15 - 25 South Ridge Road, Musgrave, 4001 Durban, South Africa
#133 of 185 B&Bs and Inns in Durban
Guests' ChoiceBased on 269 hotel reviews
7.4Cleanliness
7.4
Comfort
7.6
Location
7.9
Facilities
7.3
Staff
8.6
Value for money
7.7
Free WiFi
5.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 March 2024
Tanda
South AfricaNothing really, we did not have any issues. In actual fact our stay felt very short.
Rooms are big and spacious, and breakfast was on time and on point. The cleaning was such a surprise it was not expected. Overall, my experience was good, I'd book again when visiting Durban.
Stayed in March 2024
Reviewed: 23 March 2024
Morifi
South AfricaFood
Perfect place to stay near the ocean
Stayed in February 2024
Reviewed: 4 January 2024
Eugenia
South AfricaParking space is too small If they can change mats or completely remove them
Theiir Courtesy
Stayed in January 2024
Reviewed: 28 December 2023
Sibusiso
South AfricaIn the morning the water was cold
The stuff was friendly and it is a peaceful place
Stayed in December 2023
Reviewed: 15 December 2023
Mzomba
South AfricaShortage equipment
Freedom, privacy and staff were friendly
Stayed in December 2023
Reviewed: 8 December 2023
Sarah
South AfricaMy TV remote didn't seem to be working as I tried ro get TV on a few times that night . I know had I called rhe kind manager would have assisted me. It was just very late when I arrived so I didn't. So this not a complaint. Just what happened.
As a vegetarian there was a limited choice of cooked options But the beans that were on offer were so very delicious And the range of cereals and to have with fruit and yogurt were great.
Stayed in December 2023
Reviewed: 12 October 2023
Madlopha
South AfricaI did not like the position of the TV its way to up high in the wardrobe. you should try and find some other place to hook it. Also but very important. You need to improve your breakfast. Breakfast is very important. Add the basics found in an English Breakfast. We must has as much choices as we like. Do not limit us.
I liked the rooms. Clean and intimate. The swimming pool.
Stayed in October 2023
Reviewed: 10 October 2023
Hilton
South AfricaCups was not properly clean
Breakfast was very nice
Stayed in October 2023
Reviewed: 5 October 2023
Sylvia
South AfricaThe place was welcoming but there was coffee with no cups in the room and no spoons to make my coffee and Tissue but all was good
Stayed in October 2023
Reviewed: 28 August 2023
Condy
South AfricaBeing given different rooms from what I booked,no stoppers for the baths,awful smell on the bathroom,falling counter top.Not being shown the available facilities on arrival(kitchen,microwave…)waiting for too long to get a confirmation of my booking.
The facilities,location
Stayed in August 2023
Reviewed: 5 August 2023
Elginia
South AfricaCocroches
Breakfast was exceptional
Stayed in July 2023
Reviewed: 18 July 2023
Abdul
South AfricaThe breakfast was great and the place was clean. Staff is very very friendly
Stayed in July 2023
Reviewed: 8 July 2023
Thokozani
South AfricaRooms smelt old,needs some revamp its a nice place but needs to be revamped and old mats to be removed cz the smelt old
Spacious n beautiful view
Stayed in April 2023
Reviewed: 12 June 2023
Mmaletsatsi
South AfricaThe TV screen was very bad. The floor needs renovations, aircon s were not working. The tap in the kitchen is leaking.
I liked the reception of the facility,good friendly and approachable. The accommodation was affordable.
Stayed in June 2023
Reviewed: 4 May 2023
Thabisile
South AfricaThe receiption was not clean due to birds, reception it where a place must be beautiful and presentable to clients. I like birds bt I think u must have a good place for them not receiption. And there was a bad smell because birds pop. Please try to fixed this. Birthrooms need to be renovated and head boards. Jaqus was not warm and cleaned
Food was nice, vanue was good expecially the garden
Stayed in April 2023
Reviewed: 5 April 2023
Magoleng
South AfricaWiFi coverage wasn't the best
Stayed in April 2023
Reviewed: 31 December 2022
Ayanda
South AfricaReception area could do better, not inviting at all, in fact it is very untidy. It made one get very concerned/worried when checking in and wonder if chosing Laletsa was a good decision. Section of the guest house where we stayed looked old and not properly cleaned especially on common areas and passages, carpet is dirty and has bad smell, also not good for guests who suffer from sinusitis or asthma. I recommend carpets be removed. Head boards had dusts, noticed when I removed my stuff, it was covered in dust. On our third day the guests who arrived in the same corridor we were in were smoking cigarettes in their rooms and the cigarette smoke was filling up the whole place, one could even smell it from own room. This is not fair and not ok for those who don't smoke.
Beautiful outside features, swimming pool, access to free Wi-Fi, availability of free safe parking, inclusion of breakfast on the price, tv in rooms.
Stayed in December 2022
Reviewed: 5 December 2022
Nokwanda
South AfricaSome remotes were not working and the telephones in the rooms are not working. There is limited items like pots, plates and bowls to use in the room. always have to ask in the kitchen. Also some rooms had carpet and those with Sinus it affect them. Some doors handle were broken, hard to open.
I liked the breakfast, the rooms were nice and clean and the staff was exceptionally awesome, friendly, helpful and always smiling. The view from the balcony was great
Stayed in December 2022
Reviewed: 6 November 2022
Xolani
South AfricaThe room had a foul smell
The facilities were good and the staff was kind
Stayed in November 2022
Reviewed: 4 November 2022
Munene
South AfricaStuff should clean the rooms thoroughly
Breakfast was exceptional, met my expectations and the location is quiet and very convenient. I would visit Laletsa on any given day I am in Durban.
Stayed in October 2022
Reviewed: 23 October 2022
Gebe
South AfricaThe rooms were clean and the sfaff was friendly always help with our needs woooo and the breakfast was exceptional
Stayed in October 2022
Reviewed: 16 October 2022
Daniel
South AfricaThe phones were not working. The staff woke us up at around 3am with noise I think it came from the kitchen since our rooms were next to the kitchen.
We enjoyed our breakfast more than anything else,the food was delicious. The cleanliness of the rooms.
Stayed in October 2022
Reviewed: 23 September 2022
Khethile
South AfricaNothing
Everything outside
Stayed in August 2022
Reviewed: 5 September 2022
Mlungisi
South AfricaNothing
The stuff
Stayed in September 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content