Shaft 14 Northern Parkway, 2159 Johannesburg, South Africa
#49 of 157 hotels in Johannesburg
Guests' ChoiceBased on 872 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.6
Staff
9.0
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 4 May 2024
Ted
LesothoThe entire facility and the helpful Staff
Stayed in May 2024
Reviewed: 3 May 2024
Devassy
South AfricaSome of the room lighting was bit too dim. No options to increase the lighting..but that is a minor issue
It was beautiful and the facilities felt new
Stayed in May 2024
Reviewed: 22 April 2024
Botes
South AfricaThe phone in my room was not working and I had to request the shuttle service from the frontdesk the porter that always assisted us was Kenneth and the fan the bathroom was not nice
I love the venue and the hotel room was great 👍 the service from the frontdesk was absolutely wonderful 👌 the breakfast was excellent
Stayed in April 2024
Reviewed: 3 April 2024
Meshni
South AfricaRoom service was bad.
Loved the fact that we were in the theme park, breakfast was good. Rooms was comfortable.
Stayed in March 2024
Reviewed: 1 April 2024
Lesaoana
South AfricaCan you have different menus for each day for breakfast
The rides were exhilarating though the queues were obviously 🙄
Stayed in March 2024
Reviewed: 23 March 2024
Samantha
South AfricaSome staff were unpleasant, especially the ride operators at the kiddies corner. They talk about the kids assuming you don't understand them and never smile or greet. Need some customer training.
Lots to do. Comfy accommodation. Breakfast was good. The shuttle drivers were friendly and always willing to drive us around.
Stayed in March 2024
Reviewed: 10 March 2024
Gareth
South AfricaClean rooms with king size beds
Very good location to take kids
Stayed in March 2024
Reviewed: 11 February 2024
Roux
South AfricaThe hotel didn’t have our booking information at the park entrance.
Location, hotel stay includes the theme park entrance.
Stayed in February 2024
Reviewed: 2 February 2024
Jaco
South AfricaThe fact that the bathroom has a glassdoor, albeit frosted, was a bit of a concern but luckily the toilet is situated in a seperate room with a solid door.
We loved the fact that this was not a standard type of hotel but that the family suites had a quaint feel to it whilst being very modern and comfortable inside. Each room had an aircon and a television! The location is amazing - private parking, no hassle standing in queus to get in, friendly staff and an available shuttle service to get to the Casino. We will never visit Gold Reef City as day visitors again - we will always stay over at the hotel.
Stayed in January 2024
Reviewed: 23 January 2024
Petya
BulgariaClose to Museum, safety for tourists
Stayed in January 2024
Reviewed: 16 January 2024
Ravi
South AfricaBreakfast was good but please make it more vegetarian friendly. More vegetarian dishes
Stayed in December 2023
Reviewed: 3 January 2024
Yogan
South AfricaArrived at 14h00 but room was only available and keys handed at 15h00. Waited in foyer with luggage for an hour Shower did not work. They were unable to resolve. Had to use the tub The TV did not work either
Friendly staff and great vibe
Stayed in December 2023
Reviewed: 2 January 2024
Karishma
South AfricaIt would've been nice if netflix was available.
The breakfast was really good and the facilities are excellent.
Stayed in January 2024
Reviewed: 31 December 2023
Pragasen
South AfricaBarney's restaurant was a real downer. The breakfast was not up to standard. Waited 20minutes for eggs to arrive for breakfast. The person manning the egg station said they had run out of eggs and this was at 8.30am. We ordered burgers which was supposed to have Halloumi cheese on them...but they substituted haloumi with feta without any notification. We called the chef to complain and he says they have not had halloumi for the last 3 months 🤔. Said they can not get stock...shockingly lame excuse. They should then remove this item from the menu or advise customers in advance that they do not have it. Overall the restaurant has poor service with not very friendly staff as well. It's a pity as they give a poor reflection to the hotel being their breakfast partner.
The hotel and theme park were exceptional...it was comfortable and great entertainment for the entire family
Stayed in December 2023
Reviewed: 29 December 2023
Wasson
South AfricaThe aircon was blowing right into my face when i was sleeping.
the staffs are friendly,
Stayed in December 2023
Reviewed: 20 December 2023
Fiona
South AfricaToo expensive
Convenience
Stayed in November 2023
Reviewed: 19 December 2023
Chantel
South AfricaWaited two hours to check after check in time.
Location to FNB stadium, room quality good
Stayed in November 2023
Reviewed: 17 December 2023
Tonderai
ZimbabweResponsiveness to a fault was slow.
Breakfast was great at Barneys Restaurant,
Stayed in December 2023
Reviewed: 1 December 2023
James
ZimbabweMy room safe and room key were disabled an hour before checkout time. So sometimes staff did provide accurate information when asked.
The breakfast was great and so was staff serving it.
Stayed in October 2023
Reviewed: 20 November 2023
Sanasha
South AfricaEveryday a new menu
Breakfast was standard, and it was a repeatation
Stayed in November 2023
Reviewed: 20 November 2023
Paulo
AngolaThe staff was super in all aspects
Stayed in November 2023
Reviewed: 16 November 2023
Natasha
South AfricaThe restaurant staff were very unfriendly !
Stayed in September 2023
Reviewed: 27 October 2023
Zanele
South AfricaI BOOKED FOR 2 ADULT AND ONE CHILD THEY SAID THE CHILD WAS NOT INCLUDED I HAD TO PAY FOR HER BREAKFAST AND THE PARK. ONE SHOWER CAP FOR 2 GUEST. SWIMMING POOL NOT CLEAN.
IT WAS GOOD FOOD WAS PERFECT AND PLACE VERY CLEAN. 100%
Stayed in October 2023
Reviewed: 19 October 2023
Tendai
ZimbabweThe rooms were excellent, spacious and comfortable. The breakfast was great, with a wide variety of options for the kids. The rides where also good and age appropriate.
Stayed in October 2023
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