56 Lobotes Road, 4492 Tugela Mouth, South Africa
#4 of 6 hotels in Tugela Mouth
Guests' ChoiceBased on 54 apartment reviews
7.1Cleanliness
7.4
Comfort
7.4
Location
8.3
Facilities
7.1
Staff
7.6
Value for money
7.8
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 19 December 2023
Khethiwe
South AfricaThe sea was dirty
Walking along the beach in the morning and evening
Stayed in December 2023
Reviewed: 23 October 2023
Rashid
South Africa1. The main gate operated manually, A risk factor when entering or exiting the premise after hours. 2. At night, an intruder can easily gain entry into the property via the unlocked main gate. 3. It was very difficult to access the beach gate lock, from the outside, due to the positioning of the lock. 4. On our last night, and possibly due to the rain, the power to the unit tripped off and could not be put back on. 5, The roof above the bed was leaking to an extent that we had to move the bed.
We liked the view and the establishment itself
Stayed in October 2023
Reviewed: 18 October 2023
Elmarie
South AfricaNo towels were supplied There were no restaurants open in the vicinity
The view was spectacular. A spacious unit, with a gate on the property to the lagoon
Stayed in October 2023
Reviewed: 28 August 2023
Sivan
South AfricaThe toilet facilities. The shower facilities. Not sufficient for 10 people to share. No cleaning service.
The atmosphere. The closeness to the lagoon. The freedom of the open.
Stayed in August 2023
Reviewed: 11 August 2023
Michelle
South AfricaInsufficient kitchen utensils
Proximity to the beach
Stayed in August 2023
Reviewed: 15 July 2023
Alina
South AfricaThe one bed was on top of a brick. It will be nice if they put a curtain in the kitchen.
The view of the beach was magnificent. The quietness was amazing. The owner was helpful. Gave extra blankets for the cold night
Stayed in July 2023
Reviewed: 19 June 2023
Zanele
South AfricaDish washing soap was not provided.
Environment is cool. Close to the beach. There was No noise.
Stayed in June 2023
Reviewed: 7 May 2024
Carolyn
South AfricaHad to wait an hour after check in as the property was not ready. Toilet was broken on arrival. It was “fixed” but still did not work properly and they did not come back to fix same. With 6 adults and 4 kids in the house it was hugely inconvenient. The shower is terribly small and the water hits the opposite wall. The shower head is non adjustable and you therefore cannot rinse. Child was bitten by bed bugs after sleeping on the couch.
Stayed in March 2024
Reviewed: 31 March 2024
Joanna
South Africa1. Dirty beach (loads of plastic and other garbage between dry sticks). 2. We stayed in Boat House 2 over Easter weekend, shower is missing one door so water is splashing onto the bathroom floor, shower head is broken, dirty lace in the kitchen with hundreds of little fruit flies, very old and rusted fan in the living room only, no cupboards in the master bedroom (just side table, dresser with broken chair), cracked screen TV (so not really possible to watch anything although there is a DSTV), no toilet paper, no tin opener or wine opener, fridge old and freezer is very slow (small plastic bottle of water did not freeze over the night) 3. We unfortunately had neighbours in Boat House 1 with huge speaker, playing loud music till late hours of the night. Owners asked them to play it inside, which they ignored. They were ill mannered, selfish and could not appreciate nature at all. 4. Beach is for walking only, no swimming 5. Very neglected and half broken pool table, not for those who can play well. Bar area is just a packed and dirty storage of all things that do not work.
Beautiful view from the top of the property (only from the Fisherman House, Main House and flats, NOT from the Boat Houses). It has potential to be tranquil and relaxing, we just could not experience that. Short distance to the beach for walks. Good wifi.
Stayed in March 2024
Reviewed: 25 January 2024
Michelle
South AfricaBeautiful views
Stayed in January 2024
Reviewed: 6 December 2023
Ninela
South AfricaThe host was giving us a attitude, she’s racist and sour , she has no respect to us, definitely we won’t come back
Location
Stayed in December 2023
Reviewed: 11 November 2023
Annelie
IrelandBeautiful views of the Tugela River and the sea
Stayed in November 2023
Reviewed: 10 October 2023
Nsibande
South AfricaTV wasn't playing and the owner just didn't care. There's no Iron in the rooms, you will have to wait for other people to finish so that you can press your clothes.
The view is really good
Stayed in October 2023
Reviewed: 25 September 2023
Sphindile
South AfricaThe fact that the booking didnt say anything about cleaning fee and breakage fee. I made booking for 2 bedroom paying for a chalet per night, now after i left am being told i was suppose to pay for a number people, which was not specified on the booking. I am very disappointed
The location
Stayed in September 2023
Reviewed: 24 September 2023
Silondile
South AfricaThe smell of dogs in the chalet we were booked in, pillows were not enough, no bath towel. There were no cleaning materials simple thing like a mop, proper induction on the place or even written down instructions on how to use their gas stove. Fridge was not working only the freezer was working, that not so friendly goat, while Tesa's husband was rude and watching that goat come to the Chalets, Pool was not clean, poor quality of the toilet paper. The gate is a problem when you have to physically open it and it's not safe when driving at night and those dogs barking
The location is very good
Stayed in September 2023
Reviewed: 5 September 2023
Nick
South AfricaVery nice place for a getaway...
Stayed in June 2023
Reviewed: 14 August 2023
Salim
South AfricaThe goat lol not the most friendliness but I would go again n again
We stayed at eagles nest a 2 sleeper , spectacular views , budget friendly, on the beach/mouth .
Stayed in August 2023
Reviewed: 4 April 2023
Celumuzi
South AfricaThey ddnt allow us to make 1 booking for 4 ppl
Pool nd the house
Stayed in April 2023
Reviewed: 30 January 2023
Aaliyah
South AfricaWe did not have breakfast included , including the goat was not friendly at all, was very misleading to the pictures shown , we were given a different chalet compared to booked , would definitely not visit again , was not explained how to use stoves ao my family an I could not have breakfast neither did we get your check out time , so the host walked in while we litterally still bathing and changing and started to take out all bedding’s and keep saying it’s time to go , wouldn’t recommend again
Stayed in January 2023
Reviewed: 4 May 2024
Griffiths
South AfricaThere are no comments available for this review
Stayed in April 2024
Reviewed: 15 April 2024
Shabalala
South AfricaThere are no comments available for this review
Stayed in April 2024
Reviewed: 10 March 2024
Peter
South AfricaThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 January 2024
Shazade
South AfricaThere are no comments available for this review
Stayed in November 2023
Reviewed: 24 November 2023
Themba
South AfricaThere are no comments available for this review
Stayed in November 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content