Nothing! It was perfect.

The location is unbelievable, overlooking the Sabie River with a great view of Hippos everyday. Our Safari Guide Mishack went over and above to make sure we saw The Big 5 and his knowledge and ability was second to none. JJ and Thomas were great hosts for our breakfast, lunch and dinner. There was nothing they couldn't do for you.

Stayed in November 2023

My parents and I had no internet in our rooms for two days and a half days of a four day stay. Staff were very apologetic but when your paying £750 a night (per cabin) this isn’t acceptable. Was not aware cocktails were not included in “all inclusive,” feels very cheap when you’re paying such a large amount to stay anyway.

Views were outstanding and staff were very friendly and professional, food was excellent. Lawrence our game driver was outstanding and really made the trip.

Stayed in November 2023

Service was great and hotel was very unique

Stayed in November 2023

If you are not travelling solo, mind that there is no separation between the bathroom and the room. If you are a light sleeper, mind that the carriage rooms are not soundproof and they bounce a little - it's a train on a bridge, after all :)

The views, game drives and staff were impeccable. I couldn't recommend enough.

Stayed in November 2023

Lodge staff although very friendly, in general ,did not engage in conversation with guests beyond standard greetings. Not a complaint, more perhaps a suggestion for additional training?

Fabulous, unique location. Views superb Beautiful decor in the train carriages, with great beds, showers and a bath. Good menu choices for breakfast and lunch. Informative safari drive guide

Stayed in October 2023

N/a

Everything was exceptional,thank you for making us feel so welcome. Thanks to our ranger, Lawrence and waiters Happy & Angel,you were amazing. We will definitely return to this amazing place, so proud to be South African

Stayed in October 2023

Everything! It was spectacular from the people, the room, the amenities, the service!

Stayed in November 2023

It was perfect

Perfect location, beautiful rooms and wonderful people ❤️

Stayed in October 2023

Stunning location

Stayed in October 2023

Was all good/eceptional

room, staff, location. A truley exceptional location and concept

Stayed in October 2023

Nothing not to like😁

We liked everything. From the time we were picked up at the airport.

Stayed in October 2023

Oh the pool area was amazing everything the food dinner in the bush wow I'm definitely coming back

Stayed in October 2023

I liked everything

Everything. Value for money . Friendly stuff, good food, game drive was superb.

Stayed in September 2023

• My partner and I both got massages and they were not great. Would not recommended getting massages there.

• Beautiful hotel • Great game drives with knowledgable guides who went over and above to ensure that we had a great experience (special thanks to Lawrence!) • Comfortable beds • Good variety of food for meals, and most dishes were delicious • Safe and secure parking for our car • Service was generally quite good We stayed in the Sunset Suite (ie: not on the train), and it was such a hidden gem. We got the view of the train, rather than being on the train, and had our own private patio and pool (though it was shared with monkeys, baboons, and other wildlife at times, which is just part and parcel of being in a national park). A pricey stay, but worth it for special occasions.

Stayed in October 2023

Both were very good.

Stayed in October 2023

Perfect location, we loved every detail in this boutique hotel. Definitely we are coming back!

Stayed in August 2023

Absolutely nothing.

The staff were attentive and very well trained. The food was exceptional and the rooms were very well cleaned and layout was fantastic.

Stayed in October 2023

Loved everything!!

Simply everything it’s beyond any place we have ever been to. It’s stunning and the staff are amazing!!!

Stayed in October 2023

The stuff are very friendly

Stayed in October 2023

There is nothing that we did not like 😊

The location is truly unique, and the accommodation inside a converted train is 5 star luxury, it really is one of a kind, and the quality of service was outstanding, my wife and I had the most wonderful stay at Shalati, in fact I would say that we loved every minute of it. 🙏🙏

Stayed in October 2023

If you are looking for an intimate safari experience, this is unfortunately not it. But the setting, location, accommodation and delicious food makes up for that.

Kruger Shelati is an experience unlike anything we have ever experienced. The location and setting is amazing. The bridge rooms are so beautifully decorated and it has everything you need. We loved the decor pieces by local South African artists.

Stayed in October 2023

Walking to restaurant,

Service, food

Stayed in September 2023

The welcome and continued attention from the staff was on point without being intrusive

Stayed in October 2023

Nothing at all

Amazing … lived up to expectations Staff fabulous and food v v good

Stayed in September 2023

The slippers was to small for my husband.

Food are excellent, staff are wonderful. I cried when I had to say good bye.

Stayed in September 2023