75 douglas street Tzaneen, 0850 Tzaneen, South Africa
Based on 124 hotel reviews
8.1Cleanliness
8.7
Comfort
8.5
Location
9.0
Facilities
8.5
Staff
9.0
Value for money
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 March 2024
Anita
South AfricaCoffee making facilities in the room, but no water or milk. Also, no hairdryer.
Stayed with my daughter to be near the hospital. Didn't eat any meals there, but the restaurant & menu looks lovely. Staff were friendly, room was clean & very comfortable. Maintenance issues were sorted out on the day reported. Was a little apprehensive when comparing prices in the area, but would stay again if needed.
Stayed in March 2024
Reviewed: 1 February 2024
Tracy
South AfricaSee above
Location was good. The price could've been lower given the facility is not necessarily new, the furniture could be upgraded a bit but overall was good.
Stayed in January 2024
Reviewed: 27 December 2023
Lindie
South AfricaNothing
It's very clean and the staff are super friendly and helpful.
Stayed in December 2023
Reviewed: 22 December 2023
Hall
South AfricaNeeds a swimmingpool
It was neat and clean
Stayed in December 2023
Reviewed: 29 November 2023
Arda
South AfricaFood at restaurant was awful. I had breakfast and the omelet was swimming in grease, there was no juice or fruit and yoghurt looked yuckie
Perfect t location next to hospital
Stayed in November 2023
Reviewed: 5 October 2023
Tshiovhe
South Africaeverything was fine
The place was quiet and clean, the staff was friendly and understanding when we arrive late.
Stayed in September 2023
Reviewed: 25 September 2023
Zane
South AfricaNo comments
Staff very friendly
Stayed in September 2023
Reviewed: 29 June 2023
Tamaryn
South AfricaNothing
Friendly staff, very helpful in emergency
Stayed in April 2023
Reviewed: 29 May 2023
Karabo
South Africakitchen was closed over that weekend
clean; safe; quiet
Stayed in April 2023
Reviewed: 6 May 2023
Theophilus
South AfricaNo microwave oven in the room....a bit disappointing when you have to warm food......and no DStv channels......they must upgrade to smart TVs so that customers can log onto their own DStv accounts....but hey...take away nothing from that place...it is 👍
The express service...spot on ..in a few minutes...I was in my room....clean...quiet environment....everything in its place ...Wow..
Stayed in May 2023
Reviewed: 18 January 2023
Nkele
South AfricaClean rooms ,food the staff was excellent
Stayed in January 2023
Reviewed: 8 October 2022
Mabundza
South AfricaThe fact that the room does not come with an iron, i had to go to reception and fill in a form, i mean its 2022, rooms come with an iron
its next to the mall and service stations
Stayed in September 2022
Reviewed: 30 July 2022
Govert
South AfricaHaving only 10% of my eyesight, food should be served on a white plate.
The location was perfect, right next to the mediclinic where I had an eye operation. Although standard check-in is 14h00 my wife could check in much earlier. Dinner and breakfast was excellent.
Stayed in July 2022
Reviewed: 5 May 2022
Gladys
South AfricaI like the rooms and cleanliness. Comfortable beds and polite staff members. We arrived late but they welcomed us .
Stayed in May 2022
Reviewed: 2 May 2022
Maropeng
South Africacozy, clean and beautiful
Stayed in May 2022
Reviewed: 7 March 2022
Shweta
South AfricaIt was a bit noisy in the night when we were trying to sleep. We couldn't open the windows so there wasn't much ventilation.
The rooms were neat and clean. The staff was very friendly and accomodating.
Stayed in February 2022
Reviewed: 26 December 2021
Hazel
South AfricaI think the tv channels should be upgraded.
i liked the cleanliness of the room and how organized it was.
Stayed in December 2021
Reviewed: 18 December 2021
Tebogo
South AfricaNO COMPLAINTS, EXPECTATIONS MET.
I mainly went to the accommodation to sleep. My programme was heavy loaded until 10h00pm outside of the lodge
Stayed in November 2021
Reviewed: 6 October 2021
Jaffvz
South AfricaNo complaints on our side.
A little gem with very helpful and efficient service. Excellent value for money. Will definitely stay there again. Couldn't have asked for better.
Stayed in September 2021
Reviewed: 29 September 2021
Mothoka
South AfricaGood
Stayed in September 2021
Reviewed: 26 September 2021
Mbali
South AfricaThe curtains are a bit disturbing
Breakfast was amazing!
Stayed in September 2021
Reviewed: 19 July 2021
Kagiso
South AfricaThe struggle at the reception to retrieve my bookings.com booking i made. I had to cancel on my booking.com and pay them directly
Location and cleaniness. It was next to the hospital, perfect as i needed to be close to my son as he is admitted
Stayed in July 2021
Reviewed: 8 July 2021
Tsholo
South AfricaIt was an awesome stay
Stayed in July 2021
Reviewed: 6 April 2024
Walter
South AfricaGood
Good
Stayed in April 2024
Reviewed: 22 March 2024
Ngwako
South AfricaNo gouwns for sleeping and sleepers
Clean and reasonable accessories like a mini coffee station,bath amenities TV was very clear pictures
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content