62 Forest Drive, 4051 Durban, South Africa
#27 of 190 B&Bs and Inns in Durban
Guests' ChoiceBased on 229 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.0
Staff
9.3
Value for money
9.0
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 January 2022
Losha
South AfricaThe breakfast can improve, a bit more of a variety. But what was provided was excellent.
The fact that we were home away from home, very casual, we were never rushed and are well rested.
Stayed in January 2022
Reviewed: 5 January 2022
Nomalanga
South AfricaEverything was exceptional, we enjoyed our stay. The place was clean and staff members were very friendly
Stayed in December 2021
Reviewed: 31 December 2021
Crescentia
South AfricaI loved everything about this place Felt warm and homey The staff is welcoming and loving,you don't feel alone , feels like you have family around, great ambiance 🤗💛 I wanna go again, it's home away from home ♥️ I'd do it all over again
Stayed in December 2021
Reviewed: 26 December 2021
Joseph
South AfricaNothing.
Location was amazing. We did not eat the breakfast.
Stayed in December 2021
Reviewed: 24 December 2021
Anabela
South AfricaThere was no staff key or a safe key. This was frustrating to always share a key so our room could be cleaned.!
We felt welcomed and at home and very private we could come in and out. The staff were friendly and our needs were met.
Stayed in December 2021
Reviewed: 6 December 2021
Xola
South AfricaN/A
Actually I liked everything about the place, the stuff is very friendly, and the place is very beautiful and chilled
Stayed in December 2021
Reviewed: 25 October 2021
Maria
South AfricaMaybe provision of supper especially for long staying guests
The breakfast was good but it needs to include more variety.
Stayed in October 2021
Reviewed: 21 October 2021
Sharnel
South AfricaNothing, plc was great
Location
Stayed in October 2021
Reviewed: 12 October 2021
Ntakana
South AfricaNothing
Everything about the place, the house was beautiful, the breakfast great and the staff was just helpful.
Stayed in October 2021
Reviewed: 21 June 2021
Fulu
South AfricaWe got a room downgrade that was not compensated
The location, facilities and staff were great
Stayed in June 2021
Reviewed: 4 June 2021
Zakhele
South Africaperhaps the property could offer dinner at request as I have noticed there is a chef? nothing fancy but the usual South African delicacies (steak/meat and pap/veggies)
this was not the 1st time I visited the venue hence my return. More than anything the staff makes the stay exceptional as there is no need to say much about the property except that its wonderful.
Stayed in May 2021
Reviewed: 31 May 2021
Nichola
South AfricaI would have loved a balcony or direct access to outside for the room, although we sat at the pool area for dinner and it was very nice.
Unfortunately couldn't stay for breakfast
Stayed in May 2021
Reviewed: 28 May 2024
Zamah
South AfricaThe host is a huge liability to this establishment, no customer care whatsoever! He treats people according to the color of their skin which is greatly appalling! The old man gave us such a hard time when we arrived on Saturday night saying we arrived “late” and have not paid. When he realised we actually had made paid upon showing him my booking confirmation and payment notification, he then checked us in without even apologising. The next day at breakfast he was being nice and kind to us white folk, we were just given a pen and paper to order our breakfast without even a simple “Good morning”!
Cleanliness. Good location.
Stayed in May 2024
Reviewed: 18 January 2024
Cheryl
South AfricaDidn't like that I had arranged for a milk substitute which wasn't available. Didn't like that the manager was smoking outside in our vicinity which resulted in me having a massive sinus headache the following day.
Liked the fact that it was very central. Liked the interior with it's art and decor. Liked the pool. Liked the breakfast
Stayed in December 2023
Reviewed: 14 November 2023
Colleen
South AfricaWhen loadshedding switches off and one, the magnetic door closer apparently sometimes disengages. We were travelling with a work colleague and at 2am she woke up to her door being wide open. She spent the whole night worrying if someone had a key to her room. Advance warning may have resulted in a little less stress.
Very comfortable and the cost was reasonable. Close to all relevant facilities such as restaurants, shopping etc. We were well looked after by the staff.
Stayed in November 2023
Reviewed: 6 October 2023
Kylan
South AfricaFelt like it’s a bit cramped. Will book a bigger room the next time
It’s clean and staff is professional
Stayed in October 2023
Reviewed: 5 September 2023
Liezel
South AfricaNo water
Locations
Stayed in August 2023
Reviewed: 25 June 2023
Kgadi
South AfricaThe room are small & on the picture it shows as if it’s a big room
The cleanliness of the accommodation & quietness
Stayed in May 2023
Reviewed: 17 June 2023
Kelly
South AfricaDefinitely not 5 star accommodation. On arrival we were greeted and then asked if we had just booked as they weren't aware of our arrival / booking. Not very professional. The bathroom is very outdated, horrible old hair drier that doesn't even work. We had no hot water when we wanted to shower (not acceptable). We were then told that you have timers on your geysers so that's why we didn't have hot water at 12:00. No plug for spare hair dryer. Hair dryer was sticky. No mirror at the table to dry hair and do make up... so for ladies it's not great getting ready. The towels were thin and old (not 5 star). Gowns were also old and shabby. Attention to detail is missing. Although the manager was very friendly and welcoming, he needs to realise that guests don't want to be caught talking for 45mins at a time. The stay was pleasant enough except for those problems but I feel that the value for money is not good. You definitely can't say that you are a 5 star hotel.
Room was nice and the bed was comfortable. Breakfast was good. Ladies were great
Stayed in June 2023
Reviewed: 30 December 2022
Nontobeko
United KingdomBlack mildew and mould in the bathroom. I am very particular about bathrooms so unfortunately this really affected my stay. I did not expect this at a 5 star establishment. Stayed in the White Seringa room and there was mould on the bathroom roof and mildew all around the bathtub sealant.
Staff were friendly and the we really enjoyed our breakfast. Bed was big and comfy. Room was very spacious.
Stayed in December 2022
Reviewed: 6 February 2022
Declan
IrelandDecor/ tiny pool/ plastic chairs for patio/ location
very disappointed by property and location. To promote this property as 5 star is a misrepresentation of significant proportion.
Stayed in February 2022
Reviewed: 29 December 2021
Hennie
South Africaservice was poor
not much
Stayed in December 2021
Reviewed: 27 September 2021
John
South Africai haev stayed at the location at least 6 times and its always been great, the staff were useless this time around !
Stayed in September 2021
Reviewed: 31 July 2021
Nonkululeko
South AfricaNo sea view, bath tub was not working
Stayed in July 2021
Desenzano del Garda, Italy
Klaeng, Thailand
Cardrona, New Zealand
Salvatierra de Tormes, Spain
Lygia, Greece
Olhão, Portugal
Bowness-on-Windermere, UK
Valparaíso, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content