29 Hill St Clarens, 9707 Clarens, South Africa
#1 of 12 hotels in Clarens
Guests' ChoiceBased on 773 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.4
Staff
9.6
Value for money
9.2
Free WiFi
8.7
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End of dialog contentReviewed: 7 September 2023
Adams
Abkhazia, GeorgiaNOTHING
BREAKFAST WAS VERY TASTY
Stayed in September 2023
Reviewed: 7 September 2023
David
South AfricaThe on-site restaurant Limoncello.
Stayed in September 2023
Reviewed: 6 September 2023
Martin
South AfricaNo alternative safe entrance for elderly visitors to reception and rooms with only steps to make use of.
Beautiful rooms, garden and views with friendly and helpful staff.
Stayed in September 2023
Reviewed: 5 September 2023
Olwetu
South AfricaNothing
Everything. Beautiful venue, great staff and exceptional hospitality.
Stayed in September 2023
Reviewed: 4 September 2023
Tumelo
South AfricaNothing
Delicious
Stayed in September 2023
Reviewed: 2 September 2023
Charles
South AfricaA lot of stairs!
Exceptional architecture in exquisite setting. Top notch menu with perfectly prepared and presented food, but what makes this hotel stand out are its staff 👌.
Stayed in August 2023
Reviewed: 31 August 2023
Gerhard
South Africathat toilet don't have enclosed space
big portions ,very tasty
Stayed in August 2023
Reviewed: 27 August 2023
Eksteen
South AfricaFriendly staff and the help
Stayed in August 2023
Reviewed: 25 August 2023
Nyenyane
LesothoNot applicable on my side
I enjoyed a delicious breakfast and the location was fantastic.
Stayed in August 2023
Reviewed: 25 August 2023
Mark
South AfricaGreat view
Stayed in August 2023
Reviewed: 23 August 2023
Tebogo
South AfricaI loved everything
The hospitality, the food and the views.
Stayed in August 2023
Reviewed: 20 August 2023
Shihlomule
South AfricaToo many stairs, not ideal for older people & those with mobility problems
Peaceful, comfortable & great food,
Stayed in August 2023
Reviewed: 19 August 2023
Steyn
South AfricaThe water pressure was absolutely poor and does not support the water saving initiative of the area.
The style, parking the rooms and the view over Clarens
Stayed in August 2023
Reviewed: 17 August 2023
Tumi
South AfricaCheck out times and breakfast times are too early. The restaurant is also very small
The location and the view
Stayed in August 2023
Reviewed: 14 August 2023
Louis
South AfricaBeds were a bit Hard
It was all round awesome experience, thanks
Stayed in August 2023
Reviewed: 8 August 2023
G-73
United KingdomNothing.
Excellent, safe location. Secure parking. Il Castello is a genuinely unusual hotel: a Tuscan castle sitting in the middle of the South African mountains. The room was spacious with two balconies. The bed was very comfortable. Attentive staff. Great food.
Stayed in July 2023
Reviewed: 31 July 2023
Anil
South AfricaThe hotel location is just out of town which meant we could not walk to town for shopping and dinner. Very little covered parking so our car had to be exposed to sand and wind
The breakfast menu was varied and the food quality and service very good. The hospitality of all personnel was very good. Our room had a great fireplace and a large balcony overlooking the mountains
Stayed in July 2023
Reviewed: 29 July 2023
Louise
South AfricaEverything. Loved it as much as our first visit.
Stayed in July 2023
Reviewed: 27 July 2023
Silondiwe
South AfricaIt was a cold weekend, but they made sure that when we got there, the rooms were warm and cozy.😉 the champagne, the chocolate biscuits, everything was just great. It was actually my second time there. I went there 1st with my friends and I just had to bring my partner this time around and he loved it. I would definitely recommend this place to rekindle the love, value for money. Absolutely amazing
Stayed in July 2023
Reviewed: 20 July 2023
Spinazze
South Africaour dinner was not great, Curry was very mediocre and my ribs were not up to scratch
Breakfast was very good
Stayed in July 2023
Reviewed: 17 July 2023
Ansie
South AfricaIt was superb!!
Everything
Stayed in July 2023
Reviewed: 14 July 2023
Nape
South AfricaNothing much
The staff were just great.
Stayed in July 2023
Reviewed: 13 July 2023
Robert
South AfricaOn arrival we found that the Booking we made via Booking.com was not the room we selected, however the management at Il Castello sorted it out the following day and moved us to the room we expected, the staff, food and overall stay was fantastic we would definitely return and recommend Il Castello to anyone.
Stayed in July 2023
Reviewed: 11 July 2023
Herman
AustraliaNothing
Everything, it was friendly, cosy in cold weather. Staff were very helpful.
Stayed in July 2023
Reviewed: 7 July 2023
Thato
South AfricaThere was no door separating the bathroom with the room so the room couldn't get warm and what happens in the bathroom should just stay there, you know
The staff was very friendly. Upon my arrival they helped me blow up my ballons for my birthday. The waiters and chef were the very best, they made sure that I had all I needed whenever I did.
Stayed in July 2023
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