Rooms could do with some revamping to make them more modern.

Perfectly situated with Breathtaking views every single day. The staff were super polite and attended to all requests. Food was great too.

Stayed in February 2024

The retreat sets itself up as high end so any review has to be against that aspiration and of course the price. High end should be seen in everything not just the view and the food. We booked the viewpoint room but had to move because the bed wasn’t ’large’ by the standard we are used to and we knew we would wake each other up. The only way to get a large double bed was the suites which are classed as extra large. This is a problem sometimes with booking.com definitions and photos that don’t give you a clear indication. The room we used was classed as the same size but wasn’t as it had less in it but was still cluttered. Our choice but the description didn’t help. Fortunately we were the only visitors so we didn’t have to spend time in the double room but if it was full we wouldn’t have enjoyed it. The shower could have done with a really good clean. Hind end should be sparkling with no sign of grime in the grout etc. the shower also tended to flood the bathroom. The bathroom has the standard ‘help us save water’ sign which is great but the shower has two taps instead of a mixer so takes a while to get the temperature you want. Temperature and pressure fluctuated and as we were the only ones there that can’t be a function of local water controls. The bathroom looks stylish but isn’t so private in reality so if that matters look hard at the photos.

This is a very stylish property situated on the edge of the cliff giving it tremendous views of the ocean. The staff were kind and helpful and looked after us without hovering over our shoulders. Dinner was excellent and the cook does a great job. The wine list is excellent as the owner has amassed a great collection of South African wine (with a few French and American thrown in). Dinner will be more expensive than a lot of South Africa but it’s excellent food with great wine and a wonderful view. Overall this is a wonderful view in a great location, with good food and lovely staff.

Stayed in April 2024

Views of the Indian Ocean, breakfast, Tranquillity during the day (once all the noise has settled from the cleaning)

Very classy place that could be cleaner...the wooden blinds need touch ups and regular dust removal n polish. The skirting the same especially on the bed sides...I suffer allergies, dust annoys me. There is no need to start cleaning around 7am while guests are sleeping, very noisy and quite annoying. The shower water mixer needs serious attention. I burnt quite a few times as the cold water one if very dysfunctional. ANNOYING for a place of that high perceived class. Breakfast was A MA ZI NG

Stayed in April 2024

Thee most beautiful love nest, yummy food, intimate and gr8 staff❤️

Stayed in March 2024

The type of bed/ mattress used. Room was kinda small Least privacy through balconies. Having a screen/wall that give privacy to each room balcony would be nice. It’s not nice to be watching that beautiful view with other people in your face.

The views that are to die for. Staff friendliness. Their “attention to detail” ability. The food was good.

Stayed in March 2024

Nothing at all

The staff there is very friendly and always helping

Stayed in February 2024

Not really about the property, unfortunately we had a small hiccup with processing our payment which was a little embarrassing due to a delay in your wifi setup

Location, restaurant and views

Stayed in February 2024

water pressure needs to be sorted - its not rocket science

Amazing property in an amazing location.

Stayed in February 2024

Superb service and friendliness by the staff. Amazing view and great stop along garden route.

Stayed in January 2024

Breakfasts & dinners excellent The owner Martin was excellent in his interaction with clients Position, views and ambience terrific - we will return and will also tell our friends its a great place to stay

Stayed in December 2023

The setting and food. The staff!

The setting and hospitality was fantastic!

Stayed in December 2023

Choice of menu very limited especially if staying for longer periods, can't be eating the same food for days.

Nice location. Comfortable rooms.

Stayed in December 2023

None

Cleanliness, ocean view, food

Stayed in December 2023

No Umbrellas on the terrace and on the private balcony.

Amazing view. The personal touch with all guests

Stayed in December 2023

It was difficult to get the shower water temperature at the right setting.

The most beautiful view and location

Stayed in December 2023

They charged us ridiculous amounts for a glass of water. Not even a bottle. Just a poured glass.

The location was absolutely amazing

Stayed in November 2023

everything

My husband and i loved this place,..the stuff was absolutely amazing,very helpful and pay attention to details The best romantic place i ever been

Stayed in October 2023

A kettle in the room for those that enjoy a morning cup of tea would be nice. Coffee machines simply don’t provide the required boiling water for a good cup of tea

A true gem. The property enjoys the finest location on the cliffs above the Knysna Heads and the views are awesome. The rooms are well furnished including, surprisingly, bed & mattress by Hastens. The cuisine at dinner and breakfast was excellent including fresh line fish of the day cooked to perfection. Another pleasant surprise was the wine list which includes older vintages of South African greats and a smattering of First World wines including Chablis and Champagne all reasonably priced. Finally, full marks to all of the staff for their genuine hospitality.

Stayed in August 2023

Loved everything. Staff are very attentive and always eager to make your stay comfortable.

Stayed in July 2023

Space was small for other amenities like small kettle for tea, the nespresso machine was not enough...we kept on asking for a pot of warm water

Perfect

Stayed in May 2023

I have requested a special treat (slice of cake,champagne..etc) days before check-in and a night before my birthday but nothing was provided on the day.

The views, the room, the food even though they serve very small potions. The staff was extremely attentive and excellent

Stayed in April 2023

The shower temperature is impossible to adjust. Please look into thermostatic controls for the shower mixer.

The 2000T bed is a very good experience. The view over the ocean and the Knysna heads is amazing. Exceptional wine list. Friendly and family atmosphere.

Stayed in April 2023

nothing

Beautiful property with stunning views. the restaurant was lovely although a little quiet, and the staff were very helpful arranging reservations and taxis in Knysna for us. I hope to stay here again one day!

Stayed in March 2023

The views were breathtaking. The food was fresh and delicious. The staff was so friendly and went an extra mile. It was indeed home away from home.

Stayed in April 2023