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Reviews of Sibsons House

17 Wishart Road, 3610 Hillcrest, South Africa

#13 of 22 B&Bs and Inns in Hillcrest

Guests' Choice

Review score

Based on 159 B&B reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.8

  • Free WiFi

    8.5

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Showing 76 – 100

  • Reviewed: 17 June 2021

    8.0
    Happy to stay in a friendly environment and central.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Value for money. Breakfast was outstanding and enough. Bed and room was comfortable and clean

    Stayed in May 2021

  • Reviewed: 16 June 2021

    9.0
    🌟We had an amazing time👌🏿 🌟
    • People with friends
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The fact that there was no extra aircon or heater on the other side of the family room as the family room is divided into two sections. Which is good but it would be great to have a heater that side especially during winter. ❄️🥶

    The type of rooms, they are nice clean and spacious.🤣😂🤣 The beds are very comfortable. The white linen 👌🏿👌🏿👌🏿. Green garden... Fresh air just made my day🌻🌼💖. I like the fact that the staff were very friendly and went an extra mile in packing our breakfast as we always had to leave early to conference before breakfast was served. 💯 Can't wait to be back with my friends during holidays 🤣😂🤣

    Stayed in June 2021

  • Reviewed: 24 March 2024

    6.0
    The property needs a lot of TLC but has promise.
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Strong smell of damp, mould and mustiness as well as presence of damp on the walls. Very unpleasant. That room is not guest friendly in its current state.

    Great location, close to town. Spacious room. Great shower. Friendly staff.

    Stayed in March 2024

  • Reviewed: 20 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Didn't like that they turned me away when I arrived, they told me that I didn't book when I clearly booked

    Stayed in December 2023

  • Reviewed: 18 January 2024

    4.0
    If it was not for the power disruptions and trippings, I would have had a great stay.
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 2 nights

    The fact that the facility had intermittent power disruptions thus causing the TV and Wifi not to work on Thursday night. Muyu kids could not enjoy TV and ended up using my laptop for entertainment.

    The location is fantastic. The breakfast was reasonably good.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 2 nights

    The gate motor did not work and therefore had to get out and open the gate when getting back late in the evenings.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    5.0
    Passable
    • Couple
    • Basic Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The roof is leaking The electricity is triping The gate is no automaticaly opened

    The pool and the yard

    Stayed in January 2024

  • Reviewed: 2 January 2024

    4.0
    Convenient if you need to be in Hillcrest - great for hot weather with pool, garden and lapa braai
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The first apartment we stayed in toilet did not flush and it was quite big. We got moved to a smaller one where there was no hot water and less kitchenware like it didn’t have a toaster. The WhatsApp responded timeously and issues were solved just not in a manner I’d expect. The facilities not working made the stay unpleasant as a flushing toilet and hot water is the bare minimum.

    It is quite clean and the bathrooms are quite modern. The DSTV is a small package so it isn’t a lot and the WiFi is intermittent. The beds are clean and comfortable. Lovely lapa to braai overlooking beautiful pool and garden.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    3.0
    Poor
    • Leisure trip
    • Group
    • Deluxe Queen Suite
    • Stayed 4 nights
    • Submitted via mobile

    The lights kept on tripping, so our fridge obviously defrosted and food ruined

    Clean

    Stayed in December 2023

  • Reviewed: 11 December 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Basic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Relocated to other room because TV wasnt working Then had no hot water and absent host not interested to fix. Staff very inadequate. Would never recommend- no hospitality feeling

    Location

    Stayed in December 2023

  • Reviewed: 5 December 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The staff member...the cleanliness was very poor!

    There was no breakfast served!!! The one and only staff member is her own boss!!! Therefore she does and says whatever she feels like

    Stayed in December 2023

  • Reviewed: 23 November 2023

    3.0
    Horrible!
    • Leisure trip
    • Group
    • Basic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The lady on site took me to my room and gave me the key to it. Just when I was fetching my luggage, I was told to hand over the key as another couple was apparently booked there. I was taken to a smaller one with no aircon, poor wifi signal, electricity that trips all day, with bugs in the night especially. The room was very humid and the humidity messed up my phone charging port. I haven’t had any feedback from the owner which is very disappointing cause I’ve booked there for about 3years now.

