19 Kloof Road, Sea Point, Cape Town, 8060, Sea Point, 8060 Cape Town, South Africa
#27 of 205 hotels in Cape Town
Guests' ChoiceBased on 794 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.4
Facilities
9.4
Staff
9.4
Value for money
9.1
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 May 2024
Olivia
United KingdomI could have been unlucky with my neighbours but it was very noisy at night, I could hear people in the corridor and music.
The breakfast and location were really great and the staff were super friendly. My room was comfy and it was lovely having a sea view.
Stayed in April 2024
Reviewed: 30 April 2024
Tim
GermanyBe aware your face will be photographed for keyless entry with Face ID.
Excellent Breakfast, great terrace with pool and friendly staff. Free and safe Parking
Stayed in April 2024
Reviewed: 27 April 2024
Marta
NetherlandsMissed beach umbrellas at the pool
Loved the location, staff, rooftop pool and the breakfast restaurant
Stayed in March 2024
Reviewed: 25 April 2024
Barida
South AfricaImpeccably Clean & Pet friendly🤩
Stayed in April 2024
Reviewed: 25 April 2024
Asyia
South AfricaI just found your other Home Suite in Cape Town more personable.
The location was great. Good facilities.
Stayed in April 2024
Reviewed: 25 April 2024
Aidan
QatarNothing.
Staff, breakfast, facilities in the room and the hotel.
Stayed in April 2024
Reviewed: 24 April 2024
Mike
South AfricaGreat location. Rooms very modern and clean with a really nice balcony. Breakfast at Sonny & Irene was amazing and sunset drinks at Nines spectacular.
Stayed in April 2024
Reviewed: 23 April 2024
Guendalina
ItalyNoisy both because of the roads and construction works
Very good location, spatious room and nice breakfast.
Stayed in April 2024
Reviewed: 22 April 2024
Katrina
CanadaHotel could provide better instructions for things like parking, laundry or other features/amenities. A booklet or website with the info would prevent guests from constantly having to call the front desk with questions.
Great location, spacious rooms with all the amenities you need for a short or long stay. The multi-use building seemed safe and well designed and had everything we needed for a comfortable home base while exploring the city. Breakfast at Sonny and Irene was our favourite part!
Stayed in April 2024
Reviewed: 19 April 2024
Akilah
Trinidad and TobagoVery convenient and staff very helpful
Amazing location
Stayed in April 2024
Reviewed: 19 April 2024
Nokuthaba
United KingdomNone
Rooms
Stayed in April 2024
Reviewed: 18 April 2024
Cheryl
BelgiumNothing
I love everything the service, parking, design of the room
Stayed in April 2024
Reviewed: 15 April 2024
Voula
South AfricaFace recognition before check in !! Arrived later and tired at the correct parking with car .Offloaded luggage to get lift for chk in at reception . Noways to get into premises ,door extremely unfriendly msgs , NOBODY answering cell phone no sent to my mobile !! How is a Guest,with car , supposed to check in ?? You could be using that TECH SYSTEM ,so much better ,with friendly ,intuitive msgs and also URGENT connection to reception desk !
Stayed in March 2024
Reviewed: 13 April 2024
Nic
South AfricaVery little
Incredible city living experience in a wonderful venue. Make sure you make use of the breakfast option!!! Love it
Stayed in April 2024
Reviewed: 13 April 2024
Daniel
United KingdomLarge clean spacious rooms, good gym and the breakfast place is the best brunch place I've ever been to.
Stayed in April 2024
Reviewed: 11 April 2024
John
United KingdomVery little.
Location, Breakfast in Sonny and Irene, Roof terrace and views. Great facilities for work and gym although we didn't use them. Dinner in the Nines rooftop restaurant in the same building.
Stayed in March 2024
Reviewed: 9 April 2024
Barrie
United StatesLoved my stay! Staff were great. One day, the face recognition didn't work, so that was the only minor snag and quickly fixed. The pool area is quite small, but a good view. Wooden wide uncomfortable chaises... so not really a comfortable rooftop, more like a perch and enjoy the view (very windy). The breakfast provided in the restaurant downstairs is amazing! The staff so friendly, service impeccable. I ate dinner at The Nines one night ($$$ and fancy, view not as fabulous as I expected, but food delish) and at the hotel restaurant one night (delicious and 1/5 of the price of The Nines). The multi-purposes rooms on each floor were an unexpected bonus! The business suites and the yoga suites were perfect.
Stayed in March 2024
Reviewed: 8 April 2024
Andre
South Africaeverything lived up to expectations or more. Coffee pods were not the best
Excellent breakfast , great facilities such as gym, business pod, doggie park. Nice liveable space
Stayed in April 2024
Reviewed: 8 April 2024
Nicole
United KingdomThe view from some rooms is not great and it can be noisy on weekend evenings but in a manageable way.
Truly a home away from home. The handwritten welcome note is such a lovely gesture. The rooms are spacious with good facilities and amenities. The location is excellent with a very short walk to the promenade. I have stayed here twice and will certainly be back.
Stayed in April 2024
Reviewed: 8 April 2024
Celeste
FranceEverything—a dream home away from home. Staff remarkable. Clean. Just perfect.
Stayed in March 2024
Reviewed: 7 April 2024
Louise
IrelandThe pool area on the roof is great with stunning views but the concrete 'sun loungers' could be made a lot more comfortable.
So happy to have found this hotel. It feels very new but yet the staff know what they are doing. The location is excellent in Sea Point so you can walk to the beach and Ubers are readily available to bring you into CBD. The rooms and bathroom are large and comfortable with a large balcony. The cafe restaurant downstairs where breakfast is served is unlike any hotel breakfast I've had in that it is run separately to the hotel but you are allocated 300 rand per room to spend daily which is more than enough to have a delicious (and large) breakfast/brunch with a brilliant offering of juices/coffees etc. There is also a salon on the ground floor where we got our hair done (great value) and a stunning rooftop restaurant/bar where we only had cocktails (fantastic) but which was constantly buzzy and the food looked great. The staff throughout are exceptionally friendly and helpful! I wouldn't hesitate in going back here.
Stayed in March 2024
Reviewed: 7 April 2024
Mirko
ItalyEverything perfect. The huge balcony around our room made the stay lovely.
Stayed in March 2024
Reviewed: 7 April 2024
Keesjohnson
United KingdomSometimes there was the smell of weed in the lobby but this is to be expected as it is legal in private property and the hotel shares its common spaces with private apartments.
The breakfast allowance at the adjoining cafe was substantial. The facilities were great (gym, pool, braai area) and were kept clean.
Stayed in April 2024
Reviewed: 5 April 2024
Nicci
South AfricaNothing !
Everything!!! Location in the best part of Sea Point, best brunch spot below, gym, pet park, best sundowner location…..everything really! And amazing staff
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content