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Reviews of The Hazendal Hotel by NEWMARK

Bottelary Road New entrance from Ronelle Street via Kruis Street, 7599 Stellenbosch, South Africa

#11 of 37 hotels in Stellenbosch

Guests' Choice

Review score

Based on 43 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    8.9

  • Facilities

    9.5

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 14 April 2024

    10
    Undoubtedly the best hotel experience I’ve ever had - staff were incredibly helpful, every aspect of your stay is consid
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The facilities are spacious and beautiful and everything has been though out with great care and consideration

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Great experience inside the wine region!
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Great place! Staff very good! Highly recommend.

    Stayed in April 2024

  • Reviewed: 30 March 2024

    10
    Perfect stay. Highly recommended
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 5 nights
    • Submitted via mobile

    Perfect service from check-in to check out. All employees were very helpful, nice and made our stay memorable. Hotel facilities are also excellent. Hotel room was very nice.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    9.0
    Comfortable, safe and peaceful
    • Leisure trip
    • Couple
    • Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    Quiet, like on a farm

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    ONLY A PLEASURE!!!!!
    • Business trip
    • Couple
    • Superior Room
    • Stayed 3 nights

    location is not optimal, but once you have entered the gates it makes no difference

    All the meals were exceptional, staff, quality, quantity NUMBER ONE!

    Stayed in February 2024

  • Reviewed: 6 March 2024

    9.0
    Child friendly with lots of activities to keep them busy
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    The casual dining places closed by 4.30pm leaving only the dining room to eat

    The staff were extremely friendly and exceptionally service oriented

    Stayed in March 2024

  • Reviewed: 26 February 2024

    9.0
    We did an uprage upon check in and it was seamless. Although the presidential suite was not ready they made sure we were
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Excellent staff and convenience

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 2 nights

    This hotel is little bit out of the way of Stellenbosch which proved to be challenging at times. But the beautiful grounds and amazing service made up for the distance.

    Such a beautiful hotel with amazing amenities and very attentive staff. It was very clean and well maintained. The breakfast spread was amazing.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Overall we were very happy with our visit and would definitely return.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights

    The main restaurant was a bit soulless. Not very welcoming so only ate there once. The food was fantastic but no ambience in restaurant at all.

    We liked the layout of the hotel and the size of room. We enjoyed eating at different places during the day and the wine tasting was very good.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 5 nights

    Remote location in the countryside, you need car/taxi to get anywhere. But we knew that and that was great. Great breakfast, cold part on buffét and warm dishes from menu. Nice restaurants.

    Stayed in February 2024

  • Reviewed: 3 February 2024

    10
    Fabulous
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    That I didn’t stay longer

    Amazing grounds, friendly staff

    Stayed in January 2024

  • Reviewed: 1 February 2024

    8.0
    We enjoyed our stay and the hotel has many great facilities that a guest can use.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    Since the hotel is quite new, the hotel staff seems to be not well trained. We had a few misunderstandings with them. The breakfast was a la carte which was nice, but they kept on messing up our order even though we ordered only 2 things. After 1 hour, we still did not receive the order we placed. Moreover, the food could be better, especially at dinner we did not enjoy the food.

    The hotel was modern and sleek. The facilities of the hotel are great. We had a wine tasting included and there was a discount on massages. We also played golf at the range which was included. The gym and pool have everything one needs and is very clean. Our room was cleaned twice a day. Our highlight was the wine tasting as the staff there was very knowledgeable and friendly. We also loved the screening room, which we got to book for a night to watch a movie.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    10
    Exactly what we needed
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Long wait for breakfast when restaurant was busy. Otherwise, had a lovely stay!

    Everything

    Stayed in December 2023

  • Reviewed: 5 January 2024

    9.0
    Fabulous, new resort style property, making every extra effort.
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    The facility, staff, food - all A plus.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    9.0
    A great stay for our group of friends.
    • Leisure trip
    • People with friends
    • Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    The overhead pylons running through the property. Not the most picturesque area surrounding the estate.

    Excellent standard of rooms, restaurant, bar, sports (padel court), and pool facilities.

    Stayed in November 2023

  • Reviewed: 1 January 2024

    10
    Exceptionally the Best holiday home💃
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all

    Everything was super amazing and beyond our expectations 🌹♥️🙌my family and I are definitely planning our next visit 💃The culture, love, food, warmth and the humanity of the staff means well and so exceptional 🌹

    Stayed in January 2024

  • Reviewed: 8 December 2023

    9.0
    Exceptional hospitality in a beautiful modern setting with great wine produced to boot.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    The nearby main road.

    Everything especially the art collection.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. Everything was perfect.

    All the Facilities. The hotels om the winery has all the commodities and confort.

    Stayed in November 2023

  • Reviewed: 4 December 2023

    8.0
    Room 120
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room we were in (120) is next door their server room, at night when you would hope for / expect quiet the server fans are actually quite loud. Which creates a massive dilemma the room is fantastic (only one tier below Presidential suite) but the sound when you are trying to sleep is unbearable.

    Staff were great really accommodating and friendly it felt like everyone was going above and beyond which was amazing. The staff is exceptional and they all really enhance the experience.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    10
    Simply lovely.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    One small complain is the wine tasting felt rushed and not that special

    Everything in house. Great kitchen, nice pool, friendly staf. Amazing place to relax after a busy trip.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    9.0
    We stayed with an another couple of friends. We are all very enthusiastic about the hotel. Decoration and rooms just per
    • Leisure trip
    • People with friends
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice hotel, super friendly and helpful staff! Beautiful rooms and delicious food!

    Stayed in November 2023

  • Reviewed: 9 October 2023

    9.0
    Great staff and facilities. Will return.
    • Leisure trip
    • Family with young children
    • Luxury Room
    • Stayed 1 night
    • Submitted via mobile

    It’s close to power lines unfortunately.

    Everything was new and clean.

    Stayed in October 2023

  • Reviewed: 7 April 2024

    7.0
    We had a great time. Some staff need more training as it’s a new hotel the expertise is substandard
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Too close to electric pylons

    The design and the attention to detail

    Stayed in April 2024

  • Reviewed: 4 March 2024

    6.0
    Nice place but the hotel manager is strange.
    • Leisure trip
    • People with friends
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    We had a strange upgrade to a villa with an old key that constantly didn’t work. So everytime we got back to villa we were stuck in front of the door. And the staff from the hotel often couldn’t open it either for at least 10 minutes or another key had to be fetched. Then the hotel manager who is strange anyway did try to blame it on us.

    We liked the view, the pool and the restaurant. The staff in general in general is very friendly and welcoming.

    Stayed in February 2024

Showing 1 – 25

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