21 Klipspringer Street, 1200 Nelspruit, South Africa
#11 of 28 hotels in Nelspruit
Guests' ChoiceBased on 667 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.5
Staff
8.9
Value for money
8.3
Free WiFi
7.9
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End of dialog contentReviewed: 9 August 2021
Shamiela
South AfricaBeautifully located. The rooms were comfortable. Nastajia went out of her way to return my phone charger to me that I had left in my room.
Stayed in May 2021
Reviewed: 8 August 2021
Samuel
South AfricaStreaks of water on the walls. Could hear the people in the room next door.
Bangers were a little dry. But the eggs were perfectly done. Beautiful finishes to the hotel. The chocolate on the bed was a nice touch. Room service made up my room nicely.
Stayed in August 2021
Reviewed: 19 July 2021
Martin
South AfricaWi-fi password provided didnt work. Not too much of a problem as I didnt really need wi-fi.
Room and breakfast was awesome. Supper also great.
Stayed in July 2021
Reviewed: 18 July 2021
Khoabane
South AfricaWIFI Connectivity
All was well but the was no WIFI
Stayed in July 2021
Reviewed: 27 June 2021
Retabile
South AfricaNot enough heating for the heated pool. Short-staffed.
The entire environment is so peaceful and romantic. Sound proofing:-) Very helpful front-desk staff.
Stayed in June 2021
Reviewed: 26 June 2021
Margarida
PortugalThe shower didn't drain; AC didn't work. For those Who get up early the breakfast is too late. There was no lamps near the bed, so we only had the one from the ceiling.
The breakfast was very good. The staff was very nice and helpful.
Stayed in June 2021
Reviewed: 19 June 2021
Moopelwa
South AfricaNothing
Peace and comfort
Stayed in June 2021
Reviewed: 16 June 2021
Mazwi
South AfricaThey did want us to smoke hubbly outside but people where smoking their cigarette unlimited, and they didn’t want us play some soft music on our small speaker meanwhile the dstv only got one channel playing and on warm swimming pool we were told Saturday some people booked it . Please update your property policy so that guest come can be fully aware what to do and not to do
It was clean and Nice . And service was good and guys were friendly until management tell them to stop us from smoking hubbly.
Stayed in May 2021
Reviewed: 8 June 2021
Linda
South AfricaThe staff always seemed too occupied The deco I asked for was not as great as I thought it would be Our room net was quite dirty
I liked the room and the building as a whole.
Stayed in June 2021
Reviewed: 2 June 2024
Patricia
South AfricaNone
The staff was very friendly and welcoming, the food was also out of this world. The hospitality 100%
Stayed in June 2024
Reviewed: 2 June 2024
Hadebe
South AfricaWe are glad of the warm welcome by the Security officer at the gate , to reception. We have a delicious dinner 😋 , served by a smiling gentleman. Also the breakfast was 👌.... Comfortable beds 💃💃.
Stayed in June 2024
Reviewed: 2 June 2024
Nondumiso
South AfricaNo carports for cars
1.The friendly stuff , excellent service and clean rooms 2.A very warm welcoming environment
Stayed in May 2024
Reviewed: 27 May 2024
Jack
South AfricaThe rooms are too close to the bar and service entrance for staff. Drunk people make noise until late hours and staff walks past your room making noise early hours of the morning. The rooms needs sound proofing and security needs to control noise level. 2 nights of restless sleeps will ruin a hotel no matter how amazing the hotel is.
The staff was exceptional and friendly.
Stayed in May 2024
Reviewed: 27 May 2024
Nkwinika
South AfricaBreakfast was amazing and the location is like you are not in Nelspruit
Stayed in May 2024
Reviewed: 24 May 2024
Danie
South AfricaDinner was supposed to be included, yet added to the bill and not refunded. Charged twice for an airport shuttle, but once refunded. Dinner was steak, which was very tough. Staff very friendly though
Stayed in May 2024
Reviewed: 23 May 2024
Nthame
South AfricaYou have to use a key and not key card to access your room, as a woman travelling alone this was a huge concern for me in terms of the safety. The room door was a struggle to open as it needed extra strength. There were batteries exposed on the lock pad (not sure what they were for). The room carpet had an overwhelming stuffy smell as I walked in. The wall of the rooms are really thin, I can hear the conversations of the guests sleeping in the next room. I was disappointed in the fact that there was no WIFI connection in the rooms, the only area that had active WIFI connection was the restaurant.
The bed was comfortable and big enough. The breakfast was okay, as it had a few options to choose from. The location is great and tranquil
Stayed in May 2024
Reviewed: 18 May 2024
Palesa
South AfricaEverything! Its secluded, the esthetic, room, friendly staff and the breakfast exceeded my expectations! La Villa Vita is as you see it in the pics, I highly recommend it. I'll be back.😊
Stayed in May 2024
Reviewed: 17 May 2024
Amoure
South AfricaStunning place, booked for one of our staff members, she's in love with the place her new favorite place in Nelspruit
Stayed in May 2024
Reviewed: 15 May 2024
Alta
South AfricaRoom no 4- We were 3 adults. The sofa bed is definitely not suitable to sleep on. Not even for a child. It is so old that your lower back lay flat on the ground and feet in the air. We 3 adults had had to share the bed. Bed springs pushed through the bed - extremely uncomfortable. Linen (pillow cases) were torn.
Staff were friendly.
Stayed in May 2024
Reviewed: 10 May 2024
Eve
South AfricaIn my booking I requested the breakfast and dinner option, when I arrived and inquired about this, the receptionist said he would get back to me which he didn't. I went back a second time just before dinner and he still didn't have an answer for me so I just paid for my meal. The rooms are very close together, I could hear the person next to me chatting on the phone, using the bathroom etc.. The small white chocolate left for me was very old and there was spider webs behind my door.
The view.
Stayed in May 2024
Reviewed: 9 May 2024
Simango
South AfricaNothing
The aesthetic was honestly amazing, the place was beautiful
Stayed in May 2024
Reviewed: 6 May 2024
Claudio
MozambiqueThe bar closing early. The breakfast is good but can be better. More fruits, fresh juice and more variety.
The architecture of the building reminds me about Italian cities. The vegetation in the middle of the town is impressive and a fairytale.
Stayed in May 2024
Reviewed: 4 May 2024
Kuhlula
South AfricaA bit untidy here and there
It's value for money
Stayed in May 2024
Reviewed: 29 April 2024
Len
South AfricaRoom 14 Noise every morning from 01H00 from guests having a party outside their rooms
Location Neat
Stayed in April 2024
Reviewed: 29 April 2024
Chriswell
South Africanothing everything met my expectation
hospitality was good
Stayed in April 2024
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