They serve the same breakfast every day. The kitchen staff need training. There's no lift.You only use stairs.

The place was clean. The staff was friendly, and one guy assisted us with our luggage. We complained about the noise from the street they moved us to a quiet room. The hotel is close to the mall and restaurants. I enjoyed staying there.

Stayed in May 2024

Perhaps the occasional rug because the tiled room felt a little hard and cool sometimes but this only a minor point. 5 nights stay and only one tiny cockroach is fine by me. Overall I have nothing bad to say about this hotel.

The hotel is in a great location a few minutes walk from Rosebank Mall. I stayed in room 108 which is very spacious for a lone traveller made larger with the inclusion of a large balcony. I have to give mention of the breakfasts which are served in the Rosebud restaurant next door to the hotel. There is a great choice of items on offer whether you want a hot or cold meal. The chef does some marvellous egg dishes and all the staff are very welcoming. The room felt very safe with someone always on reception whenever I passed.

Stayed in April 2024

Cleanliness

The place is safe and secured

Stayed in April 2024

Beautiful facility, real value for money in the heart fof Rosebank. Kitchen staff need customer training, halfway through my meal I was asked to go get a voucher from reception to continue eating lol. Next time you go the voucher and let the customer enjoy their meal was jy advice

Stayed in April 2024

There is no I didn’t like about the place

The receptionist was friendly

Stayed in April 2024

No soap

Space and lighting

Stayed in April 2024

I had a room on the busy street that made me wake up a bit earlier. But otherwise all was great.

The food is great

Stayed in April 2024

The most uncomfortable bed I have ever slept in. I had to take the foam seats off the double sofa to put on the bed to try and make it more comfortable. An absolute nightmare of a bed

Location Size of room Good breakfast

Stayed in April 2024

When load shedding happens there is no backup generator

The property is wide.. in a convient location

Stayed in March 2024

Struggled to switch between shower or bath tap but the security assisted me nonetheless.

Facilities in the room, spacious, roomy, has Aircon etc.

Stayed in April 2024

Cleaners need to stop cleaning the foyer steps during busy time because they are rude if people step while its wet or they must mop small space and dry it. Restaurant must try and alternate the hot foods for breakfast chicken livers,baked beans and pepper combo must be alternated because they taste as if they are reheated.

Stayed in March 2024

The tv only plays YouTube no other channels…. No power back up system…. The breakfast needs to improve especial the hot foods everyday chicken livers, backed beans and peppers with onions. The muesli with yoghurt is terrible because the yoghurt becomes runny rather let it be served separately. Ricoffy needs to be changed….. nobody enjoys ricoffy its terrible. Jacobs sticks would cost more or less. On the last day the chicken livers were burnt but still served.

The receptionist were all friendly…

Stayed in March 2024

No generator during load shedding

Very Clean, they gave us a big King size bed even when we altered our reservation last minute. The breakfast was outstanding for my family.

Stayed in March 2024

It wasn’t fresh

Not nice

Stayed in March 2024

Water and bath tabs weren't clean

Stayed in March 2024

The apartment wasn’t cleaned properly. Found that only where you can see was cleaned off. The couch was not comfortable at all. The fact that you have to get a ticket for breakfast, that you’re limited too as well was just not it. Breakfast served was too limited especially for them calling it a buffet. The bath/shower situation is one that I’ll never get used to because of slip and fall incidents.

The staff was absolutely amazing.

Stayed in March 2024

my ac didn't work, but i didn't bother to ask the staff about it so idk nothing backed up rooms during the load sheddings and the floor felt a little more dirty then it should be

breakfast was really good, and i happened to book it at night because the place stayed nearby was just unbelievably disgusting beds were also really nice, and it felt pretty safe inside in general its an ok place ro stay, nothing spectacular (maybe the breakfast) but not too bad either i stayed in the cheapest room available (it was pretty big) the staff also gave me an adapter for my chargers and helped with paper priting it was comparatively quiet

Stayed in March 2024

Perfect location, near restaurants and mall

Stayed in February 2024

I liked everything

The location is super!

Stayed in March 2024

The breakfast isnt the best, they could do better. they need to work on their breakfast. The property only has a generator for common areas during loadshedding which is a bad experience for guests who do not want to linger around the common area.

The neighborhood is great. The rooms are clean, staff is kind. walking distance to the mall and nearby restaurants

Stayed in March 2024

The hotel has not invested in a generator and the area has frequent load shedding. Load shedding does not seem to be ending soon, so having a generator would be a massive value add to the place.

Stayed in February 2024

I didn't like the part where they wanted to take a picture of my bank card . I didn't like lifting my languages up the stairs. The iron also. Its a struggle to get.and once you get it you're pressurized to finish cause someone else wants it too.

I like the fact that it is located in a very safe area. Quite peaceful and most of all very close to the mall.

Stayed in February 2024

Difficult accessing parking

Quietness

Stayed in March 2024

No backup during lowshedding

Wifi and breakfast inclusion

Stayed in February 2024