Reviews of Heatherdale Guesthouse & Shuttle Services
14 Lily street, Akasia, 0182 Pretoria, South Africa
#176 of 266 B&Bs and Inns in Pretoria
Guests' ChoiceReview score
Based on 143 hotel reviews
Score breakdown
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Cleanliness
8.3
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Comfort
8.2
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Location
8.5
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Facilities
7.9
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Staff
8.7
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Value for money
8.2
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Free WiFi
7.8
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Reviewed: 1 May 2024
Ditshetelo
South Africa2 reviews“Good”Breakfast, no milk for cereal, no tomatoes nor cucumbers just too plain.
The rooms.
Stayed in April 2024
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Reviewed: 23 April 2024
Willemien
Namibia11 reviews“Excellent location for our needs and a comfortable stay with friendly staff.”The mattresses
Good breakfast, friendly staff, Spacious room. Owners' involvement was very good even when they were not there at times.
Stayed in April 2024
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Reviewed: 5 May 2023
Fandesi
South Africa3 reviews“Comfortable”Nothing
The facilities are nice and beautiful. Very comfortable.
Stayed in April 2023
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Reviewed: 28 April 2023
Freeman
South Africa2 reviewsPleasantThere is no milk for coffee in the fridges in the rooms. The paintwork in the bathroom needs attention.
Good location, friendly staff,
Stayed in April 2023
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Reviewed: 7 January 2023
Kholo
South Africa10 reviews“my stay was just fine,Fred and the staff are welcoming as for his wife I wish she could just stay indoors or something s”the braai area looks like an abandoned place it’s feels like you’re at two different places
Fred the owner his a very friendly person warm and welcoming including the staff,as for his wife I wish she doesn’t even come close to guests bcos you can sense her negative energy from far ooh she’s also a racist unfortunately she can’t hide it well
Stayed in December 2022
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Reviewed: 2 January 2023
Mphakwanyane
South Africa1 reviewVery goodTheir transportation is a little expensive than an Uber.
Very friendly staff, quiet place, overall good place.
Stayed in October 2022
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Reviewed: 28 December 2022
Bronwyn
South Africa3 reviews1 helpful voteGoodWe were the only ones booked in so we were told.. Walked in one of the entrances as directed by a little girl on the premises and was met with rudenesss... As apparently it was private area... That type of attitude can spoil a guests whole day and stay.. The bath was not working and it's hard to always use a shower with young kids all the time. The guest wiffi was not operational throughout the stay but the 'other ' seemed to work? Had an emergency with my 2 years old and needed ice on his fingers was told to go buy at the garage down the road. A few hours later went to the social Braai area and there was ice in the drinks... Why would that be...? Certain treatment was questionable.
I loved the spaciousness of it all. The room was lovely for a family with kids. Location was close to where we were going water park 15 min away
Stayed in December 2022
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Reviewed: 23 October 2022
Chrispine
South Africa3 reviews“I stayed comfortably and the staff are very nice.”Internet doesn't really work when there is load shedding. May be they should consider installing solar equipment to offer power when there is load shedding.
The owners and staff are very nice and very helpful. They make your stay very comfortable.
Stayed in September 2022
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Reviewed: 3 October 2022
Janse
South Africa2 reviews2 helpful votes“Mindblowing”Bed worn matress
Nuthing
Stayed in October 2022
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Reviewed: 13 September 2022
Anna
South Africa2 reviewsVery goodEvrything about it But they have to have a backup plan 4 loadshading
The vanue nd food was nyc
Stayed in September 2022
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Reviewed: 5 September 2022
Katlego
South Africa8 reviewsVery goodThe bed was two single beds put together and they kept separating during the night.
The host is friendly
Stayed in September 2022
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Reviewed: 22 August 2022
Mpho
South Africa1 review“My kids cried when I told them we are going back home.”We did not opt for breakfast
Stayed in July 2022
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Reviewed: 19 August 2022
Lavaanie
South Africa1 reviewVery goodI should have booked directly with Heatherdale.
We enjoyed the breakfast although we had to rush of to the university. The owner was extremely friendly and always checked on us. I really liked his hospitality and offered me a quiet place to study. He gave us information on what time we should leave in the morning to avoid traffic. I will recommend this place. The staff must be complimented on their courtesy and helpfulness.
Stayed in August 2022
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Reviewed: 5 August 2022
🎀kay🎀
South Africa5 reviewsVery goodYou could feel that they have joined 2 single beds so it was uncomfortable.
Tina was exceptional, she went out and of her way to make us comfortable and happy
Stayed in July 2022
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Reviewed: 1 August 2022
Pieter
South Africa1 review“All over it was good”Too much lights from outside. Difficult for me too sleep well
Did not have breakfast. I left early for work. Location is good
Stayed in July 2022
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Reviewed: 3 July 2022
Boitumelo
South Africa8 reviews2 helpful votes“Lovely place and very friendly staff”The 2 single beds moved together to make a double bed isn't a good idea because the one bed was soooo uncomfortable. Also, there's people who arrived in the AMs and made a lot of noise. That was very uncomfortable
The room was big and had everything we needed. Tina is a darling. She was very helpful during my check-in and when we had loadshedding
Stayed in July 2022
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Reviewed: 26 June 2022
Ceciel*
South Africa8 reviewsGoodLoadshedding was a bit of a problem - no alternative lights
The bed was very comfortable Nice and quiet
Stayed in June 2022
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Reviewed: 31 May 2022
Shazia
South Africa1 review“short comfortable stay”not much
good location - nearby SMU
Stayed in May 2022
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Reviewed: 30 May 2022
Nqobile
South Africa2 reviewsGoodThe TV wasn't playing
The staff
Stayed in May 2022
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Reviewed: 2 May 2022
Geanneret
South Africa8 reviews1 helpful votePleasantStaff very friendly and helpfull
Stayed in May 2022
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Reviewed: 20 April 2022
Mercy
United Kingdom1 reviewPleasantLiked everything about the guest house, would recommend 👌.
Very clean and friendly staff. Our stay was like home away from home. Clean rooms. Very convenient & close to Monsha mia venue where we had a wedding function to attend.
Stayed in April 2022
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Reviewed: 5 April 2022
Mfundo
South Africa1 review“Good and quiet”None really
Good Service
Stayed in April 2022
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Reviewed: 21 March 2022
Mosito
South Africa2 reviews“Home away from home”The breakfast was not nice, the shower in our room was not in good condition
The place is really a home away from home😊 I like the environment there, the kids really enjoyed it
Stayed in March 2022
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Reviewed: 15 February 2022
Malcolm_leonard
South Africa4 reviewsGoodThe property is under maintenance and not all the facilities were available. The aircon in the room was not working properly, and the tv did not work well while the aircon was running.
The location is good. The staff and owner were very friendly. I asked to be moved to a more private room and l was helped immediately. The bed was comfortable.
Stayed in February 2022
