The room was quite dusty and there were ants in our room. The small container with the coffees and teas was very dirty. The toilet did not flush properly. TV had no remote. Power kept tripping.Yes you pay a very low premium for it, but can be clean at least

We arrived late and the lady who received us, was very friendly and helpful

Stayed in September 2022

Food was shocking, linnen was stained and dirty.

Literally nothing, except for the staff.

Stayed in August 2022

Secure parking. Very friendly staff. Very accommodating staff.

Stayed in August 2022

Lack of maintenance, facilities etc

Could be a jewel - needs serious upgrade and to rise to its potential

Stayed in June 2022

Friendly staff, great location, could enter the property anytime as needed

Stayed in June 2022

Part of the evening there was not water and no electricity. They do not have generators for back-up, we had to use candles. Place not very clean and struggled to book out the next morning. Not well maintained. TV's not working.

Good location

Stayed in April 2022

the first room they gave us. the airconditioner did not work and we were frozen by 5 pm the whole room, bathroom and kitchennette was so cold that we thought we were in the north pole

when we went for dinner we mentioned that the room was so cold. they then upgraded up to another room, which was perfect

Stayed in May 2022

Nothing poor service

Stayed in April 2022

On the main road so noisy Just needs a little upgrade

Convenient

Stayed in March 2022

Bedding was dirty Towels were dirty Floor was dirty Room was dusty A lot of drunken people outside Aircon did not work

Unfortunately should have paid attention to the other reviews. Not much was liked, and it turned out to be one of the worst experiences through booking.com

Stayed in January 2022

The wifi didnt work

Great location and they were able to accommodate us when we requested to change to another room. Great service and clean facilities.

Stayed in December 2021

They unfortunately had no power or water. Not even to flush your loo with.

Friendly, spacious family room.

Stayed in December 2021

Corkscrew staircase on the one side was not nice to use. The restaurant waa very slow with the orders even though the place was not packed.

Room had a fridge which is very important for travellers like me. Bar and restaurant added to the convenience of staying there. Nice dresser table available in the family rooms.

Stayed in January 2022

No Wi-Fi in the rooms. The Aircon didn't cool down the room so maintenance had to come fix it. Although I ran a tab at the bar on my room number, they knocked on my door later that night to settle the bill. Most of the time it was a struggle to find someone at reception - you had to call a cell number to get hold of them. If you're from PTA or JHB on your way to the Garden Route, drive another hour to Graaff-Reinet, it'll be worth your while.

Quaint little hotel. The bar had ice cold beer...on special. The beds were very comfortable. Nice pool area to chill, take a quick dip and have a cold one.

Stayed in December 2021

Bath was dirty and grimy couldn't use it , stove in room was in a shocking condition even though I didn't use it

Location was good and staff were good and aircon which is needed did work

Stayed in January 2022

The few friendly staff are doing everything with a smile making everyone comfortable. They need an extra hand or two!!

Friendly Staff Clean an comfortable Very comfy beds! Awesome stay, we will visit them again for sure!

Stayed in January 2022

The electricity failed around 6.30 pm and, even though it was not the fault of the hotel or staff, there was no offer of compensation or rebate from the staff. I sleep with a CPAP machine and there was no electrical socket close to the bed and I had to put a makeshift mattress together from couch and chair cushions. A most uncomfortable night. Power was only restored at around 7.00 am the next morning. I was able to run a bath the next morning but certain taps ran dry and the water in the toilet cistern did not refill!!

The food was most enjoyable but not overpriced. No lift in the building meant we had to carry our luggage upstairs.

Stayed in January 2022

Nothing

Comfy rooms

Stayed in January 2022

I booked a family room with a seating area,the room we were given had a single chair against the wall no seating area and not size advertised either, definitely not as per picture when booked, with regards to bathroom only a half used roll of toilet paper provided and a bar of soap the towels were old and frayed with stains on, the pool area my children did not want to use the pool the tables had used glasses on them empty plastic bottles on the floor, next morning whilst going to reception to check out had first look around inn, very off putting empty glasses left on tables in lounge seating area, this was the reason we checked out before 7 that morning

Stayed in December 2021

There was no water or power and the staff were very unfriendly

Couldn’t have breakfast

Stayed in December 2021

It's a poor town and the street is full of homeless kids begging, fighting, shouting. It's just sad to see all the time. Not the hotels fault but obviously it's all my kids could think about. These small girls and boys (5 years old and up) outside crying and cold and hungry. The hotel was fantastic a few decades ago. But now the decor, furniture etc are still the originals. Probably even the linen. It doesn't have any old world charm. It just looks old and tired. It was fine for a single night stop over on our way to Cape town but I wouldn't stop there again.

There were two rooms. One was a lounge and the other was the bedroom with two double beds. The is a restaurant downstairs. We had a beer and pizza.

Stayed in December 2021

The toilet didn’t flush, the floors are creaky and awful the whole place was just awful

There was no breakfast served as the hotel didn’t not have any electricity the entire time we were there. This was the worst experience… the hotel is nothing short of awful

Stayed in December 2021

Nothing

Everything

Stayed in December 2021

No electricity. No water.

Stayed in December 2021

At 7 pm the electricity went out (not their fault however- whole town went dark due to a major storm), no water in our room, no-one at reception to assist. Also no flash lights or candles or hot water for coffee. After posting the original review, the owner contacted me and we agreed on a partial refund. I am happy with his integrity and willingness to resolve the issue, a rare trade these days.

Beautiful old building, with nice atmosphere on arrival. Hotel has a wrap around stoep on the second floor which give a good vantage point to view the town and surrounds.

Stayed in December 2021