Service food and friendly staff

Stayed in May 2024

Rooms were great. location was great.

Stayed in April 2024

I had to wait a bit longer for my check in!Even though I was there after 2pm!

The view and location

Stayed in April 2024

So windy the balcony doors (2 sets) 3 floors up on the corner room felt like they were going to smash!!

Big hotel so lots of facilities. Gorgeous vista over the harbour and beautiful sunsets. They do daily deals at the restaurant too, about £5 for a lovely meal.

Stayed in April 2024

the gym is a must! Keep it up. The swimming pool was always clean. The night special menus was value for money.

Stayed in March 2024

Everything was good...

It was private and enjoyable..

Stayed in March 2024

TV faulty and couldn't use as channel selection on TV not working. Gym bicycle and stepper machines out of order.

Stayed in April 2024

Shower tiles slippery

Location

Stayed in April 2024

- Great location - Modern Interior - Beach, supermarkets, restaurants in close proximity - The staff are super friendly This is my second time staying at Krystal Beach Hotel. I will add this hotel for future stays when I return for trips to Strand.

Stayed in April 2024

Nothing

Everything. It was clean, spacious and excellent location. Staff was so helpful and they handled everyone with the same kindness and care. Nothing was too much for them. Your staff is a grest credit to your establishment

Stayed in April 2024

THE ROOM HAS 0 ENTERTAINMENT NO SOUND. NO SHOWMAX, NETFLIX JUST SATTELITE CHANNELS ABOUT 16 OF THEM. NO SMART TV TO ATLEAST YOUTUBE EVEN. ALSO NOT HAVING A MICROWAVE IN THE APARTMENT WAS A BIG INCONVINIENCE FOR ME I MUST SAY.

THE APARTMENT IS BREATHTAKING, ESPECIALLY THE BATHROOM TUB. ITS OVERALL VERY CIMFORTABLE. THE VIEW WHEN YOU STEP OUT THE BACK SLIDING DOOR IF YOU ON THE FIRST FLOOR IS AMAZING AS WELL. RESTUARANT DOES NOT HAVE MUCH FOOD OPTIONS BUT ITS VERY INTIMATE AND COSY, GREAT STAFF AS WELL FROM RECEPTION TO RESTAURANT STUFF.

Stayed in April 2024

Nothing

Liked everything

Stayed in April 2024

The service at ooh laa laa

Everything

Stayed in March 2024

-

Krystal Beach Hotel is a haven for a tired soul. You are treated like royalty and everything is so comfortable. The breakfast is exceptional and scrumptious.

Stayed in April 2024

The service of our Check-in was very poor bcz we had to wait more than 2hours even my partner had to go and ask for the manager thy now gave us room.

Neat,cool, enjoyable

Stayed in April 2024

The front entrance of the hotel could do with some repairs as its looks VERY dated with missing panels in the glass and very weathered. There are 2 sinks in the bathroom. The newer of the 2 is great, but the old one is VERY old with mold and dirt in the seals. Could definitely use some re-grouting/silicone'ing.

The room was lovely. The decor could be a bit warmer/friendlier, but that also might be personal preference. The breakfast was lovely and plentiful, and the view was great. We asked for a sea view, and we got that with the sea being just a parking lot away from our balcony.

Stayed in April 2024

Waited an hour at restaurant for food

Stayed in March 2024

*The beds are way too small. *The tiles in the shower are a death trap when wet - they are very slippery and a health risk. (law suit waiting to happen) *Had supper & breakfast in big restaurant - never salt & pepper cellars on all tables (had to get up and look for myself) and the service for the Saturday night birthday meal was super slow - waited an hour for 3 meals. As a suggestion relook your menu variety. Breakfast variety was spectacular but pastries were not asfresh as they should be.

Ash at reception was very switched on, friendly, helpful and displayed utmost professionalism whilst getting the check-ins done as quick as was possible.

Stayed in March 2024

To be honest no complaints.

Check in was easy. The room was spotlessly clean with a good view across the bay. We stayed for dinner and breakfast. Meals were excellent and service was very good.

Stayed in March 2024

Staff Location Room design

Clean rooms Hotel View Breakfast

Stayed in March 2024

The coffee stations always had queues and the machines had to be reloaded time and again causing long lines. We asked for ice in the room and no one came. Install ice machines so that we can get them ourselves.

The breakfast was good and there were many choices.

Stayed in January 2024

The breakfast and the cleanliness

Stayed in April 2024

There was absolutely nothing we disliked or were unhappy about.

Everything was so stylish!

Stayed in March 2024

Very windy location!

Stayed for two nights and could have stayed longer. Wonderful location with harbour and sea views. The room was very big and comfortable. The only thing that would have made it better would have been some sun loungers and an umbrella on the balcony! I did not eat in the restaurant so can't comment on the food. Restaurants within walking distance.

Stayed in March 2024