Sani Pass Road, 3257 Underberg, South Africa
#14 of 38 Holiday rentals in Underberg
Guests' ChoiceBased on 202 apartment reviews
8.5Cleanliness
9.2
Comfort
9.0
Location
9.0
Facilities
8.7
Staff
8.9
Value for money
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 April 2024
Sthabiso
South AfricaNothing
The room was looking great and very clean. The environment, trails and support from Pinkie was Great.
Stayed in April 2024
Reviewed: 6 April 2024
Naidoo
South AfricaSink in the deluxe kitchen was leaking
Animals, hikes,peace and tranquility
Stayed in April 2024
Reviewed: 27 March 2024
Robert
South AfricaAmazing venue and very friendly staff.
Stayed in March 2024
Reviewed: 23 March 2024
Nos
South AfricaGas geyser kept malfunctioning, cold showers
great location, attended a wedding 1km away, great views, peaceful.
Stayed in February 2024
Reviewed: 19 February 2024
Craig
South AfricaI didn't like that I had to leave to go home. Would have loved to stay longer.
Everything! Comfort, safety, facilities, close enough to shops about 15min drive, beautiful scenery! Epic!
Stayed in February 2024
Reviewed: 12 February 2024
Marylyn
South AfricaThe road to the property is terrible Parking is muddy when it rains No Wifi & no Cellphone reception ( what do you do in an emergency?)
Very clean & peaceful setting
Stayed in February 2024
Reviewed: 13 January 2024
Peter
South AfricaNo adverse comments at all
Everything was fantastic
Stayed in January 2024
Reviewed: 11 January 2024
Noreen
South AfricaThere was no stove and the microwave was very small. The canoeing/boating advertised was nonexistent and the boats all had holes in them.
Location was convenient for Sani Pass hikes and the unit was really nice and modern. More spacious than what I was expecting which was great and we liked that each bedroom had it's own bathroom. The staff and accommodation were fantastic and highly recommended.
Stayed in January 2024
Reviewed: 6 January 2024
Slindile
South AfricaNothing ,we loved everything.
Pinky was very helpful ,she made our stay more comfortable .She is a gem .
Stayed in January 2024
Reviewed: 4 January 2024
James
South AfricaNothing to say here
Beautiful location and setting
Stayed in January 2024
Reviewed: 4 January 2024
Julia
South AfricaNo coffee machine in rooms as listed rather ricoffee sachets were provided No view from room
The rooms - large, clean and very comfortable The lake and rivers nearby Staff were so helpful and friendly A few small walks around the property All the animals!
Stayed in December 2023
Reviewed: 3 January 2024
Nongqayi
South AfricaThe flies but we got used to them 🫣,
Tranquility of the place and your friendly staff 👌👏👏👏
Stayed in January 2024
Reviewed: 2 January 2024
Pretorius
South AfricaBeautiful quiet. Staff Pinkie is so friendly and helpful.
Stayed in January 2024
Reviewed: 29 December 2023
Zah-mah
South AfricaPoor or no network coverage
Everything from location to room facilities were perfect. It was indeed a short stay we never got to have a tour around the entire place, will definetly come back
Stayed in December 2023
Reviewed: 28 December 2023
Genevieve
South AfricaA few more kitchen utensils wouldn’t hurt like a spatula. And possibly bigger bath towels. Otherwise we had everything we needed.
Clean, well furnished, comfortable. We had to stay in doors because of rainy weather and we enjoyed the room. No wifi and TV so just spent time relaxing and switching off.
Stayed in December 2023
Reviewed: 25 December 2023
Esethu
South AfricaWe absolutely could not fault the place. It was wonderful.
Oh! We absolutely loved our stay ❤️ Definitely worth a revisit. Creative decor, for example, the adorable kitchenette and bathroom sinks. We loved that they have a bidet with good water pressure. The shower was satisfyingly good and hot with great water pressure. Llamas and horses were a great add to the wonderful views. Rooms are fully equipped with absolutely everything one can need and want. A good number of activities as well.
Stayed in December 2023
Reviewed: 24 December 2023
Happy
South AfricaNothing really, everything was perfect
The rooms were so beautiful and clean, They smelled so nice and they were big
Stayed in December 2023
Reviewed: 20 December 2023
Andrew
South AfricaMy car did not have enough ground clearance to get over the very rough track on the property. Had to leave it outside. Staff gladly brought us in and out with a 4x4. Thanks Elliot!
The location with its views were simply awesome. Staff very helpful
Stayed in December 2023
Reviewed: 16 December 2023
Mariné
South AfricaThe front parts of the property was not private enough, too close to neighbours
The animals were a bonus - the great luxury of heated matress and quality bedding.
Stayed in December 2023
Reviewed: 30 November 2023
Sandy
South AfricaKitchen sink requires a little improvement. Thx
Stayed in November 2023
Reviewed: 27 November 2023
Johannes
South AfricaDid not have breakfast
Stayed in November 2023
Reviewed: 14 November 2023
Karyn
South AfricaWe didnt see anybody other than the security guard the whole time and would have liked to have known what the wifi code was as there is no reception.
Beautiful location - pity we didnt have more time to spend as we were busy over the whole weekend. I loved the way that the apartment had been furnished, very modern. Great that there was still power despite a blackout. Even the ostriches came to visit!
Stayed in November 2023
Reviewed: 12 November 2023
Claire
South AfricaThe unit is quiet small so it's best suited to someone who is not going to be in the unit all day.
Pinkie was wonderful checking us in. The location was great, room had everything we needed. Nice bed, shower, and pretty view.
Stayed in November 2023
Reviewed: 12 November 2023
Dianne
South AfricaIt might has been a good idea so supply candles or a back up light during load-shedding. Also some matches so we could light the gas plate.
The room was clean and well equipped with everything we needed.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content