Corner of John Bailey and Moore Streets, 5201 East London, South Africa
#11 of 12 hotels in East London
Guests' ChoiceBased on 33 hotel reviews
7.6Cleanliness
7.9
Comfort
8.1
Location
9.1
Facilities
7.7
Staff
8.1
Value for money
7.7
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 26 April 2024
Matokiso
LesothoThe carpet in our room was dirty
The staff was very welcoming and friendly. The breakfast was also good
Stayed in March 2024
Reviewed: 23 April 2024
Noxolo
South AfricaThe sink was slow for the water to drain
The hotel was nice and quiet, as I had my kids with me
Stayed in April 2024
Reviewed: 1 April 2024
Akhona
South AfricaThe birds were making noise but its out of your control
The birds were making noise but its out of your control
Stayed in April 2024
Reviewed: 31 March 2024
Goso
South AfricaBreakfast not creative enough
It was value for money
Stayed in March 2024
Reviewed: 31 March 2024
Kanyiso
South AfricaN/A
Pool place
Stayed in March 2024
Reviewed: 27 March 2024
Gary
South AfricaStaff were not friendly and need to.learn about customer service. Was ignored at reception on arrival. Eventually they asked if they can assist... not very good.
Location was good.
Stayed in March 2024
Reviewed: 25 March 2024
Tessling
South AfricaLoadshedding....lol. beyond your control.
Quiet and peaceful. Kids had fun in the pool. Breakfast hall was not full.
Stayed in March 2024
Reviewed: 25 March 2024
N
South AfricaI never get a good view to the beach
The dinner was excellent. The pool was welcoming and safe for the kids. Breakfast was also great
Stayed in March 2024
Reviewed: 22 March 2024
Lusanda
South AfricaOld feel
Buffet is always a nice viraety to have
Stayed in March 2024
Reviewed: 3 March 2024
Gcobisa
South AfricaThe staff who checked us in was not live at all, the lady kind of undermined us, I forgot her name but I will think about it. She even told us that the food for supper is so expensive maybe we can’t afford.
Breakfast was fine
Stayed in March 2024
Reviewed: 28 April 2024
Mpangeva
South AfricaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 16 April 2024
Weezy
South AfricaNothing
Everything excellent
Stayed in March 2024
Reviewed: 16 April 2024
Sbongile
South AfricaIt was perfect
Stayed in March 2024
Reviewed: 12 April 2024
Belinda
South AfricaSmelly carpets. Noisy guests. Unfriendly staff
Location
Stayed in April 2024
Reviewed: 2 April 2024
Asive
South AfricaEverything
Only the view
Stayed in March 2024
Reviewed: 25 March 2024
Collen
South AfricaDated instructure with smelling carpets
Nothing
Stayed in March 2024
Reviewed: 24 March 2024
Stephanie
South AfricaGenerator took almost an hour to kick in.As a result the gate would not open for cars to enter, no explanation was given, had to phone in to the hotel to find out what was the problem.Stood outside the entrance to get in and none of the staff were present to direct me to a side entrance in order to gain access to the stairs to get to my room.There was an almost finished toilet roll when we checked in, no replacement. 2 towels given for 3 guests.There was a loud noisy party going on at one of the rooms for quite a few hours late into the night. No buffet on the Friday night of our stay. Storage cupboard and bathroom very outdated.Also the room was not cleaned right up until mid-day, I had to call and request for a service to be done.
Food was good.Had a seaview. Staff were polite and friendly. When I complained about my dissatisfaction, a staff member by the name of Pinky apologized and reassured me that she would take all of my concerns to task.She was incredibly professional, polite and went over and above to let me know that she understood how I felt.
Stayed in March 2024
Reviewed: 19 March 2024
Nomagcisa
South AfricaHad very noisy neighbors
Clean and staff very friendly
Stayed in March 2024
Reviewed: 16 March 2024
Babalwa
South AfricaIt was good
Stayed in March 2024
Reviewed: 30 April 2024
Sekatane
South AfricaThere are no comments available for this review
Stayed in April 2024
Reviewed: 7 April 2024
Nhoza
South AfricaThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 April 2024
Sandhu
South AfricaThere are no comments available for this review
Stayed in March 2024
Reviewed: 2 April 2024
Babalwa
South AfricaThere are no comments available for this review
Stayed in March 2024
Reviewed: 17 March 2024
Moffat
South AfricaThere are no comments available for this review
Stayed in March 2024
Showing 1 – 25
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