27 Innes Road, Windermere, 4001 Durban, South Africa
#69 of 87 hotels in Durban
Guests' ChoiceBased on 1269 hotel reviews
6.8Cleanliness
7.8
Comfort
7.7
Location
7.8
Facilities
7.0
Staff
8.2
Value for money
7.4
Free WiFi
5.6
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End of dialog contentReviewed: 13 May 2024
Thapelo
South AfricaNothing
Everything
Stayed in May 2024
Reviewed: 12 May 2024
Pamela
South AfricaThe cleaners are VERY RUDE!! I've stayed at Granges many times and i must say they are the worst cleaners I've ever met. The only reason i ever come back is because Grange is close to the good spots and the receptionist goes all out for us as a couple,otherwise something must be done about those cleaners to understand their role and to be able to respect other people just as we also work and respect our clients. It's always a mission to get the room cleaned up and they gossip right outside the door.
The receptionist is friendly and attended to all our concerns. He always makes sure that we receive the best hospitality. The environment is nice and calm. No noise and it's a place thats close to all the good spots. The food is great, it's spacious and just amazing. I would give it a 100/100 if it wasn't for the rude cleaning staff. I am a person who is very understanding but i must say the cleaning staff have let us down numerous times.
Stayed in April 2024
Reviewed: 1 May 2024
Bongani
South Africathe aircon was not blowing cold air, tried setting but still...
Rooms were spacious and comfortable
Stayed in March 2024
Reviewed: 18 April 2024
Nonhle
South AfricaThe restaurants food
The day time receptionist was very nice.
Stayed in April 2024
Reviewed: 6 April 2024
Nzama
South AfricaPool was not clean and hair dryer wasnt working , and fridge was leaking
It safe,secured and service was great especially the receptionist(Zinhle)
Stayed in March 2024
Reviewed: 4 April 2024
Inga
South Africareceptionist on arrival
room
Stayed in March 2024
Reviewed: 2 April 2024
Jessica
South AfricaThe Wi-Fi was not working at all ,
I loved that the rooms were clean and comfortable, We had access to go in and out as we pleased , The staff was pleasant, we were safe and secure .
Stayed in April 2024
Reviewed: 1 April 2024
Selina
South AfricaThere was Dust on the table. And there were cockroaches in the room
The room was big enough for a couple and free coffee ☕.
Stayed in March 2024
Reviewed: 30 March 2024
Sbo
South AfricaThe bathroom was too small and not adequately ventilated
The room had reliable WiFi connectivity and a bar refrigerator
Stayed in March 2024
Reviewed: 22 March 2024
Samantha
South AfricaThe steps
Beds
Stayed in March 2024
Reviewed: 19 March 2024
Mashiyane
South AfricaThe location was good
Stayed in February 2024
Reviewed: 10 March 2024
Don's
South AfricaCockroaches
At first we were put into small rooms but after sometime everything was changed to what we looked for
Stayed in January 2024
Reviewed: 5 March 2024
Ntshinga
South AfricaZintle was helpful
Stayed in March 2024
Reviewed: 24 February 2024
Ayanda
South AfricaI always enjoy coming here. The staff is friendly and helpful as always, the place is clean and is located in a quiet area close to the mall making it very convenient
Stayed in February 2024
Reviewed: 20 February 2024
Remofilwe
South AfricaNothing
The environment was clean and conducive Friendly and warm staff members
Stayed in February 2024
Reviewed: 18 February 2024
Malusi
South Africa1)The room door lock was broken 2) They had few towels 3) Boring TV channels 4) No microwave 5) The entrance door is not working
The room was okay
Stayed in February 2024
Reviewed: 8 February 2024
Nelisiwe
South AfricaThe ventilation in the bathroom wasn't working, so it would be steamy and humid in the bathroom.
Love the location, love the view , it's nice and quiet at night. Bed is comfortable.
Stayed in January 2024
Reviewed: 4 February 2024
Leje
South AfricaEverything was perfect except the hair dryer in our room was not working,,
The service from reception was excellent,, the room was clean and it's a a quiet place
Stayed in January 2024
Reviewed: 2 February 2024
Tladi
South AfricaParking too small to accomodate more cars, I saw some renovations maybe is to extend parking.
Breakfast
Stayed in January 2024
Reviewed: 2 February 2024
Nompumelelo
South AfricaThe access card was faulty
Stayed in January 2024
Reviewed: 28 January 2024
Sandengu
South AfricaNo meals
Friendly staff
Stayed in January 2024
Reviewed: 16 January 2024
Edgar
MozambiqueIf the restaurant were working If they could serve the breakfast
The rooms are neat, clean and confortable.
Stayed in January 2024
Reviewed: 15 January 2024
S'busiso
South Africaclosing early in swimming pool
I appreciate your service and good standard for your place I wish to come again
Stayed in December 2023
Reviewed: 11 January 2024
Mduduzi
EswatiniThere was no wifi on the rooms. Secondly, the double rooms are small.
The pool and the staff was friendly. The family rooms were big enough
Stayed in January 2024
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