All good. Door leading to balcony had difficulty to unlock. Matras not comfortable and might need replacement

Quality finishing with romantic atmosphere

Stayed in April 2024

Remember to ask for a soft mattress

Stayed in March 2024

The rooms

Friendly staff

Stayed in December 2023

Old flowers used for Turn down (Non romantic flowers used) old Towels. No TV in the bedroom.

Friendlies of the staff.

Stayed in September 2023

This boutique hotel is a constant delight and hours can be spent just admiring the different pieces of décor in the rooms, corridors, restaurant and entrance. I found the staff to be so kind and attentive, especially Daniel, who is an expert at choosing costumes for the Sunday buffet lunch. For R150, you can hire your medieval look for the day, such fun. The hotel offers private dining rooms for costume parties and other special events. The Queen’s Tower is a wonderful suite with a comfortable lounge with an entrance to a private outdoor patio between the towers. Upstairs, the round bedroom offers lovely views, a stunning bathroom with a spa bath and ample cupboard space. Every day the fridge is stocked with a substantial snack box that more that covers breakfast, if you are off that day or the dining room offers an array of breakfast choices. The Netflix channels offer a pleasing change from the more mundane offerings in South African hotels. The restaurant has a good lunch/dinner menu, with ample portions of well-cooked food. It is closed for all of Monday but the Waterfall Mall is only 4 km down the road with ample eating choices. Definitely a place I will return to.

Stayed in August 2023

Please use two ply toilet paper, at the very least.

Stayed in August 2023

I was very upset about the breakfast package I called to ask if breakfast was included I was told yes, instead it was a breakfast pack in the fridge, the hotel itself is very nice and clean the staff were friendly I personally feel that they should be more specific

Stayed in June 2023

Closing time

The room set up

Stayed in May 2023

Nothing, all good.

lovely medieval feel. So much attention to detail. We felt like we’d been transported back in time

Stayed in June 2023

I was asked if I wanted the romantic package and I responded with yes I would. Unfortunately, upon my arrival I was advised that this was not done and no acceptable reason was provided. Disappointing. For the price and star rating, I would have expected some biscuits/rusks with the tea/coffee.

The decor was really excellent. The food and service was great.

Stayed in May 2023

The food could do with an update - the skin on chips were dreadful

The Hotel was exceptionally clean. It was very unique and the staff were all excellent.

Stayed in April 2023

Restaurants were closed. No water at night because of the problem they have the water pump.

The location and the look of the place

Stayed in December 2022

This review has been hidden because it doesn't meet our guidelines.

absolutely exquisite one of a kind! such huge attention to detail, you walk back in time to the King Arthur era

Stayed in October 2022

Everything from arrival to departure was fabulous. We will be back

Stayed in September 2022

cleanliness, room size

Stayed in September 2022

Except for my daughter's calamari which was disappointing, there was nothing not too like. I would suggest to offer the customer the option of either having a kettle or Nespresso machine in their room.

Breakfasts are great and wholesome. Dinner was excellent, especially the chicken livers and Eisbein. My daughter's calamari was a little disappointing, but overall still my favourite hotel between Botswana and Pretoria, will always stop there when travelling between these 2 places just for the experience. Even provided us with 2 Nespresso machines when we requested.

Stayed in September 2022

something different. love the attention to detail

Stayed in July 2022

The sound insulation between the restaurant and the rooms could be improved upon. One has to play some music inside the room during the day and early evening if one doesn't enjoy the restaurant's playlist.

Room 1 is wonderfully large and it is very nice to have the separation between the small living room (downstairs) and the bedroom (upstairs). The balcony is also very nice. The restaurant has an excellent selection and even more excellent prices.

Stayed in July 2022

The traffic noise at dinner was unfortunate, especially since we had booked the romantic setup.

.The concept is great and well executed, balancing the theme with comfort. The restaurant is good value and food is very good.

Stayed in July 2022

The helpfulness of the staff

Stayed in July 2022

We found the bed wasn’t very comfortable, a new mattress would be a big improvement

Unique decor and lots of attention to detail. very reasonable price. Wish we had time to go to the spa, it looked nice.

Stayed in July 2022

The Restaurant is closed on Monday for guests how driving 500 km to sleep there and must go and bay food outside.

Stayed in June 2022

Everything was perfect

The environment is so welcoming

Stayed in June 2022