Meals, I don't eat beef or pork so I did have some choices. Although due to religious beliefs I couldn't eat the roast as they were merely separated by foil and I personally noticed the juices from the pork go onto the chicken. Glen garry though the staff that served us didn't pay any attention to out order and brough the wrong side dish. When I told her that it was not what I order she just looked at me didn't apologise and just went away. That is what I call bad service. We would have chosen to have meals there due to the awesome view but decided against it. One thing about the rooms is they are very stuff and tends to have a bad smell, Thank god that we had the balcony so we could get fresh air. One the second day there was blood on my pillow slip and the duvets had a bad smell. perhaps some sort of air freshner

Meals, I don't eat beef or pork so I did have some choices. Although due to religious beliefs I couldnt eat the roast as they were merely separated by foil and I personally noticed the juices from the pork go onto the chicken. Loved the separate vegetarian station were I could have omlettes made without bacon or ham being mixed. Restaurant staff at the Bisto and Eagles roost are excellent very friendly and accommodating. Sphe at reception was very friendly and I was pleased to have received an upgrade to Weaver with a balcony, a fridge and a shower instead of a bath which is what I prefer. Whenever we met staff anywhere on the resort, they always greeted which was a very pleasant surprise. Complements to them.

Stayed in April 2024

Excellent all round experience, friendly staff, perfect surrounding and kids were occupied the entire holidays.

Stayed in April 2024

Dinner for a fur year old was very expensive for what they eat.

Location.Amazing hiking.Great facilities for the children.

Stayed in April 2024

We had no wi fi in the room.

The breakfast was wonderful and the facilities at the resort was great. We will be back.

Stayed in April 2024

Bedrooms - pillows are not great.

Staff were super friendly and helpful. Food was great and good selection.

Stayed in March 2024

Breakfast there was only fruit salad. If they can add fruits. Improvement on their cappuccino making. The resort needs to have a sitting area with tv for guest if they want to sit and chill instead of going to the rooms.

It was great and the staff at the Restaurants was friendly and welcoming.

Stayed in April 2024

Some soft furnishings in the entrance lobby had seen better days.

The buffet is always brilliant, so wonderful for picky eating children as well as adventurous eating children not to mention hungry adults. The hikes are spectacular and the facilities kept everyone busy and entertained.

Stayed in March 2024

Comfort of the beds

Facility, Food.. Meals are tasty 😋 And service is on point 👌 Staff Absolutely efficient

Stayed in April 2024

Lack of family friendly restaurants that are opened till late.

Staff were excellent. Excellent facilities

Stayed in March 2024

Nothing

The Orchard Superior Family room and was so spacious especially having to also share with two kids, the room was very clean and neat. We enjoyed the daily buffet breakfast, there were variety of options . This is a real hidden gem and the kiddies will absolutely love the water park and adventure park amongst the other incredible facilities the resort that to offer. We will definitely visit again.

Stayed in April 2024

We had to call house-keeping at around 13:00 as our room had not been serviced on the 2nd day. They arrived promptly at 10:00 on the first. Our meal at the Bergview Restaurant was excellent, but served on cold plates. Our Beef Curry at the Vine Knot was definitely sub-standard.

Stayed in April 2024

The room has a Beautifull view. Breakfast was superb. Dinner at the one Restaurante where we had Kingklip that was on a special they say, was not that good, had better fish a previous time there. Thus, time the fish tasted rubbery, think it was frozen before it was cooked. All else was very good.

Stayed in March 2024

The buffet for supper is terrible. The food is absolutely poorly cooked half the foods were half cooked and some not to the worth. I have stayed at Drak Gardens 2 years ago and there was so buffet supper but this time there was one and the food was not up to standard.

Lovely place peacefully

Stayed in March 2024

Food for kids very limited options

Pool, facilities

Stayed in March 2024

Tweens / Toddler area could have more toys/games to keep the toddlers busy.

We had a wonderful stay. We loved the facilities, our favorite was the heated pool. Staff were friendly, especially Siphamandla Ngcobo he was so helpful and always checking up with us.

Stayed in April 2024

The resort itself is aging and is in need of some refurbishment and modernizing. Our designated carpark and the path up to our unit entrance needed particular attention as it was a bit dirty and broken up. Our unit ceiling was also showing its age.

The property is huge with an abundance of activities to keep you busy. There is SO much to do, You pay for most activities but the cost is not unreasonable for the experience. The surrounding scenery is amazingly beautiful with numerous trails to explore. Our unit was clean and comfortable with ample space for our needs. The bathroom was evidently recently refurbished and was lovely.

Stayed in March 2024

The vegan food options at the buffet dinner and breakfasts were not the best, particularly at breakfast time.

The facilities and things to do at the resort were next level. I have never stayed somewhere with so many different activities and entertainment options. I would love to bring the whole family next time and take more advantage.

Stayed in April 2024

We thoroughly enjoyed our stay however felt that the activities were too far away from the units. The layout of the pool area also does not allow parents to watch their children adequately if they are moving from pool to pool. Self catering units should have parking outside the unit.

The staff were very friendly, rooms clean. Lots of activities to keep the whole family entertained.

Stayed in April 2024

The bathroom in number 83 Viewpoint was terrible. The shower mixer did not work properly. The shower curtain was inadequate and caused the bathroom floors to get flooded after every shower. The bathroom was very disappointing. The road to the hippo pools needs to be maintained. Not everyone comes with a 4x4 or SUV.

Excellent staff. Food was great. Excellent activities. Spa treatments were top notch. All in all great experience. We will definitely be back!

Stayed in March 2024

The a le carte restaurant was very slow, and not attentive at all. We left after 20min of not being served. Thankfully the buffet restaurant was fantastic so we went there.

We loved everything about Gooderson. So child friendly, fantastic staff, and so many activities. We will be back.

Stayed in March 2024

The restaurant hours and food options not good. The pizzas were not nice. Food quality is not good. Don't recommend. Will book self catering next time and not the hotel.

Hiking, Facilities

Stayed in March 2024

The area where it is located

They didn't tell or inform us about activities

Stayed in March 2024

Dinner at the restaurant is quite pricey and there are no alternatives. The closest shops are 30 km away.

The rooms were great. The breakfast was very nice, we enjoyed it. The place is beautiful and kid-friendly.

Stayed in March 2024

BREAFAST WAS NICE

Stayed in March 2024