Skip to main content
  1. Hotel reviews homepage
  2. South Africa hotel reviews
  3. Western Cape hotel reviews
  4. Cape Town hotel reviews
  5. Reviews of Holiday Inn Express Cape Town City Centre, an IHG Hotel

Reviews of Holiday Inn Express Cape Town City Centre, an IHG Hotel 3 stars

101 St George's Mall, Corner of Church Street & St George's, Cape Town CBD, 8000 Cape Town, South Africa

#124 of 205 hotels in Cape Town

Guests' Choice

Review score

Based on 2227 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    8.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 20 May 2024

    8.0
    Good for a short stay of 3-4 days
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The neighborhood looks scary and intimidating after dark

    Centrally located

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were only there overnight so just wanted something basic, clean and comfortable, and that's exactly what we got.

    Stayed in April 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Surrounding area is not really safe at night

    Comfortable bed

    Stayed in May 2024

  • Reviewed: 16 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    They don’t have restaurant on the facilities .

    The breast fast was good

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    My stay was rejuvenating and peaceful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    TV channels were not giving off sound and if radio stations could also be added that would also be appreciated

    Breakfast was scrumptious, location was good and room was superb

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Good, I will be back.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Hard to pick up any bad thing , sorry I don't want to lie

    Breakfast, fresh, your staff very helpful. Reservation/ reception staff are ready to go an extra mile. Room service staff very alert and user friendly.

    Stayed in April 2024

  • Reviewed: 12 May 2024

    8.0
    Comfortable. Great location if you work in the cad. Parking available at a cost
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights

    It is very sad to see how the city centre has deteriorated. There are a lot of beggars and I do not recommend walking alone in the evening. Always harassed by somebody wanting something to eat. The whole area around the castle is now a informal settlement.

    Location is excellent. Walking to clients in the morning. The breakfast is limited but enjoyable. There is parking available. Your car will be parked and returned when required.

    Stayed in April 2024

  • Reviewed: 11 May 2024

    9.0
    Would stay here again. Good place for a short stay, & near the cruise terminal.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Our room was very small, but everything worked. Suitcases had to be on floor or bed; only 1 baggage stand. Power outlet requires adapter for North Am. plugs. Would be better with in-house restaurant for dinner, if not lunch as well.

    Stayed here for 2 nights pre-cruise. The buffet breakfast was the best ever! Lots of choices, including hot & cold foods, fresh fruits, & yummy croissants. They only do breakfast, so had to find other meals at other places. Burger place a few doors to the left from the hotel door closed early; restaurant across the street from hotel front door was good, if a bit pricey. I needed an adapter to charge my various electronics - asked at front desk, & they had plug adapter I could use: it was "charged to my room, & then refunded when it was returned"... & the cost didn't appear on my checking-out bill.

    Stayed in March 2024

  • Reviewed: 9 May 2024

    8.0
    The stay was enjoyable.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    Those flee markets infront of the hotel made it look a bit dodgy from outside.

    It is located in the city center which made it easy to get to various locations.

    Stayed in April 2024

  • Reviewed: 8 May 2024

    8.0
    Good, acessibility of shops and transport, great
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 2 nights

    The hand shower, need rain shower. No pool or at least Hot Tub

    Breakfast

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    It was exceptional i will definitely come back
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing really

    Central location to nearby tourist areas and in the heart if the city

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Excellent, highly recommond
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great location in center, room was organized and clean with nice balcony, nice breakfast and staff was friendly and helpful

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights

    excellent central location, close to tourist areas. easy to find. good varied breakfast

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cant think of anything.

    Options was great and staff was friendly.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Very lovely
    • Business trip
    • Group
    • Standard Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast was excellent. Very hospitable and kind staff.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Memorable 😍
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The breakfasts are great !

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    I had a great time and enjoyed my stay.
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The bed was a bit small and not so comfortable

    The location was good, the hotel was clean & it offered breakfast

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Great, safe location with adequate rooms and fabulous breakfast staff!
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Rooms could be a bit cleaner. Carpets definitely needed good cleaning or replaced. Our bathroom had a leak from ceiling above, likely from toilet overflow so was gross. We put a towel down so staff would notice but not sure anything was done, nothing was mentioned to us do we could only assume it was cleaned well. Must have sprayed for bugs the day we arrived. The spray smell was overwhelming in the hallways and the rooms. Not at all pleasant for first night. Could have warned guests but the odor dissipated by the next night so we survived but very unpleasant odor.

    The breakfast was fine. Maybe a little more variety would help, especially with the eggs. Your staff at breakfast was wonderful, always with a greeting and smile. The room was quiet. Hotel is great central location and walking distance to many places. Felt very safe there. Most all staff were very pleasant but extra kudos to your breakfast greeter and staff. They were just the most pleasant ladies!

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Excellent hotel in the CBD, breakfast, rooms and the staff are great
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    The terrace was not in good shape, seems they are making changes on it

    Breakfast is really good, the staff is helpful and kind

    Stayed in March 2024

  • Reviewed: 23 April 2024

    9.0
    EXCELLENT
    • Business trip
    • Group
    • Twin Room - Non-Smoking
    • Stayed 1 night

    NO DIRECTIONS TO ENTRY TO PREMISES

    STAY. B&B

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Great relaxing stay
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing it was excellent

    Breakfast was great

    Stayed in March 2024

  • Reviewed: 21 April 2024

    7.0
    I enjoyed my stay but the cleaning of my room was below my expectation, attend to this please, 🙏🙏.
    • Leisure trip
    • Group
    • Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Housekeeping, honestly the ladies are not doing much when it comes to cleaning our rooms, we were a group and all of us sharing same thing about cleaning of our rooms, they taking short cuts, the property is okay but the way they cleaning our rooms is not good at all.

    Stayed in March 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    No space to keep clothes and small beds

    Location and excellent breskfsdt

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The room has carpet, not good for me me since I'm suffering from sinuses. Pillos not comfortable it's far soft

    The stuff,very friendly and helpful. They go extra Mile to assist and so very reliable

    Stayed in April 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: