241 Naude Street, 9707 Clarens, South Africa
#64 of 96 Holiday rentals in Clarens
Guests' ChoiceBased on 165 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.5
Staff
8.6
Value for money
8.5
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 October 2021
Michelle
South AfricaIt is not entirely clear on Booking.com which of the 3 units you are booking in this location. The pictures show you the patio and luxury of the largest unit, which also happens to have 3 bedrooms - the same as the very small, very much less luxurious room at the bottom of the drive. With no patio. It would be nice if these photos were separated so you could see which unit you are booking.
Stayed in October 2021
Reviewed: 18 October 2021
Moleboheng
South AfricaI loved evrything about my stay,from the location to the facilities, i would definitely stay there again.
Stayed in October 2021
Reviewed: 13 September 2021
Thomas
South AfricaInsufficient lighting, particularly in bedrooms.
Everything else.
Stayed in September 2021
Reviewed: 1 September 2021
Irene
South AfricaThe wifi did not work. The fire was too small for the room. There was a lack of cooking utensils.
The views. The electric blankets. The coziness of the cottage.
Stayed in September 2021
Reviewed: 22 August 2021
Clayton
South AfricaHoped for a braai area
The unit we were in was modern and we felt right at home once we arrived. Its literally a stone throw away to the restaurants, which was something we loved.
Stayed in August 2021
Reviewed: 16 August 2021
Andrew
South AfricaFireplace would be nice
Stayed in August 2021
Reviewed: 26 July 2021
Christiaan
South AfricaIts sometimes a bit noisy from the upstairs guest. And the bathroom sometimes have a unpleasant stench from the pipes
Its an amazing location. The room was cozy and beautifully decorated. The view is amazing
Stayed in July 2021
Reviewed: 27 June 2021
Andisiwe
South AfricaEverything was amazing to be honest
It was amazing we loved everything about it. We couldn’t ask for a better place. I will recommend you his place to friends and family and we would definitely come back
Stayed in June 2021
Reviewed: 27 June 2021
Reitumetse
South AfricaIt was cold and there were no heaters in the lounge area. They had a wood stove that we didn't know how to use.
Everything...the view was amazing, beds were comfortable and warm. It was clean and their staff was excellent.
Stayed in May 2021
Reviewed: 17 June 2021
Marc
South AfricaFrom the photos I expected our room to have a fireplace and bath. It's fine that it didn't but recommend it is clearly to people booking which rooms do have which facilities. (Or maybe I missed then- then ignore me!)
Stayed in June 2021
Reviewed: 21 December 2023
Loredana
South AfricaFurnishing inside unit looking a bit worn and need attention. Dining room chairs need to be repaired .Main sliding doors has glass cracked and the one of the latches has broken and needs to be fixed. Second bedroom has no clothes hanging space and dresser has no openings doors or draws. The second bedroom bathroom has no blinds or curtains plus no mirror. Main bathroom needs toilet seat to be replaced. In a bad state. Property needs attention.
Location was good and wonderful views of the golden gate mountains.
Stayed in December 2023
Reviewed: 4 November 2023
Nicole
South AfricaWhen we arrived, there was no toilet paper available, which was quite irritating. The shower was moldy and hadn't been properly cleaned. The shower drain was also clearly blocked.
Walking distance to Clarens centre. The view from the property is beautiful. Lovely room and smart TV. Tons of space for bringing your pet.
Stayed in November 2023
Reviewed: 26 September 2023
Helen
South AfricaLocation - definitely not quiet Shower - needs attention, quite grubby Pillow protection covers - need to be washed Bread Board - Not available Hair drier - Available but no where to blow dry my hair and no mirror
It was close enough to walk into town. Nicely decorated too.
Stayed in September 2023
Reviewed: 11 September 2023
Sechaba
South AfricaThere were cockroaches in the kitchenette area. No coffee pods were supplied. Many of the light bulbs need replacing in the lounge area. The furniture doesn’t match the picture of the property.
It’s location in town.
Stayed in September 2023
Reviewed: 7 September 2023
Alexander
South AfricaVery small rooms, no mirror to do hair in the main bedroom, general lack of storage in all the rooms, no place to hang clothes or put your suitcase. The bath towels provided were too small.
Good location, place was clean.
