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Reviews of Laguna la Crete 66

Selvy street 5 Laguna la Crete, 4285 Uvongo Beach, South Africa

#51 of 60 hotels in Uvongo Beach

Guests' Choice

Review score

Based on 41 apartment reviews

6.7

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.7

  • Location

    8.7

  • Facilities

    7.3

  • Staff

    6.6

  • Value for money

    7.6

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Showing 1 – 25

  • Reviewed: 5 October 2023

    6.0
    We enjoyed our stay. The place is comfortable and well located.
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights

    The host was initially very rude and unfriendly to me when I contacted her for the keys. After engaging a bit more, she came aorund and we were in good terms afterwards. Even though I came after 14h00, the room was not clean and was smelly and stuffy. We were able to accomodate the situation, by going to do some shopping while the lady started cleaning.

    The location was perfect. The Security guards are very pleasant and helpful. They go their way to ensure that as a guest you are well treated and taken care of. The staff in general was very friendly.

    Stayed in October 2023

  • Reviewed: 16 July 2023

    6.0
    It was a great stay indeed, except that load shedding was spoiling our stay
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Allocation for load shedding especially candles were not there, towels not provided

    Stayed in July 2023

  • Reviewed: 9 May 2023

    6.0
    The property is very clean and the security is very friendly
    • Leisure trip
    • Group
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    The place is very clean

    It's was a self-catering

    Stayed in May 2023

  • Reviewed: 11 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 4 nights
    • Submitted via mobile

    Doors didn't lock properly. Dust and cobwebs on the ceiling. There was no information on Booking.com regarding the breakage deposit that had to be paid 24 hours prior to arrival No torches or emergency light provided for loadshedding.

    Location Good view Price Comfortable

    Stayed in January 2023

  • Reviewed: 13 December 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Linen and unavailability of dish cloths$

    Security and location

    Stayed in November 2022

  • Reviewed: 10 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 7 nights

    There was still a lot of dust in the unit from the renovations to the bathrooms, but this can be sorted with a good cleaning of the unit. The unit does not have any towels, bring your own (bath and beach towels).

    Both the bathrooms are newly renovated and well laid out. Bedding was clean and fresh. On site security personnel is friendly and patrols done regularly.

    Stayed in October 2022

  • Reviewed: 15 August 2022

    8.0
    Lovely place, Lovely location, Our happy place
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights

    The gas braai did not work well, despite there being sufficient gas. Think it needs a service as I had to eventually cook the chicken pieces in the over, The gas braai did not get hot enough. Might be a good idea to alert people before they check in that KITCHEN DRYING TOWELS are not provided, to avoid runing around at night to try and buy some.

    The location of this unti is very close to the beach and good sea views. Has adequet facilities and and meets all advertised offerrings. Small suggestion is to open the unit to air before guests arrive to get rid of the musty smell and make sure towels and sufficient toilet paper is in the unit.

    Stayed in August 2022

  • Reviewed: 28 February 2022

    8.0
    Great Place
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    Great place, very comfortable

    Stayed in February 2022

  • Reviewed: 29 November 2021

    7.0
    Everything was excellent
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    They must get a new TV because it not coming on sometimes

    The place is beautiful and sea view

    Stayed in November 2021

  • Reviewed: 11 November 2021

    6.0
    Fair
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights

    The pool is lovely but very small for an entire complex

    The beach

    Stayed in November 2021

  • Reviewed: 28 June 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 2 nights

    Shower tiny, bed was hard, no view from within the unit, no decoder and tv did not work,

    Stayed in June 2021

  • Reviewed: 12 April 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Very bad service and communication staff letting agency very arrogant

