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Reviews of La Mercy Beach Hotel 3 stars

230 South Beach Road La Mercy, 4405 La Mercy, South Africa

#15 of 18 hotels in La Mercy

Guests' Choice

Review score

Based on 228 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.5

  • Location

    8.3

  • Facilities

    6.8

  • Staff

    8.5

  • Value for money

    7.3

  • Free WiFi

    5.3

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Showing 1 – 25

  • Reviewed: 4 April 2024

    7.0
    It was okay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    They only serve Indian food

    Right at the beach

    Stayed in March 2024

  • Reviewed: 2 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The carpeting in rooms and corridors need attention, look and smell bad, need to either apply intensive shampoo or replace.

    Incredible view! Checked in late evening and night staff were absolutely great. Loved the bathroom, spotless, well lit.

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    The room was okay, the view was breathtaking but the accommodation would do with a bit of revamping
    • Leisure trip
    • Couple
    • Small Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower, it would splash water all over the floor they don’t allow alcoholic and food yet their food is more of Indian food.

    The beach view

    Stayed in December 2023

  • Reviewed: 3 January 2024

    7.0
    The stay at LA Mercy Beach Hotel was awesome.
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I liked everything

    Breakfast was excellent, location was convenient, not very far from the airport and shopping mall.

    Stayed in December 2023

  • Reviewed: 3 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bedroom window latch was broken so it didn't seal closed. The wifi connection was very poor. The cappuccinos were very expensive.

    The reception was very helpful. It looks like the bathrooms have had a revamp and they were extremely clean. The view was stunning. The rooms were immaculate and had coffee and tea facilities. All lights and aircon worked. The pool was spotless. The hotel was quiet eventhough I believe it was fully booked. The restaurant and bar although simple, looked clean and revamped. They served cappuccinos from the bar...from a coffee maker ( not these terrible self serve machines)

    Stayed in January 2024

  • Reviewed: 2 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very empty.

    Friendly night staff

    Stayed in December 2023

  • Reviewed: 18 December 2023

    8.0
    Excellent, friendly staff. Well done to all. Cynthia met us we arrived and a youngster from PMB.
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 1 night

    The bridge on the beach in front of the hotel. The walkway to the beach if that could be fixed. Even a wooden ladder so we can climb up and down will work.

    Suited our need. Room was good, just that the hot water seemed to take very long to reach us. But everything well was excellent. Staff super friendly.

    Stayed in December 2023

  • Reviewed: 9 November 2023

    8.0
    Definitely worth the stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    All the staff (including security) was so kind, friendly and helpful.. The view was breathtaking and the premises has everything and more that a person could need or want.

    Stayed in November 2023

  • Reviewed: 26 October 2023

    8.0
    Pleasant. I'm coming back 🙂
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The beach had a lot of litter and the stairway was broken. I know that this might not be the responsibility of the hotel bit but getting the municipality to clean up will be helpful. The Lagoon facility also has a lot of potential but it needs to be worked on.

    Breakfast was lovely. The staff were very friendly

    Stayed in October 2023

  • Reviewed: 13 September 2023

    8.0
    My stay was exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Everything was absolutely perfect

    Stayed in September 2023

  • Reviewed: 12 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The old film on the bedroom windows needs to be removed.

    It is evident that upgrades are taking place new cupboards,tv, shower etc. Convenient location to the Kind Shaka Airport. Great view of the beach and ocean. Breakfast was very good. Will definetly use this hotel again.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner exclusively emits cold air, which is inconvenient during winter when warm air is desired. Additionally, there are no hairdryers available in the bathroom .

    The breakfast was okay

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    It was great experience
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Hotel didn't have wifi

    breakfast - amazing room - beautiful just the best is uncomfortable Beach - it was ok

    Stayed in July 2023

  • Reviewed: 15 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Plug in small wash basin not sealing, shower stall leaking.

    The service, friendliness of staff.

    Stayed in May 2023

  • Reviewed: 12 May 2023

    7.0
    We enjoyed it a lott.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The window could not open so it was very stuffy.

    The view from the room was awesome. The room great.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Small Twin Room
    • Stayed 5 nights

    The breakfast was terrible. Room - Beds and cussing's not so comfy. Bathroom railing broken. Beach was not accessible; stairs were broken to get to beach.

    The staff was very friendly and helpfull.

    Stayed in May 2023

  • Reviewed: 21 April 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Bit disappointed no Wi-Fi in rooms, only at reception. if the hotel plans to cater for business travellers they will need to take care of this.

    Room was great, perfect service from staff.

    Stayed in April 2023

  • Reviewed: 2 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The WiFi not working in our rooms. Only able to use the WiFi in the lobby or restaurant. Not allowed to bring outside food to the hotel but buy there only.

    Everything was okay. I enjoyed my stay.

    Stayed in January 2023

  • Reviewed: 12 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No beach access from the hotel as the bridge has been damaged due to the flood.

    The staff is absolutely amazing. The rooms were clean.

    Stayed in December 2022

  • Reviewed: 29 December 2022

    6.0
    Was not happy
    • Leisure trip
    • Couple
    • Small Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The Aircon was not working. There was no WiFi but when I booked it said that there was WiFi. Don't mislead the people.

    The hotel staff was very helpful. The food was very nice.

    Stayed in December 2022

  • Reviewed: 22 October 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The price I was charged for a room to stay for a few hours, it Was not the same for two different nights(Saturday night and Monday night) it went from R850 to R1000.🙆🏽‍♀️

    The breakfast was wonderful in my opinion. The location was just perfect as it was right in front of the beach.🌊🥺🥰

    Stayed in October 2022

  • Reviewed: 14 October 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    However we experienced issues with hot water.For us to have water we were suppose to call first.Additionalkyvit did not feel right that the minute you drive in there is a place where they selling alcohol

    I really loved the place and we enjoyed our stay with my family .

    Stayed in October 2022

  • Reviewed: 29 September 2022

    8.0
    Value for money with a few improvements needed.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights

    The facilities can do with an upgrade and a few improvements should be considered...like some still water placed in the room, etc. The carpets should be replaced as it has a moldy odor which is unbearable. The pillows is a bit uncomfortable to sleep on.

    Thank you to the amazing Staff! Absolutely delightful, friendly and extremely helpful. The breakfast and seafood platter we had, was delicious...well done to the chef! The location was ideal for us and the security was good on the premises! The rooms are clean and the bed is comfortable. A special shout out to the Managers, Reception Staff, Chef and Housekeeping ladies! I will definitely recommend the hotel as it is value for money.

    Stayed in September 2022

  • Reviewed: 26 September 2022

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit more comfortable bed and better pillows Clean bedroom windows

    Close to the beach The sea view from our room Staff was helpful and very friendly

    Stayed in September 2022

Showing 1 – 25

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