Staff were fantastic, room was lovely and clean, setting is stunning, food was delicious.

Stayed in March 2024

Nothing

It felt like being at home. It is so quiet and peaceful. The view from the balcony is breathtaking, beautiful.

Stayed in April 2024

The name describes the hotel perfectly, it’s a sanctuary yet well located to explore all of Cape Town. Would stay there every time!

Stayed in April 2024

Nothing!

We are absolutely keen about that place on earth. Everything was just perfect - staff, rooms, food, the attention to detail, the beautiful garden and the facilities for spa and gym. Short - IT WAS OUTSTANDING!! Special shout out goes to Prince, Matthew and John - these guys are incredibly amazing :) Can’t wait to be back!

Stayed in March 2024

From the products / decor to the fine details this calm oasis is a total chill out experience. The staff are incredible and one in particular prince was outstanding. You might only need a few days here to unwind as a couple and meet from great guests but the way this space is designed you can’t help but feel at home .

Stayed in March 2024

Nothing - stay was perfect in every way.

The hotel was simply amazing, from the moment we arrived to when we checked out we were looked after like VIPs. The staff were incredible, the hotel style and ambiance is perfect and the food and drink were top notch.

Stayed in March 2024

The stairs leading to the upper floor of the room are definetely not an option for elderly people. The concept of one big shared table for all the guests may be part of the intended overall experience but may not be everybody's favourite, especially if you preferred some more privacy when eating.

Fantastic architecture and peaceful surroundings. Heated Pool. Beautiful gardens. Friendliness of staff. Breakfast options. Room with outdoor shower and balcony.

Stayed in March 2024

Setting, ambience and service

Stayed in February 2024

Nothing.

Breakfast and lunch very good.

Stayed in February 2024

Everything

Stayed in February 2024

When we checked in, no one explained to us that all food and drink was included in our room price; we only discovered this by accident on our last night! Such a shame as we would have made more of it, especially given the relatively high price per night for Cape Town. You definitely need a car or taxi to explore the area, as the property is in a very residential neighborhood that isn't really suitable for walking. Final point, it was hard to tell who worked at the hotel, as the staff changed quite a lot during our stay, and weren't always easily findable across the grounds.

Beautiful property in the residential area of Constantia. The best thing about this property is that all food and drink is included in your room price, so make the most of it! All of the food was delicious, our room was huge and absolutely beautiful, as was the decor throughout the rest of the hotel. The heated pool was a bonus, plus it's open all evening.

Stayed in December 2023

There was nothing to dislike. Before you arrive make sure you have booked lunch and dinner which they serve at a long table. This was not advertised or offered so we were not able to join and needed to book a restaurant outside, which was not our preference due to the location. Same for the wonderful treatments. The hotel also does have two different parts. One „Bali“ style area Maison Noir and a super modern part Villa Verde which we preferred. This is not clear in the booking.com description so we were lucky to enjoy the style we love.

Beautiful hilltop setting in a lush green garden between Constantia and Houtbay. Private villa atmosphere. Quality equipment and tasteful design. Very friendly staff. Heated pool, gym, sensational spa and yoga facilities and courses. Definitely recommend!

Stayed in February 2024

The lack of curtains!

Everything was great!

Stayed in February 2024

Considering the substantial price we paid (over 1k euro per night), I anticipated a higher standard. Unfortunately, the room cleanliness fell short of my expectations, and the absence of any welcoming gestures was disappointing, especially considering they're commonplace even in more budget-friendly accommodations. It would be beneficial for establishments catering to high spenders to provide a more thoughtful experience.

Location and the amazing chef !!

Stayed in January 2024

Just wonderful, very calm and relaxing.

Stayed in February 2024

Not a thing!

The property really is a sanctuary. Tucked away in amazing landscaped gardens, it is incredibly private and relaxing. We stayed in the two bedroom mountain villa, which is expansive and has its own private pool. The space is huge and beautifully designed, it is a home rather than a holiday rental. This means you have everything you need to self cater, including a huge braai and outdoor eating area, but can also join in Maison Noir for meals. The staff were wonderful, so friendly, welcoming and nothing was ever a problem. Treatments were superb, yoga, massages and facials all excellent.

Stayed in January 2024

There was nothing that we didn't like but the only thing that could be improved (but only because we're all gym bunnies) would be to have a second running machine in the gym as there were often people waiting.

This hotel is a rare gem, we feel so lucky to have found it. The team are all warm and wonderful and nothing was too much trouble. Nicole was so very kind and patient in sorting out many complicated amendments that arose (due to changes on our part) to our original booking. Keenan, who looked after us throughout our stay, anticipated our every need and was always ready with a smile and a kind word. The meals served at the communal table, were delicious and we really enjoyed meeting the other guests each night over dinner. The location is stunning, and everywhere is within easy reach. We can't recommend highly enough. We will be back.

Stayed in January 2024

Nothing except the lack of food options for lunch and dinner.

We loved everything about this hotel. -Amazing property -Great spacious 2-storey room. Clean, quiet and had access to garden and pool. -Loved the outdoor shower -Loved the views from the room and the pool area -The common area was really beautiful -Enjoyed the breakfast very much -The staff made our stay memorable and enjoyable. Especially Matthew, Emilio and Jay! Definitely coming back again!

Stayed in December 2023

The only things we missed: two comfortable chairs on the private terrace of our room. But fortunately the staff helped with a solution.

This beautiful designed, modern and cosy hotel is perfect for a stay in a natural area, the atmosphere is warm, the people are friendly and really helpful. The food is excellent. A recommendation for people who look for a quiet place not too far from the center of Cape Town.

Stayed in December 2023

Nothing

Absolutely everything - this place was perfect from the moment we stepped in to the moment we stepped out.

Stayed in December 2023

It was a bit of a drive to get to from city centre , but it’s part of the aesthetic - a resort from the city

Incredible attention to detail, every guest feels made special.

Stayed in December 2023

I was staying at Massor Noir suite 1,and we definitely didn't like the funny stairs leading to the TV room and balcony.

The location provides peace and tranquility that revatilizes one's body with a beautiful garden and views, topped by a nice warm swimming pool and friendly staff... The food was amazing.

Stayed in December 2023

The rooms are built in a way that the curtains do not really make the room dark. Hence, with no additional means you wake up at 4:30 during summer. Nonetheless the staff was very helpful and found an alternative solution. But without that I would not have been happy at all.

The view from the room was fantastic.

Stayed in December 2023

Love the tranquility

Stayed in December 2023