    The location is very convenient. The breakfast was the same everyday and on the last day the sausage had gone bad.

    Stayed in November 2023

  • Reviewed: 9 October 2023

    3.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 1 night

    Arrival no one to greet or run through facilities and the room. Mouldy ceiling and smelt wet and musty Peeling paint from damp Bed uncomfortable Checkout only a cleaner available to take the keys

    Location and room size were great Bathroom was large and nice. Parking area is large and easy to use.

    Stayed in October 2023

  • Reviewed: 19 September 2023

    4.0
    Appalled and disgusted
    • Business trip
    • Solo traveller
    • Basic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I did not like anything except the area. The roof was leaky and damp. Disgusting. Had to use a bucket to flush my toilet. Never in my life... The television is a decoration. No channels work. Worst stay at an establishment I have ever encountered in all of my travels and I'm not one to give a bad review.

    Only one of the staff members, she was accommodating. Management were never present and the maintenance of the property was appalling. I was shocked. Paying 1k a night you would expect at least a working toilet. Not recommended.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Dstv and kettle did not work and toilet lid was broken

    Location and breakfast was good

    Stayed in September 2023

  • Reviewed: 11 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    My unit was very good however the unit that my brother and his wife stayed in was a bit disappointing. The toilet seat was broken, their kettle did not work and the TV only had one channel. They will be returning to Sibsons House for my daughter’s wedding on 30 September and I have also booked our wedding planner in to Sibsons House. I certainly do hope that all these faults will be rectified by then. Many thanks

    The well-appointed units with the kitchenette and breakfast brought to the unit.

    Stayed in September 2023

  • Reviewed: 25 July 2023

    6.0
    Pleasant
    • Business trip
    • Group
    • Deluxe Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    No one there at check in

    Didn’t stop as staff unavailable for check in but the owner resolved first thing in morning without argument

    Stayed in June 2023

  • Reviewed: 27 June 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No loadshedding globes or effort to make patrons comfortable during loadshedding. Found dirty towel in bathroom on arrivial. Ceiling in bathroom need serious attention and housekeeping. Rail had fallen off.

    Area and venue

    Stayed in June 2023

  • Reviewed: 28 November 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    They need to clean properly,the whole room was covered in dust.Bugs were falling from the roof as well. Beds are very uncomfortable. I got hay fever from sitting on their couches meaning there is just to much dirt and dust. Some of the linen had stains. The Owner(Lady) needs to learn how to speak to people properly.She is incapable of speaking in a well mannered way,rather she delegates because she lacks good communication skills and just how to treat paying customers well!

    Location

    Stayed in November 2022

  • Reviewed: 13 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There is not enough lighting outside at night to see clearly. Light outside our first unit not working.lights on gate not working. Floodlights on garage on the left as you come in not working. Bathroom in second unit we stayed in needs a complete refit . Very old and worn out.

    Stayed in June 2022

  • Reviewed: 10 April 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 1 night

    Sheets and bedding was not clean, toilet seat cover kept falling off

    Stayed in April 2022

  • Reviewed: 29 March 2022

    1.0
    Very poor
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The place is not as advertised. 2 separate rooms. Bathroom is old and not to standard. Can not charge more than 500 for this place

    Stayed in March 2022

  • Reviewed: 2 February 2022

    10
    Exceptional
    • Couple
    • Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect

    We received a warm welcome from Njabulo everything was perfect, location was great and lovely breakfast we can recommend it very much!!! 🥰 Thank you Zinhle for being an excellent host 🥰🥰

    Stayed in January 2022

  • Reviewed: 27 September 2021

    8.0
    Pleasant Stay
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    TV did not work. The wifi was very, very slow.

    Very friendly and helpful staff, Big, spacious room, Good breakfast, catering well for special requirements.

    Stayed in September 2021

  • Reviewed: 11 December 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 8 nights
    • Submitted via mobile

    Never saw the owners. The braai facilities were filthy and it was a very noisy area. The noise from next door during the day was never-ending. Buzz saws, cutting tiles etc.

    Beautiful garden setting

    Stayed in December 2022

Showing 76 – 100

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