260 Hill Street, Arcadia, 0083 Pretoria, South Africa
#14 of 78 hotels in Pretoria
Guests' ChoiceBased on 418 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
8.8
Staff
9.3
Value for money
8.9
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 November 2022
Shaba
MalawiNeed to fumigate, some cockroaches were visible in my room.
Quietness of the area and close to amenities
Stayed in November 2022
Reviewed: 6 November 2022
Pere
South AfricaI felt like home
lovely
Stayed in October 2022
Reviewed: 29 October 2022
Esther
BotswanaNothing to fault
The rooms are super spacious and have all the amenities for self catering available,,
Stayed in October 2022
Reviewed: 27 October 2022
Hicheme
South AfricaAll.
Very good
Stayed in October 2022
Reviewed: 16 October 2022
Njabulo
South Africanothing
everything
Stayed in August 2022
Reviewed: 15 October 2022
Stephanus
South AfricaThe lady at reception was so very friendly and welcoming. She made me feel right at home.
Stayed in October 2022
Reviewed: 6 October 2022
Pere
South AfricaIt was very clean
Peaceful and serene
Stayed in October 2022
Reviewed: 25 September 2022
Boro
South AfricaClean and serene
☺️
Stayed in August 2022
Reviewed: 25 September 2022
Boro
South AfricaPeace and quite
Clean with amazing staffs
Stayed in September 2022
Reviewed: 19 September 2022
Herman
South AfricaEverything was excellent
Stayed in September 2022
Reviewed: 30 July 2022
Van
South AfricaNA
Location
Stayed in July 2022
Reviewed: 13 May 2022
Warrington
South Africa--
Very upmarket and modern!
Stayed in May 2022
Reviewed: 10 May 2022
Phiwe
South AfricaEverything was spot on
N/A
Stayed in May 2022
Reviewed: 5 May 2022
Sunday
South Africabed was so comfortable , service was on par
service was excellent
Stayed in May 2022
Reviewed: 2 May 2022
Lucky
South AfricaI liked how comfortable and clean the place is. Staff was friendly and very helpful
Stayed in May 2022
Reviewed: 5 February 2022
Khaled
South Africanothing comes to mind except maybe the towels could have been a little better quality.
central location, quiet area and secure.
Stayed in February 2022
Reviewed: 24 January 2022
Shangwina
South AfricaThe room they allocated for me waste at the second floor.ivam afraid of heights
The Quietness of the place
Stayed in January 2022
Reviewed: 5 January 2022
Oriel
South AfricaNothing
Everything
Stayed in December 2021
Reviewed: 11 December 2021
Khuthadzo
South Africasecurity is very tight. a home away from home. stylish apartment
Stayed in December 2021
Reviewed: 7 December 2021
Arthur
South AfricaThere was noise The tv is outdated
Ddnt have breakfast
Stayed in October 2021
Reviewed: 25 November 2021
Momberg
South AfricaPlace was spacious
Stayed in October 2021
Reviewed: 22 November 2021
Matanato
South AfricaNothing
Everything
Stayed in September 2021
Reviewed: 18 November 2021
Alan
South AfricaMaybe a few movie channels would be great. Otherwise all good.
I was moved to Hotel@Hatfield as the apartment hotel was fully booked. The comfort, balcony and service at reception was great.
Stayed in November 2021
Reviewed: 31 October 2021
Khensani
South Africathe property was so amazing, clean, staff is friendly,totally good value for money,one night stay after a hectic flight,truly comfortable will definitely come back
Stayed in October 2021
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content