    Stayed in April 2024

  • Reviewed: 13 February 2024

    1.0
    Because of the host most upsetting and awful
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    The Host. Booking. com sent us a confirmation and pin to get in So I didn’t worry any further. I was traveling for a family funeral I didn’t need any problems just a place to sleep On arrival at 17h30 the security advised the office was closed. I gave the pin as requested I phoned the number on the email who was Hettie Du Plooy and got screamed at because I asked how I gain access. I was advised I didn’t confirm my booking! Booking.com confirmed my booking, that was the last correspondence I received. I was screamed at as I had not paidthe breakage deposit. I never received any details of how to pay. The guard assisted us with requested pin. he then escorted us to the unit where a lady had opened and gave us the keys. The key box was broken which I pointed out! advised/screamed by Hettie that I was sent 3 emails of which I did not receive or I would have complied. The following day I was accused of breaking into the unit. Further had to pay the breakage deposit. Which I duly did as an instant payment and sent proof of payment. I requested on 9/2/24 where to leave the keys on departure. And I was told where I found them. I relayed the story but had no reply On Sunday 10/2/24 9 30 am I sent a message advising I left the keys at security. I got a very rude message back, screaming at me again I can’t leave at security. I immediately reminded that I had asked the previous day with no response and asked what I must do I didn’t receive a response. Hettie kept saying she didn’t know we were arriving. But when I questioned who she sent the 3 emails to, she said through Booking.com So she must of known of the booking and payment was made! So I have no idea what happened here but however, I adhered to my commitments. I request that you look into this. Above all else, I am disgusted in the way I was spoken to and treated. I will never entertain this place again because of the host and never recommend. I await my depi

    The view

    Stayed in February 2024

  • Reviewed: 10 January 2024

    1.0
    Very disappointed
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 3 nights

    The beds linen & pillows had a bad ordure & smelled , even the lounge couch had smell. There are no carpets or mats on the floor even in bathrooms no towel or even a kitchen cloth ( even through the site says towel provided). Beds not comfortable , never used the dishes & kitchen as its not even in good condition no washing liquid. Only one positive is the shower was good.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    Smell

    Good location

    Stayed in December 2023

  • Reviewed: 20 November 2023

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    The agent

    The beach

    Stayed in November 2023

  • Reviewed: 20 January 2023

    1.0
    It was unpleasant bcz when we reach there all the way from pietermaritzburg no 1even try t assist us
    • Leisure trip
    • Group
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    We ended up on the road because we couldn't find the key yet we paid everything in full the lady we tried t fone she was so rude and swearing us bcz we want our money back bcz we never used yr apartments it got so bad we went Police Station for them t come and assist us so they told us t open a case against the property owner vcz we want our money back bcz we slept on the road

    None

    Stayed in January 2023

  • Reviewed: 26 November 2022

    10
    A great breakaway….
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    Easy access to the beach

    Stayed in November 2022

  • Reviewed: 28 October 2022

    4.0
    Trip was spoiled by the agents behavior
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like how the agent spoke to us. She doesn't respect people and her attitude resulted to us hating everything the place.

    The place is beautiful and comfortable, has a very beautiful sea view

    Stayed in October 2022

  • Reviewed: 6 August 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    Kitchen

    Location

    Stayed in June 2022

  • Reviewed: 3 May 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    The shower is extremely small. People who are heavier in weight and claustrophobic will have a hard time taking a shower.

    The place itself is safe and good. Security checks done. Lovely lawns and views.

    Stayed in May 2022

  • Reviewed: 13 January 2022

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Apartment - Ground Floor
    • Stayed 4 nights
    • Submitted via mobile

    Beach was closed. The unit wasn't very clean we found popcorn on the couches, curtains are very dirty, magets under the dustbin.

    Nice view.

    Stayed in January 2022

  • Reviewed: 25 October 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    No DSTV Television reception was very poor. We we not able to watch tv Shower very small Bath tub was not clean.

    Location and view fantastic Unit spacious

    Stayed in October 2021

  • Reviewed: 17 October 2021

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Service was poor. No communication from the manager. No key codes given for check in. Apartment was extremely stuffy, smell lasted the entire weekend. Not for those whom are asthmatic or suffer with sinusitis. Bathrooms were dirty. No keys given for the gate access to the beach even after contacting the manger. Previously booked and on the day of check in, I was told that apartment was booked by someone else.

    Stayed in October 2021

Showing 1 – 25

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