The fact that I was informed 2 hours before our arrival that they are busy with renovations and the bar won't be open It would have been good to informed me before I did the booking . Also no complementary coffee, tea or sugar. I really think that the property should have informed me as you book and the expect to pay for what you advertise.

Excellent view and close to beach

Stayed in April 2024

Needs a little TLC.

Was lovely and on the beach!

Stayed in January 2024

The air con in the unit was not exactly working correctly. Even when switched off it still blew cold air. There was no Wi-Fi. I feel the owner needs to invest in wi-fi extenders. I also feel that th

Location to the ocean. Space of the unit. The bathroom was decent. Bed was comfortable.

Stayed in December 2023

Kitchen utensils are lacking

Proximity

Stayed in September 2023

Breakfasts can probably be improved for those who don't do self catering. Water leak from shower in our unit #10

Right on the beachfront, access to beach, serene view, privacy, spacious and unique

Stayed in July 2023

The linen needs an update, stains and a hole here and there. Rooms definitely need some TLC, a coat of paint, straighten the shelves.. dust the cobwebs.. just small things can pick up the rooms a bit and better toilet paper would be nice, doesn’t have to be expensive but definitely not that cheap. Over all I would say it’s not worth the rate being charged. The property could be so much better, as it has lots of potential.

The lady that checked us in was helpful and friendly. Nice that the beach is just a short walk away. Bed is comfortable, linen was clean. Aircon worked well.

Stayed in April 2023

Cleanliness was the downfall.

Great location by the beach and spacious.

Stayed in March 2023

The unit is infested with gecko lizards that moved around freely indicative of the habitat being natural to them. Whilst that was somewhat creepy we got used to them when we saw them even in the reception area moving about under cupboards.

Set in the most fabulous Ramsgate with private access to the beach. The unit was lovely and spacious and provided for what we needed. The beds were comfortable.

Stayed in February 2023

Close to the beach. Staff are friendly. Rooms come with WiFi. Good ocean views. Central to restaurants and shops around you.

Stayed in January 2023

The rooms are outdated

The friendly staff , location good service and the regular communication from the owner/manager

Stayed in January 2023

clean and fantastic location

Stayed in January 2023

a little grubby / aged. too much hair in our room on check in. get a vacuum cleaner

lovely view of the ocean

Stayed in December 2022

It is undergoing renovations and the place is like a building site

It was close to the beach

Stayed in April 2024

Lovely little gem on the South Coast. My dogs adored every minute. It took me 30 mins to get them in the car once the bags were packed. The owners are lovely,kind and so accommodating. Friendly staff willing to go the extra mile. I highly reccomend this gem with views of the ocean. Stunningly tranquil.

Stayed in December 2023

Everything was amazing the staff and the owner are super cooperative

Stayed in January 2024

Our sheets or towels wasnt changed once.i was promised a working room with all amenities and had to get a kettle replacement,fridge replacement and wifi .The 1st fridge didnt cool enough and the freezer wasnt thawed in a long time.The replacement fridge was dirty and smelly even after i cleaned it.Slept in a different room the last night of our stay and the room wasnt aired at all and smelled musty,and the pillows smelled like sweat stains.Even though most things was corrected i expect my stay to be correct and functional from the start since that is the basic expectation of any paid vacaction stay.The rooms are run down and need alot of work in fixing-December the sole focus should be to keep the room standards high and making sure that housekeeping's training is up to date so that their standards dont drop and they dont become too complacent or too lack luster.

That it was so close to the beach and that room 7 was pet friendly and spacious for the fur babies. Natasha and John was Super friendly,kind and John fixed our Wifi that wasnt working.

Stayed in December 2023

Nothing

Everything

Stayed in December 2023

My room was in a coner with no view as it was advertised

Location was easy to get

Stayed in September 2023

Sea viewing friendly staff

Stayed in August 2023

All of the above

All was fabulous from the time I arrived until the time I left .this was the perfect place to be Grace the owner is the perfect person to deal with

Stayed in June 2023

no complaints

Amazing view and very clean rooms. Friendly staff . Value for money

Stayed in May 2023

bathroom was dirty. could see grim in the shower. load shedding and no water and neither any notification about load shedding and times

Stayed in April 2023

Upgraded our room but the room we got was not what we booked hopefully we will get a refund for the upgrade that wasn't upgraded.

Stayed in April 2023

1. It was dirty. 2. There were cockroaches in the bathroom. 3. The cushions on my bed had stains (sweat stains). 4. The bed itself was hard - with bumps on the mattress. 5. The cupboards were smelly with a strong unpleasant smell; I couldn't put anything inside the wardrobe.

Location of the lodge

Stayed in March 2023