780 Arcadia Street, Arcadia, 0007 Pretoria, South Africa
#49 of 77 hotels in Pretoria
Guests' ChoiceBased on 37 hotel reviews
7.8Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
8.2
Value for money
8.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 25
Reviewed: 25 April 2024
Billy
South AfricaThe people at reception and the bar lady who happens to be the same person surely needs training.
Security guy, short not sure of his name very welcoming and always available to assist when ever I’m there.
Stayed in April 2024
Reviewed: 8 April 2024
Sibongile
South AfricaThe location was quite far from our intended work location but the place was neat and accommodating.
The staff was very welcoming and very patient. The service was on point. The facility was clean as well.
Stayed in April 2024
Reviewed: 3 April 2024
Peter
NetherlandsContrary to the info on booking.com about facilities: no kitchen for guests. Some guests were quite noisy.
Location, friendly and helpful staff.
Stayed in March 2024
Reviewed: 2 April 2024
Hamilton
South AfricaThe TV, we had to use our own Netflix and DSTV credentials on the TV, one of the shower heads in our suite wasn't working but they said they'd fix it. One huge pointer...the toilet paper, they gave us half ply toilet paper 🧻🧻🧻!!!
The room was clean, 💯% on that one, and the staff went over and beyond to make sure we enjoyed our stay
Stayed in April 2024
Reviewed: 16 March 2024
Dr
LesothoBooked it for my brother and we were driving very late from Lesotho. The staff was soooo accommodating regarding our check in times and they waited for my brother to arrive at around 1am. So, honestly, that for me was super impressive in terms of their customer service and outright kindness.
Stayed in February 2024
Reviewed: 3 March 2024
Nadine
South AfricaNo carports.
Modern, clean look. Staff was very accommodating. The wifi was exceptional.
Stayed in February 2024
Reviewed: 1 January 2024
Lebogang
South AfricaThe security door was kind hard to lock and unlock, but nothing too hard to handle. Also having to call to be let in the property late at night took a bit of time as guests are not given a remote for the gate. Maybe a night guard by the gate to make access easier and faster for whatever time of the night.
The hotel was great! The hospitality the staff gave was soo good. They made sure that if need anything, all I had to was ask. Great pool area )the pool was clean), and it has a bar too! The room was really cozy and the bed was very comfortable. There’s always staff around if you needed anything.
Stayed in January 2024
Reviewed: 9 December 2023
Aubrey
South AfricaThere was a party that generated a lot of noise in the evening
Comfort and cleanliness
Stayed in December 2023
Reviewed: 30 October 2023
Carlo
South AfricaShower needs to be fixed as there is a leak which messed the bathroom floor and the room gate needs to be fixed as was tricky to lock and unlock.
Great pool, secure parking, friendly staff, comfortable bed and linen.
Stayed in October 2023
Reviewed: 11 October 2023
Padage
South AfricaThe room that I got was not the one I booked it showed that it was a room for 1 person the gown was 1 including the towels
The pool is so nice and it is so quiet I like it
Stayed in October 2023
Reviewed: 6 October 2023
Natasha
South AfricaThe service and breakfast
The facilities and location.
Stayed in October 2023
Reviewed: 3 October 2023
Florence
South AfricaThe water in the shower was not hot but lukewarm😢
The room was so clean and refreshing. There was also a TV where you had a remote and could watch anything that you like. The housekeeper was so sweet and very kind as well as accommodative. ( Mmapitso is her name) She definitely made sure you felt home and warmly welcomed. 😊
Stayed in October 2023
Reviewed: 23 September 2023
Katerere
South AfricaThe beds are small
It was OK. Location is quiet
Stayed in September 2023
Reviewed: 1 February 2024
Khalil
MoroccoNothing everything is good
Everything is excellent, especially the lady in charge of cleaning the rooms. She is a kind woman and her family is classy
Stayed in November 2023
Reviewed: 1 February 2024
Khalil
MoroccoEverything is excellent, especially the lady in charge of cleaning the rooms. She is a kind woman and her family is classy
Honestly, the hotel is excellent and provides comfort
Stayed in November 2023
Reviewed: 9 December 2023
Tebogo
South AfricaNothing
Comfortable beds and friendly stuff
Stayed in November 2023
Reviewed: 7 October 2023
Motale
South AfricaNothing
Everything
Stayed in October 2023
Reviewed: 25 September 2023
Matlhogonolo
South AfricaEverything was superb
The place was beautiful and as the same as it was on the pictures and the staff was very welcoming
Stayed in September 2023
Reviewed: 23 September 2023
Nkosi
South AfricaStaff needed, the lady can't be a cleaner/receptionists/security and chef. She's good at cleaning, as she sucks at other things thou she tried just I won't come back or recommend it
Nothing
Stayed in September 2023
Reviewed: 20 September 2023
Refentse
South AfricaThe staff is noisy. We had to prove that we booked although they had a email from booking.com. the older lady didn't want to give us WiFi password and wanted to put it in our phones herself which I found rather unprofessional, invasion of privacy. The breakfast was limited I had to use a saucer to dish yoghurt while other guests got bowels. The staff I think should wear uniform as I felt it was unprofessional of them in what they wore as you can't differentiate between staff and guest. On Sunday after we checked out of the rooms we were asked to leave as we not allowed to be in the garden and if we're are going to be seated there we had to pay a additional amount.as a day visitor. That time some staff members were in the garden drinking
The Bath robes and how clean it was. It's very clean.
Stayed in September 2023
Reviewed: 2 April 2024
Dr
South AfricaThere are no comments available for this review
Stayed in March 2024
Reviewed: 24 March 2024
Moleleki
South AfricaThere are no comments available for this review
Stayed in March 2024
Reviewed: 21 March 2024
Mahlatsi
South AfricaThere are no comments available for this review
Stayed in March 2024
Reviewed: 23 December 2023
Sedikwe
South AfricaThere are no comments available for this review
Stayed in December 2023
Showing 1 – 25
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