18 NEW ENGLAND ROAD, 3201 Pietermaritzburg, South Africa
#28 of 65 B&Bs and Inns in Pietermaritzburg
Guests' ChoiceBased on 544 B&B reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.8
Facilities
7.9
Staff
8.6
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 27 April 2024
Pretty
South AfricaRoom don't have microwave and bathroom Mat
Staff, clean, bed is comfortable
Stayed in April 2024
Reviewed: 12 April 2024
Phush
South AfricaNothing
The staff was very friendly and welcoming. The breakfast was scrumptious.
Stayed in April 2024
Reviewed: 10 April 2024
Nokwanda
South AfricaThe bed was uncomfortable.
The staff, waiting up for me when I could not check in on time.
Stayed in April 2024
Reviewed: 10 April 2024
Ayanda
South AfricaThe bed linen and towels were a bit worn out and stained. The bathtub stopper was not working, my daughter had to use the showerhead which was okay. There were disconnected side lamps inside the room, and the plug point was a bit far to reach. It would be nice to arrive to a room with the side lamps already connected, then turn the lamp switch on/off as you wish. The ironing board was broken.
I loved the pool area, it was the highlight of our stay and is one of the reasons why we want to return for the September school holidays. The staff were friendly and very polite. The family room was very spacious. The breakfast variety was good. During breakfast one of the ladies sang happy birthday to my daughter and gave her a chocolate which was a great gesture, thank you.
Stayed in April 2024
Reviewed: 2 April 2024
Wilken
South AfricaThe other guests had a huge party that lasted up until 4:30 am the following morning. When asked to keep it down they were not removed. Unacceptable
The breakfast was nice. Rooms were clean
Stayed in April 2024
Reviewed: 29 March 2024
Sinenhlanhla
South AfricaProblem with the shower.
The place good, staff friendly. Breakfast good and nice
Stayed in March 2024
Reviewed: 26 March 2024
Thembelihle
South AfricaBreakfast was limited
Clean property
Stayed in March 2024
Reviewed: 26 March 2024
Nqobile
South AfricaNothing
We liked everything about the to be honest. Our stay was amazing. The staff was very friendly and accommodative. The facilities were superb. I highly recommend the Inn by Ilawu
Stayed in March 2024
Reviewed: 25 March 2024
Devrani
South AfricaNothing to complain about
Great location and value for money
Stayed in March 2024
Reviewed: 24 March 2024
Phumlani
South AfricaWas charged for two units of which is family house only to find one room and no discount given..that's is booking.com issue with the owner of the unit
Place is quiet and beautiful...and stuff is very helpful
Stayed in March 2024
Reviewed: 23 March 2024
Pakose
South AfricaThe check out time on Booking.com does not align to the check out time at the facility. We had to pay extra because we thought check out was at 12pm as per Booking.com
Clean and quite
Stayed in February 2024
Reviewed: 17 March 2024
Snow98
South AfricaNothing
The place was quiet and clean. Breakfast was good.
Stayed in March 2024
Reviewed: 11 March 2024
Zanele
South AfricaHad my breakfast with at 9am so there were no glasses, side plate at breakfast - had to ask for it but it was quickly brought to me. They also need to clean the tables soon as other guests have finished and left.
Everything was on point. Friendly ladies at reception. Easy to find (location) Very safe area. Peaceful and quiet. Very lovely and clean pool. I really enjoyed the breakfast. Forgot my jumpsuit by the pool, 2 days later I called them and it was in the lost and found items.
Stayed in March 2024
Reviewed: 1 March 2024
Masuku
South AfricaNothing
Peace6
Stayed in March 2024
Reviewed: 8 February 2024
Yolanda
South AfricaShower tap was not working,no safe,curtains were broken and bust
On the main road and easy to get to
Stayed in February 2024
Reviewed: 4 February 2024
Loate
South AfricaAll was good.
The communication and welcome at the Guest House.
Stayed in February 2024
Reviewed: 24 January 2024
Yonela
South AfricaThe fact that there was no hair dryer in the bedrooms and even in the guest house, incase you were from the swimming pool or washing your hair, hairdryer is a must in a guest house. Overall we were good with everything.
The pool area, deco is on point and peaceful. Good lighting and a great area to work outside or taking breakfast. The place is close to many amenities like restaurants, gas station, supermarket yet in a quiet and secluded area.
Stayed in January 2024
Reviewed: 30 November 2023
Cele
South AfricaAir conditioner needs to be serviced
The staff was excellent they served with a smile. They are friendly and welcoming The food was aslo great
Stayed in November 2023
Reviewed: 30 November 2023
Pertunia
South AfricaShower does not have enough space either than that everything was perfect
Breakfast was superb i enjoyed it wishing the guest house could have had dinner i enjoyed breakfast
Stayed in November 2023
Reviewed: 14 November 2023
Quinton
South AfricaTheir bed was nt comfortable at room7 so please they must get new bed
The staff was friendly
Stayed in November 2023
Reviewed: 13 November 2023
Thandeka
South AfricaThe place was cosy and clean, staff friendly.
Stayed in November 2023
Reviewed: 10 November 2023
Khalipha
South AfricaNothing
The hospitality from the ladies from the time you check in to checkout. They go above in beyond to me you feel at home and comfortable… Nokwanda, Amanda and the two other ladies I forgot their names; but they said they are doing in-services training, they are such warm and welcoming people. The breakfast was my highlight, very nice.
Stayed in November 2023
Reviewed: 10 November 2023
Mbalenhle
South AfricaThe place was beautiful i loved it and the breakfast was amazing, location was easy to find..
Stayed in October 2023
Reviewed: 9 November 2023
Ayanda
South AfricaThe aircon in our room was not working and the room was way too small for two people
Breakfast was good, had a nice and fresh meal each morning
Stayed in November 2023
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