R712 Clarens , Golden Gate Road, 9707 Clarens, South Africa
#7 of 12 hotels in Clarens
Guests' ChoiceBased on 1366 hotel reviews
8.5Cleanliness
9.0
Comfort
8.8
Location
9.2
Facilities
8.7
Staff
8.7
Value for money
8.5
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End of dialog contentReviewed: 14 November 2023
Johann
South AfricaNothing
Views
Stayed in November 2023
Reviewed: 13 November 2023
Lionel
South AfricaThe dam was not clean as expected so we didn’t do the boat paddling activity
Very clean and the activities
Stayed in November 2023
Reviewed: 12 November 2023
Tracy
South AfricaNothing
So clean and well kept. Friendly staff. Lovely restaurant. Enjoyed
Stayed in November 2023
Reviewed: 9 November 2023
Themba
South AfricaThe convenience shop is too expensive
The environment and surroundings
Stayed in November 2023
Reviewed: 9 November 2023
Dr
Lesothothe parking is too small for big vehicles, it is okay for sedan type but not user-friendly for USV
I enjoyed the warm pool mostly and the quite place Kiara is, especially for someone who needs to rest like I did. The restaurant food was excellent
Stayed in October 2023
Reviewed: 7 November 2023
Tshepiso
South AfricaI didn’t like that they literally gave 2 of everything - spoons, plates etc
The massive shower The bed and it’s pillows The set up and decor of the room Electric blanket was a nice surprise
Stayed in November 2023
Reviewed: 31 October 2023
Lisa
South AfricaThe gated area around the restaurant.
Location stunning
Stayed in October 2023
Reviewed: 24 October 2023
Lebogang
South AfricaI can’t even think of anything to fault them on
I love the view, rooms are nice and clean, there’s daily cleaning and the facilities are cool too.
Stayed in August 2023
Reviewed: 23 October 2023
Leruo
South AfricaIf you stay at the Villa on the ground floor, the adjoined villa has wooden floors, so you can hear people walking around in the upstairs rooms.
Property is very family friendly with game room, outdoor activities and indoor heated pool. It also has an onsite restaurant and convenience store. Gym and laundry facilities also available. The villas have staff to assist with cleaning rooms and braai area in a daily basis.
Stayed in October 2023
Reviewed: 17 October 2023
Relebogile
South Africaif we were given more info about bringing our own food and the staff should be trained to help guests about the restaurant menu, things like, most loved meal or ordered meal etc, they seem not to care/not shown any interest when we ask and told us to read the menu, most guest we come from far and very tired to read those small letters on the menu. We did not have any ingredients to make coffee in the morning, please make sure that the staff refills them for guests
we enjoyed our walks by the dam, around the property, didn't use the pool because of weather but it looked warm enough
Stayed in October 2023
Reviewed: 14 October 2023
Niklas
GermanyGood activities in the camp (Minigolf, swimming, bush painting walk, etc.) and friendly wild animals on site.
Stayed in September 2023
Reviewed: 13 October 2023
Khakanya
South AfricaThey charged me for late check out that was unfair
Everything
Stayed in September 2023
Reviewed: 8 October 2023
Mogatusi
South AfricaThe bath tub plug was not working and we had to use a shower most of the time. The shower itself did not keep water temperature consistently hot throughout. The temperature kept on changing every now and then.
In a nut shell, all was exceptional 👌. The superior villa no 46B was very clean and close to everything. In terms of hospitality, I cannot fault you on anything unfortunately.
Stayed in October 2023
Reviewed: 8 October 2023
Niel
South AfricaThe rooms are very clean, neat and modern. The kitchen had all the basic utensils needed. Everything is well thought of. Beautiful area with lots of big trees and mountains around the lodge.
Stayed in September 2023
Reviewed: 8 October 2023
Ebrahim
South AfricaNot much
Everything
Stayed in October 2023
Reviewed: 5 October 2023
Saschke
South AfricaAmazing facilities. Resort has lots of activities for the whole family.
Stayed in October 2023
Reviewed: 3 October 2023
Marie
South AfricaIt was nice
Nice
Stayed in September 2023
Reviewed: 1 October 2023
Lusani
South AfricaNothing
A family friendly environment, a place I could rest and kids could play safely.
Stayed in September 2023
Reviewed: 29 September 2023
Andile
South AfricaAirconditioning would make it exceptional place for holiday.
The breakfast was great and the location tops
Stayed in September 2023
Reviewed: 28 September 2023
Charles
South AfricaThey carpet needs a bit of cleaning in the main bedroom at 22C
It is a great place to take your family
Stayed in September 2023
Reviewed: 27 September 2023
Wikus
South AfricaBought an all-inclusive pass to have access to activities at facility (tennis, putt-putt etc), but when we wanted to play putt-putt we still had to buy balls and shop informed us that they only accept R5 coins to get golf balls and not cards Also shop tenant leaves frequently during shop hours and then shop will be locked and unavailable for usage
Picturesque scenery in Maluti mountains, spacious units, clean and well maintained. Children enjoyed multiple amenities available especially covered, heated swimming pool
Stayed in September 2023
Reviewed: 25 September 2023
Mosidi
South AfricaThe receptionist were terrible. They didn't welcome us well. When we arrived they assumed that we were there to view the place. We were made to wait for almost 45min for the people to showus the place. Only to find out when the people arrived that we are the guest to check in. They must learn to listen before making any assumptions/conclusions
The lodge is situated in a right place with easy access to the main road. Beautiful place and kids friendly although I did not bring kids along. Value for money.
Stayed in September 2023
Reviewed: 17 September 2023
Amanda
South AfricaThe grounds the surroundings. Hiking trails
Stayed in September 2023
Reviewed: 12 September 2023
Van
South AfricaNothing
Accommodation was lovely
Stayed in June 2023
Reviewed: 11 September 2023
Zama
South AfricaNothing
The room was very nice, just close to the generator so a bit loud during load shedding. All the facilities wer great, the staff at the restaurant was amazing and attended to all that we needed, the heated pool is a winner, enjoyed gorge swing, jumping pillow and pedal boat.
Stayed in September 2023
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