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  5. Reviews of Jackies Guest House

Reviews of Jackies Guest House

20 Helen Baxter Road Glenmore, 4001 Durban, South Africa

#85 of 85 hotels in Durban

Guests' Choice

Review score

Based on 45 hostel reviews

3.3

Score breakdown

  • Cleanliness

    4.3

  • Comfort

    4.6

  • Location

    5.9

  • Facilities

    3.8

  • Staff

    5.7

  • Value for money

    4.7

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Showing 1 – 25

  • Reviewed: 13 June 2023

    2.0
    Not a place I would recommend to anyone.
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Kitchen cupboards have sagging doors. Single shower for 6 or more people doesn't make sense. It looks like the owner doesn't care about that property at all.

    Lady/helper was very friendly and helpful

    Stayed in June 2023

  • Reviewed: 12 April 2022

    4.0
    Not accetable
    • Business trip
    • Group
    • Budget Double Room
    • Stayed 4 nights

    One of my workers was using the accommodation. Access was difficult, nobody home sometimes. There was no Hot water. The room doors was not able to lock. It looked like there was some Dealings going on at the premises. Many people come and go. Load noise late nights. Smoking of substances noted. I cant elaborate, maybe the owner can follow up.

    Price was acceptable. The room was not too bad for the price

    Stayed in April 2022

  • Reviewed: 10 January 2022

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff got attitude and at the room the was no privacy it was not clean dining room and kitchen bathroom was ok but shower was a mess

    A room must not have other people who are just coming to play tv but im inside the house i never feel safe at all i end up leaving the house at night. Its pitty i never took pictures

    Stayed in January 2022

  • Reviewed: 22 March 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    It wasn't clean,people were making noise going in and out, we all sharing 1 bathroom, they don't check if we have toilet paper or not ,no towels, when you want to pee you have to walk to toilet and its was far from our bedroom even if it's the middle of the night you don't have a choice ,that accomodation is very poor ,I don't see myself book again in that guest house.

    The quiet place

    Stayed in March 2024

  • Reviewed: 30 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were no towels in the guest rooms. I understand the concept as to why but I would have loved had the ensuite had at least a few towels for the guests.

    Stayed in December 2023

  • Reviewed: 28 October 2023

    1.0
    Everything that goes wrong was wrong
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in October 2023

  • Reviewed: 13 August 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    No Electricity at the venue, staff don't answer their phones,

    Stayed in August 2023

  • Reviewed: 1 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Soup and towels h7777

    Stayed in June 2023

  • Reviewed: 10 April 2023

    1.0
    Horrible experience
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    EVERYTHING

    Nothing

    Stayed in March 2023

  • Reviewed: 28 November 2022

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was a mess in that house

    They must Finish renovations going on , and clean the house , otherwise I expected what I saw cos it was a cheap accommodation, atleast it helps those without money

    Stayed in November 2022

  • Reviewed: 21 November 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was dirty,stinky bathroom,smokers in the house and we didn't feel safe at all

    Nothing at all

    Stayed in November 2022

  • Reviewed: 16 November 2022

    1.0
    Super dirty and doggie
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in September 2022

  • Reviewed: 10 November 2022

    1.0
    Visit before booking
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The place got leaks in the shower and the toilet had a blockage yet not written out of order. The pictures are deceiving and the guy who was there seems to be clueless of the facility. I can't lie wouldn't dare go back.

    The place is situated in a good space and it's easy to get transport if you don't have one and don't wanna request

    Stayed in November 2022

  • Reviewed: 30 October 2022

    1.0
    Very poor
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    .The was no toilet roll. No hot water. I couldn't spend another day there .

    Stayed in October 2022

  • Reviewed: 3 October 2022

    1.0
    Very bad everything
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    We felt not safe too many men in the house

    Nothing I didn't even sleep place is a mess with many men inside the house very bad smell so we went looking for another place around

    Stayed in October 2022

  • Reviewed: 9 September 2022

    5.0
    I continued stay because I had no other choice
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 3 nights

    1. the area is quite dirty, garbage outside and around the house not being taken out. 2. inside the house it was quite filthy most of the time 3. ONE GUY WHO IS SUPPOSED TO BE CARETAKER SMOKES INSIDE THE HOUSE?!!! I think its a total disrespect of the guests. Speaks on the phone for the better of the night, and disturbs the sleeping and resting 4. the shower area was dirty most of the time, it was difficult having to put up and shower there.

    privacy. The room was lockable and I could gain comfort my belongings are safe

    Stayed in August 2022

  • Reviewed: 6 September 2022

    1.0
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 7 August 2022

    1.0
    it was an okay experience i really think they can do better
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    the conditions of the toilets and the roof plus we couldn’t sleep because of frogs

    the comfort of the bed

    Stayed in August 2022

  • Reviewed: 2 May 2022

    1.0
    Words can not discribe the disappointed I feel. I was booked for 2 nights but left the next morning
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The house was not clean. The house looked like someone was staying there. Bathroom had no lock,door was damaged at the bottom. Toilet didn't have tissue and the door had no lock. The tiles on the shower... I felt the slym with my feet. Sink blocked.... The room was smelling of fungus. I was so disappointed... Hospitality -1. I was actually scared for mylife

    I liked what was advertised BUT when I got there it was a total different story.....

    Stayed in May 2022

  • Reviewed: 11 April 2022

    1.0
    Three traumatizing days for us
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The house itself is old and not maintained. The couches in the lounge are old and torn. The bedding was not changed at all. Both the room and the bathroom are so dirty that one would need gloves to touch anything. The whole house is stinking of mould. There's literally nothing good to say about this place. It shouldn't even be listed on Bookings.com

    Nothing

    Stayed in April 2022

  • Reviewed: 22 March 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom

    Stayed in March 2022

  • Reviewed: 7 March 2022

    7.0
    It is good accommodation to be utilized.
    • Business trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    In suite

    Wi fi the place is not too busy. It gives you a chance to rest peacefully

    Stayed in March 2022

  • Reviewed: 26 January 2022

    5.0
    Change the bedding when there's a booked visitor. No noise that is disturbing the guests.
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The sheets and the bedding ,pillowcases were dirty and smelly , such that I took out them before I slept . I slept on the mattress uncovered the whole night. Please improve on this. There were people always knocking for the gentleman who's staying there at night .

    Parking

    Stayed in January 2022

  • Reviewed: 26 September 2023

    2.0
    Very poor
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

Showing 1 – 25

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