Restaurant hours to be increased

It up to standard

Stayed in May 2024

Beds and pillows in unit could do with an upgrade

Location, quiet, space

Stayed in May 2024

The check in process and the staff organising check in was very poor

The room was good at the hotel

Stayed in May 2024

Because we decided to stay one more night we couldn't stay in the hotel because it was fully booked which we totally understood. We then stayed in the Bergview Cottage. Although it was ok we felt it could be modernised a bit. The bathroom was very basic and because of the weird shower the floor was drenched after each shower. There were no mirrors in the room to do ones make up or dry and straighten your hair. Otherwise it was comfy and for obvious reasons not as luxurious as the hotel. I think a bit of attention to details will make it much more enjoyable.

We absolutely loved our hotel room and breakfast was delicious.

Stayed in April 2024

Nothing

Views from the bedroom

Stayed in April 2024

the absence of cleaning on Sundays at the equestrian units.

Very kid friendly facility

Stayed in April 2024

Lack of maintenance. Windows did not open and were badly damaged. TV's in rooms did not work and the fireplace door did not close to maintain heat and safety. Old mattress's left outside in the corridor.

Beautiful, peaceful place to stay. Would have loved to stay longer and enjoy more of the facilities.

Stayed in March 2024

It’s a pity there was no shower curtain in the bathroom to use the hand shower, would’ve preferred a shower than bath.

We were there too short a time to properly comment, but will be back most certainly.

Stayed in April 2024

Our unit was full of spiderwebs

The activities were really nice

Stayed in April 2024

There were no towels when we checked in. The aircon was not functioning properly.

Staff friendly, venue neat and clean. Breakfast was excellent.

Stayed in April 2024

Traveling road to the Equestrian Estate was not too friendly specially that is narrow and difficult to use with other road users

Dinner was lovely, we really enjoyed it. However, we did not have an opportunity to taste the breakfast, as we were busy with other activities until the breakfast time lapsed.

Stayed in April 2024

Some of the facilities were a little run down(the bike track and walking trails)

Beautiful place

Stayed in April 2024

Couldn't get wifi.

the bed was very clean and comfortable. The whole house was very neat. Bathroom was clean.

Stayed in April 2024

The accommodation was comfortable enough however the beds were a bit too soft for us...

the Estate was great, good location and we loved the farm look and feel, great to have the horses wondering around too They did advertise DSTV in the room but there was none, that was disappointing.

Stayed in March 2024

The staff at the 1883 restaurant was a bit slow with service. Apart from that my stay was amazing, I would recommend it for anyone to go .

I loved everything about my stay . The room was exactly what i expected. I would really come back again .

Stayed in March 2024

The smell of cat urine in the bedroom was awful. Something needs to be done about it.

The property was neat and the view was excellent. On site facilities was good as well.

Stayed in March 2024

The restaurant barely had any items on the menu or even meals that were advertised as part of the special - a simple thing like juice was not available throughout our stay. Being woken up as early as 7am by the leaf blower was the worst - a holiday is meant for rest and sleeping in Housekeeping didn't change our towels the first morning. Instead, we had to use wet towels again

We really enjoyed the serenity of the place, the lovely views and animals Roaming freely.

Stayed in March 2024

Cleanliness could be better, window blinds were dirty and had bugs As soon as entered room, there was a damp smell, maybe putting and leaving aircon after cleaning room n before guests arrive could help with smell this could also be to the shower with jot enough ventalation Restaurant service was not so great in terms of service - long time to get serviced and the cleanliness of table, plates and utensils was not up to standard however Sifuso there were certain waiters who made up on service such as Sifuso and another lady on our first night - great job to these 2 waiters Hiking trail boards not clear so caused confusion

Location A beautiful tranquil serene location

Stayed in March 2024

Some smaller issues that wouldn’t stop us going back such as the room only having a double bed, the place could have been cleaned slightly better (some cob webs in the corners), and no cork screw to open wine. But the restaurant helped us open the wine, the cleaner was super friendly and made up our little ones cot in the cutest way.

Lovely location about 10mins to the Main Street but far enough away that you feel you are in the wilderness. The staff are super friendly. The accommodation was comfortable and had everything we needed for a weekend away.

Stayed in March 2024

The stove, as well as bedroom televisions didn’t work properly.

Wonderful and peaceful estate. Property is spacious with amazing views.

Stayed in March 2024

see above

rooms had to be changed as they stank of smoke Single room was great one of the 4 rooms booked was not up to standard at all Breakfast was a sad occasion, beautiful weather, had to sit inside, everything took extremely long to arrive , milk served in gravy boats, by that time the coffee was cold. Actually the worst breakfast on our whole tour

Stayed in February 2024

The dinner menu was good value for money, but was lacking in quality a bit. The room maintenance can do with more upkeep, as the wallpaper was coming off the walls in some places.

The surrounding scenery is amazing and beautiful. The Breakfast was great!

Stayed in March 2024

The place is not properly cleaned. The staff needs customer care training. They do not know how to handle client queries. The rooms require maintenance. The dinner menu is so small and limited and the dinner and it’s not nice, they could at least try and make it taste decent.

The outside views. Their breakfast is good.

Stayed in January 2024

The rooms definitely needs some love!! Paint chipping off the walls, TV cables hanging from the TV (DSTV doesnt work), lights hanging out of the roof. The Aircon remote did not work so we called the staff and informed them about it a few times and they kept on telling us it will take another 10min. The next day 13:00 we still didnt have the aircon remote and they did not inform us regarding the matter. Only when I went to the reception again, they told us that they cant fix it until monday. No plan was made to bring us a fan or move us to another room. Terrible service.

The breakfast was delicious. The ponds outside the rooms are beautiful. The beds are comfortable.

Stayed in March 2024