Stayed in September 2023
Reviewed: 14 August 2023
Henriette
South AfricaUnfortunately, the unit that we stayed in is nothing at all like the photos. I feel mislead. To begin with: No mirror in main bedroom. No dressing table. No dressing chair. No place to do your hair or make-up. In bathroom a mirror but NO place to put any toiletries or make-up. With no shower door everything that you put on toilet seat (only place to put ANYTHING except floor) get soaking wet. Except for 2 hooks NO place to hang anything – only a sideboard as a cupboard. The lights are extremely dimmed. The other two bedrooms are very very small with a small window each that is sandblasted and high up close to the ceiling. If you are claustrophobic – Stay Away. Maybe I could live with all this but what was the worst: THE SECOND BATHROOM IS ACTUALLY PART OF THE LIVING ROOM. Very very embarrassing for anyone to use it!!! Furthermore, is the view from the unit that we stayed in nothing like the one on the photo. It is obscured by trees and – I think – telephone and electricity cables. And worst of all some instructions by the host on the glass doors. The unit is also next to a dust road that is used by locals from their place to town which became noisy sometimes. The instructions on the door stated that we have to do our own dishes and put it away because it is not included in the contract with the Cleaning Company. I do not mind at all BUT: HOW DO I KNOW HOW CLEAN the DISHES ARE IF IT WAS DONE BY PREVIOUS USERS? I take it that the other unit is really nice - accordingly to the reviews that I rely on - but really our unit was the worse stay in Clarence we ever had and is definitely not worth the money. It will be ok for a couple with small children but definitely not for 4 adults. Not at that price. I feel terrible to be so negative but at the end, we all need honest feedback. I would suggest that the owner concentrate on the lovely unit that is advertised on Booking.com rather that trying to make money and force me to give such a bad rating.
The bedding was excellent
Stayed in August 2023
Reviewed: 12 June 2023
Sharon
South Africadefinitely in need of a good clean. The upholstery on the dining room chairs were very dirty and the cover on the couch too. The plugs that the heaters were supposed to plug into didn’t work, so the main bedroom and house was freezing cold which did make it uncomfortable. I had to go and buy 2 cozy blankets in town for myself and daughter.
location and size
Stayed in June 2023
Reviewed: 1 June 2023
Johan
South Africano instructions on how to use gas oven ups for tv not working - had too phone and spend time on disconnecting ups so tv can work - nobody came to fix ups problem. coffee pods and machine - no espresso or small cups - thus a 25ml espresso in a 375 ml cup fire place - no stoking equipment outside wall mounted lights - one is dead inside lights - of 4 lights one is dead in sitting room
one of the best locations and views
Stayed in May 2023
Reviewed: 23 August 2022
Loshini
South AfricaThis was by no means a luxury stay; it is rustic/country and old so it should be advertised and priced as such. The apartment did not look like the photos (these were mixed up on the site and misrepresented as some of the photos are old). The place, furniture and fixtures were old, dirty/grubby and lacking, especially for a family of 5 (let alone for its' capacity for 6 people). The 2 oil heaters were totally ineffective in warming up the place. The tiny fireplace was not effective in warming the living room and on arrival there was only a single piece of firewood that was too long to fit in the tiny fireplace and no matches provided. when we bought more wood the next day, it still did not help with the cold. the living room contained two small occasional chairs (different from the photos) and a day bed sofa. This was not adequate seating for our family of 5. The throw (different from photos) was so thin and not helpful in winter. the sofa itself is worn, dirty and had a bunch of flat, old cushions on it. The mirror in one of the rooms (twin beds) was missing a section. The kitchen utensils and crockery was grubby and the cupboards were dirty. The bathrooms were the worst. The toilets were not properly cleaned but in general all fittings were dirty. the shower floors contained so much black mildew and were grubby/sticky from not being cleaned properly that we were all reluctant to have a hot shower to warm up.
the location was fair. The accommodation has potential
Stayed in August 2022
Reviewed: 23 July 2022
Ingrid
South AfricaMy Whatsapp about keys and time of arrival wasn't answered. Uncomfortable seating outside Uncomfortably hard bed Only one bathrobe and 2 clothing hangers.....for 2 people!! Not enough space in bathroom to dry our towels - only one towel rail Lots of damp in walls - smelly
Stayed in July 2022
Reviewed: 8 May 2022
Estie
South AfricaWater from the shower leaks into living room - not able to put something on bathroom floor without it getting wet. Photos on website need to distinguish between the three different accomodation options
Clean Neat
Stayed in April 2022
Reviewed: 25 October 2021
Lilly
South AfricaCleaning was not good, no removal of garbage bins since we arrived until we left, that was unpleasant.
The apartment was nice and spacious. A very good looking place
Stayed in October 2021
Reviewed: 15 October 2023
Anonymous
South AfricaNone
The property was very clean - spotless! I liked that. I was also satisfied with the facilities. The property is not far from the town centre.. one can take a walk to town. The design/decor is modern and gives the property a unique luxurious atmosphere
Stayed in October 2023
Reviewed: 6 December 2022
Anonymous
South Africaside view
the property is clean and beautiful
Stayed in December 2022
Reviewed: 27 May 2024
Chantel
South AfricaThere are no comments available for this review
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content