2 Besembos Street , West Acres, 1200 Nelspruit, South Africa
#6 of 69 B&Bs and Inns in Nelspruit
Guests' ChoiceBased on 221 hotel reviews
9.4Cleanliness
9.8
Comfort
9.7
Location
9.2
Facilities
9.6
Staff
9.7
Value for money
9.6
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Thandiswa
South AfricaNone
Everything was good The breakfast was on 100% and the staff was so friendly and helpful Big to the lady Pertunia, who assisted us from the beginning until the end 🥳🥳🥳🥳🥳🥳🥳🥳 I will come back with my partner next time🥰🥰
Stayed in April 2024
Reviewed: 27 April 2024
Ntombifuthi
South AfricaI liked everything
Pertunia was very friendly and welcoming. Felt at home
Stayed in April 2024
Reviewed: 25 April 2024
Annika
GermanyEverything was excellent.
The service was absolutely outstanding. The staff was incredibly supportive and went out of their way to make sure that everything was perfect. The rooms are beautiful and the location great.
Stayed in March 2024
Reviewed: 31 March 2024
Madike
South AfricaThe hot water was not hot enough
Great service and very comfortable
Stayed in March 2024
Reviewed: 5 March 2024
Schalk
South AfricaN/A
Big comfortable room, the ability to close the windows to have nap during day time.
Stayed in March 2024
Reviewed: 14 February 2024
Leandra
NetherlandsThe staff pays attention to details from your arrival to your departure! They even remembered that I love the French toast for breakfast and served this within record time!!! SUPER impressed! Room was beautifully decorated and very comfortable.
Stayed in February 2024
Reviewed: 8 February 2024
Adri
South AfricaOnly one two for 2 people
Stayed in February 2024
Reviewed: 28 January 2024
Anita
EswatiniEverything was great
Convenient place, helpful and very friendly staff
Stayed in January 2024
Reviewed: 3 January 2024
Dimoina
South AfricaEverything is perfection
Everything about this place is excellent! The rooms are huge, modern, comfortable, and uniquely styled. But the true excellence is the staff. A special mention to Petunia, what a Rockstar of a host. The breakfast was sublime, best scrambled eggs I've had in years. We will be back!
Stayed in January 2024
Reviewed: 30 December 2023
Ian
United KingdomPetunia is proficient and very helpful. She gave me a brief tour of the property and the facilities, explained how everything works and was always available to assist with great joy. Everything from the beds to the lounges and security system is modern, clean, and so well put together.
Stayed in December 2023
Reviewed: 27 November 2023
Barry
South AfricaGood location and friendly staff. Spacious.
Stayed in November 2023
Reviewed: 23 November 2023
Mpho
South AfricaNothing
Everything
Stayed in October 2023
Reviewed: 16 November 2023
Sonia
South AfricaEverything!!
Stayed in November 2023
Reviewed: 10 November 2023
Alexia
MozambiqueNo negative comments
Execustay is very well prepared for a relaxing stay (Beautiful Decor and Delicious Breakfast).The staff is friendly but Pertunia is overstanding. The place elevates the experience with a host that makes sure you are well in anyway you need.
Stayed in November 2023
Reviewed: 6 November 2023
Sophie
FranceThe breakfast was great and the decoration is lovely. The room was comfortable.
Stayed in October 2023
Reviewed: 16 October 2023
Mutinta
South AfricaCan't fault this place.
The accommodation was very nicely decorated. The space was welcoming and clean. We were unable to stay for breakfast and a take away option was made available to us, which was great. Everything was pretty close and the host Petunia was more than happy to provide recommendations for just about anything.
Stayed in October 2023
Reviewed: 5 October 2023
Tanja
AustriaThe room was quiet dark, so did'nt want to spend much time inside during the Day. The Pool was not on duty, they worked on it to fix it.
Very nice and safe Hotel. The staff is trying hard to comfort one in every matter. The coffe for breakfast is one of the best I' ve had so far in SA - love the Tea & Coffee Bar.
Stayed in October 2023
Reviewed: 26 September 2023
Sara
South AfricaThe pool wasn’t entirely clean.
The property is very clean and comfortable.
Stayed in September 2023
Reviewed: 25 September 2023
Clary
South AfricaN/A
They made us feel at home. Almost everything you need was at our disposal.
Stayed in September 2023
Reviewed: 19 September 2023
Tlangelani
South AfricaNothing at all.
The staff was so nice. The place is so beautiful. A 24/7 open coffee bar with all sorts of coffee and tea you can think of. A range of mouth-watering breakfast to choose from. I would go back any day
Stayed in August 2023
Reviewed: 30 August 2023
Nkokhelo
South AfricaGreat property and very beautiful and friendly staff, amazing breakfast!!!
Stayed in August 2023
Reviewed: 28 August 2023
Motete
South AfricaN/A
Place was very close to all amenities I needed to see....
Stayed in August 2023
Reviewed: 21 August 2023
Antonio
South AfricaThe open shower a bit messy
Very Modern
Stayed in August 2023
Reviewed: 14 August 2023
Maryke
South AfricaThe hospitality was excellent
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content