Old Gravelotte Road , 0850 Tzaneen, South Africa
#7 of 11 hotels in Tzaneen
Guests' ChoiceBased on 293 hotel reviews
7.6Cleanliness
8.2
Comfort
8.1
Location
8.6
Facilities
7.8
Staff
8.6
Value for money
7.4
Free WiFi
6.5
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End of dialog contentReviewed: 17 November 2023
Nicolette
South AfricaOverall experience
Stayed in September 2023
Reviewed: 7 September 2023
Celia
South AfricaBed was comfy....the quiteness and breakfast
Stayed in September 2023
Reviewed: 22 August 2023
Petrus
South AfricaNeeds maintenance and tidying up.
Location
Stayed in August 2023
Reviewed: 7 August 2023
Elmon
South AfricaThe fact that I booked a 5 Star , which was very expensive and only to be given a Normal room . I think it's very bad to book something online and there is no explanation in terms of the information. Swimming Pools were not included in my package and I was with kids
Trees 🌴🌴🌴, Staff
Stayed in July 2023
Reviewed: 1 May 2023
Jacques
South AfricaWould have liked to use the spa facilities
Loved every moment. Nice and quiet and so beautiful. Will definitely see you again
Stayed in April 2023
Reviewed: 1 May 2023
Mokgolobotho
South AfricaWaiting for food 😩
The food was very nice, delicious breakfast 👌
Stayed in April 2023
Reviewed: 10 April 2023
Madibeng
South Africanone
the environment
Stayed in April 2023
Reviewed: 4 April 2023
Vusi
South AfricaStaff was good
We were expecting buffet breakfast
Stayed in April 2023
Reviewed: 24 February 2023
Sefolo
South Africarooms were just too small
Stayed in January 2023
Reviewed: 19 January 2023
Lesley
South AfricaThe food
Stayed in December 2022
Reviewed: 12 January 2023
Sara
South Africathe restaurant service the food took too long to prepare
the room, it was very big it had a jacuzzi, in the room there were also gowns for his and hers and also slippers which was a very big thumbs up for me ,the staff was super friendly they even helped us upgrade our room and gave us a tour of the property using the golf-cart,
Stayed in December 2022
Reviewed: 7 January 2023
Koch
South AfricaNo water and electricity available
View is good
Stayed in January 2023
Reviewed: 2 January 2023
Tsako
South AfricaTiles look like they were installed in the 70s, smell of old furniture
Good location with a potential of an excellent hotel if they upgrade the furniture, tiles ect
Stayed in January 2023
Reviewed: 1 January 2023
Dikeledi
South AfricaThe room had spider webs in all corners.Looked like they hadn't been cleaned in a while. Cleanliness was an issue although the rooms were spacious and beautiful.
The infrastructure is beautiful
Stayed in January 2023
Reviewed: 25 December 2022
Thabiso
South AfricaPest control, saw lizard on the room, bugs all over
Friendly stuff
Stayed in December 2022
Reviewed: 20 October 2022
Daniel
South AfricaBoth resturants food was not up to standard at all. The breakfast were a little small. The pool wasn't clean Shouldn't be rated 5 star. Definatly a 3 star
The staff were friendly and helpful. They called to remind us for breakfast daily.
Stayed in October 2022
Reviewed: 17 October 2022
Tshegofatso
South Africait was very clean
Stayed in October 2022
Reviewed: 17 October 2022
Khomotso
South AfricaNobody to assist with Luggage. Aircon in 5 star room not working. Frequent power cuts in the room. TV remote not working very well
Staff at reception friendly
Stayed in October 2022
Reviewed: 11 October 2022
Gys
South AfricaNothing I can point out
Breakfast was great, rooms were lovely, very well appointed and comfortable. Restaurant food was good, no issues.
Stayed in August 2022
Reviewed: 7 October 2022
Bheki
South AfricaThat geand piano needs service it totally off tuned
The breakfast was great ,,but worse was too dry
Stayed in October 2022
Reviewed: 3 October 2022
Neuhoff
South AfricaService was bad.Problems in kitchen.waiters is badly trained.food is not up to standard.
Stayed in October 2022
Reviewed: 19 September 2022
Farhana
South AfricaNo halaal options.
The beautiful bathroom and outside shower. We were surprised with a complimentary a car wash too.
Stayed in September 2022
Reviewed: 12 September 2022
Adrie
South AfricaUnfortunately on the Friday night there seemed to have been a local government "party" at night. The people were very loud and kept driving up and down with quad bikes and revving cars.
The venue and staff were really excellent thank you.
Stayed in September 2022
Reviewed: 6 September 2022
Nolwazi
South Africano wifi in the room and we needed to work, staff could not provide a plausible solution nor empathise with us. left us to fend for ourselves.
beautiful scenery
Stayed in September 2022
Reviewed: 5 September 2022
Joselynn
South AfricaThe service and food were quite poor and not worth the amount of money charged. We had such a long drive from Johannesburg and instead of relaxing upon arrival we ended up waiting 1h15 for staff to resolve the tv not working. We had to phone multiple times to follow up and eventually had to move to a different room. In the new room, the air conditioner was not working. We were too tired to even complain about that. Angelique was the only friendly face, the food served by room service was absolutely terrible and the worst quality I have ever had at such an expensive establishment.
The facility is in a really beautiful location and the rooms were beautiful.
Stayed in September 2022
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