Nothing

Excellant facilities and staff. Food was fantastic.Staff excellant service.

Stayed in April 2024

Nothing

The space, cleanliness

Stayed in February 2024

We got an upgrade (from tent to family suite) The suit was beautiful and luxurious and the resulting price-performance ratio was amazing. The staff was super friendly and accommodating and they even cooked something for us in the evening from the food we had brought with us, as there was no kitchen in the room. A thousand thanks for a great stay!

Stayed in February 2024

Shower water pressure was low

Everything.. it's a fantastic place

Stayed in September 2023

We were only people in the lodge (no other guests) - so was a bit strange. Price is probably a bit prohibitive for a lot of people.

Fantastic and very friendly and helpful staff. Very nice spacious rooms and bathrooms with everything that one needs. The breakfast and dinner menu and quality of the food was fantastic and the service also excellent. Very good facilities and beautiful sundowner deck on a hill.

Stayed in July 2023

The scenery, the decor, the attention to detail. Staff exceptionally friendly. Food was AMAZING!

Stayed in May 2023

Breakfast and all the meals were devine. The staff in particular are always friendly, helpful and goes more than the extra mile. We will definitely visit Kilima again.

Stayed in February 2023

Not too great for self-catering and we didn't have a kettle to make our own tea/coffee in the morning.

Great views, got to see animals while taking a swim which was just exquisite. Andries was a good caretaker.

Stayed in January 2023

Food price and there are no shops nearby

Staff and accomodation

Stayed in January 2023

Everything was perfect but they need to review their food menu.i think the resort need to invest more on big five.the game drive was too quiet cause we only saw the general animals

Breakfast was great,but I would love them to add different food on the menu

Stayed in December 2022

I loved everything.

I loved everything about the place. We were there for Christmas (which also happens to be my birthday), and everyone made sure we had the best time. We were upgraded to the King Suite due to a mini mix up when we arrived, so that was really amazing. The staff is very kind and very helpful. Everyone ensured that our stay was a 10/10 experience. Loved it! Would definitely go back.

Stayed in December 2022

I liked everything about the place

Everything about this place is just amazing I really enjoyed my stay and valued my money

Stayed in December 2022

The limited items available on the menu. Out of 8 starters only 3 were available. Even the Dinner and Dessert items that were listed on the menu were not all available. The part I disliked the most was the limited time given to have breakfast 7-9am, lunch I think was 12-2pm and dinner 6-9pm. For a 5 star establishment this is absolutely ridiculous. When you are meant to be resting and enjoying your holiday, you have to stress about getting to the restaurant before the kitchen closes. We actually had very limited meals there and rather chose to drive out and eat elsewhere where we didn't have to eat between certain timelines.

The Venue and Location was beautiful. Andries and the Assistant GM made our stay a memorable and pleasurable one. The food was of a good quality. Our Anniversary night dinner was beautifully put together and we had a great time.

Stayed in December 2022

No kettle in the room

Staff extremely friendly

Stayed in November 2022

nothing

met the owners, great people. good food. great ethics yes all good

Stayed in October 2022

the food

the facilities

Stayed in September 2022

The food was outstanding. Meals in the garden was presented so well. outstanding service.

Stayed in September 2022

I enjoyed my birthday getaway,Everythingwas superb from the customer service to the rooms everything was just amazing the rooms were spacious and neat everything was amazing maan,the food was amazing I'm definitely coming back for my December holidays,this is really a 5 star hotel

Stayed in September 2022

There was nothing that I did not like

Staff was exceptional! Excellent Spa treatment by beautiful ladies.

Stayed in August 2022

unfortunately they were renovating the pools and it was a bit noisy.

The rooms were clean and comfortable.

Stayed in August 2022

It's perfect for what it is.

Everything was great. I travelled solo to reset and I wasn't disappointed. The spa treatment was wonderful and the environment is tranquil and refreshing. Amazing staff. Just a heads up; the road is a bit rocky & bumpy especially after the railway pass. My Etios handled it well but I had to navigate very slowly.

Stayed in August 2022

staff was amazing ! chef Edward is so excellent!!!

Stayed in May 2022

Nothing

The cleanliness and fresh air so relaxing.Chris was the best 👌

Stayed in June 2022

Both our main dishes (steak and fish) were a bit overdone.

The lodge is really beautiful, as is the interior. The staff are extremely friendly, Andries a star !!

Stayed in June 2022