230 Long Street, Cape Town CBD, 8001 Cape Town, South Africa
#109 of 202 hotels in Cape Town
Guests' ChoiceBased on 354 hotel reviews
8.3Cleanliness
9.1
Comfort
8.9
Location
8.4
Facilities
8.7
Staff
9.4
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: 24 May 2024
Syed
Pakistan1. The noice at night from the club next to the hotel. 2. I made the full payment in advance through "booking.com". However, while checking in, the receptionist was not aware of this. This created a lot of confusion which was ultimately cleared.
Minus the noise at night from the club next door, it was a good stay. The staff was nice and cooperative. Day or night, I never felt unsafe outside the hotel--- of course, one must always be street smart. There were nice eating places near the hotel. It was good value for money.
Stayed in April 2024
Reviewed: 14 May 2024
Nombuso
South AfricaNone.
Stayed in May 2024
Reviewed: 9 May 2024
Christina
IndiaChantelle was excellent, helpful and friendly. Location is good. Rooms are clean. I got all the guidance needed from the front desk. Security measures were good.
Stayed in March 2024
Reviewed: 18 April 2024
Joel
MauritiusUnfortunately or fortunately depending on whether you like to party or not, there are many clubs nearby and it's a bit difficult to sleep at night, but the hotel had tried to put double glazing but sound got into the room. But besides that the people working there are just marvelous
It is well situated and many facilities nearby
Stayed in April 2024
Reviewed: 16 April 2024
Charlene
United KingdomGreat hotel in fantastic location!! Great music from downstairs too! 😄👍
Stayed in April 2024
Reviewed: 11 April 2024
Audrey
South AfricaParking was not included as advertised Entrance is based in a very busy road and unsafe Not suitable for females travelling alone or even a couple on their own. No security at entrance
Clean rooms, just right if you only need a place to sleep
Stayed in April 2024
Reviewed: 19 March 2024
Kambita
Cayman IslandsThe staff are very friendly and offer recommendations to any attractions you are interested in visiting. They can organize for you transportation on request. The rooms are very clean, bed is comfortable, you can have a view of the table mountain depending on the side of the room, shower pressure is great, good wifi connection, there is free coffee at the lobby, the area is central and close to all amenities and attractions. It is very safe as well.
Stayed in March 2024
Reviewed: 27 February 2024
Liziwe
South AfricaI guess the stairs, although there's nothing that can be done about it.
I loved the location and its convenance to so many other places. I love the staff members, so friendly and so kind. I love how our room was always kept clean and fresh when we come back from the tiresome day trips. It was just awesome. we loved it!
Stayed in February 2024
Reviewed: 21 February 2024
Lorna
South AfricaStreet very noisy and stairs rather steep.
Room was lovely, clean and bed very comfortable. Staff super friendly. Enjoyed my stay.
Stayed in February 2024
Reviewed: 9 February 2024
Gianmas
ItalySubwoofer from the bar downstairs
Everything was perfect! Particularly the accueil made by the girl at the concierge. The only problem could be the music in the evening and night. But we were so tired we didn't pay attention. But if you look at a quiet place be aware
Stayed in February 2024
Reviewed: 6 February 2024
Ann-dörthe
GermanyBecause of the nightlife it was really loud until the early morning
Located in the City bowl, it was only some minutes to the Company’s Garden with the Natural Museum ( Iziko) and to the Bo Kaap, many restaurants are nearby- for example Mamma Africa- very nice is it to sit on the balcony and look to the Table Mountain
Stayed in February 2024
Reviewed: 4 February 2024
Niyaaz
South AfricaIt was nice
Stayed in February 2024
Reviewed: 1 February 2024
Rakesh
South AfricaThe floors and the noise when u walk on it
The location
Stayed in January 2024
Reviewed: 30 January 2024
Siddhartha
IndiaSize of the room
Good location , friendly staff
Stayed in November 2023
Reviewed: 23 January 2024
Gioia
ItalyWe had an issue on the first night with water in one of our rooms (we booked for 2 rooms as it was 3 of us). My friend and I had to change the room and we got a very nice upgrade. However, the water was missing again and we had to wait for the next morning to have the problem solved. Staff was kind enough to let us use a third room's bathroom. In addition, the hotel had a club underneath and music was very loud even at the second floor. Wouldn't recommend for light sleepers. The area is very characteristic but wouldn't recommend to people who prefer calm residential areas.
I loved the rooms. They looked clean and well maintained. Staff was available to satisfy any request and also helped us to find nice restaurants for dinner. Overall a very nice experience.
Stayed in January 2024
Reviewed: 12 January 2024
Uwe
South Africanoise
staff
Stayed in January 2024
Reviewed: 9 January 2024
Sonja
South AfricaSafe got stuck and hotel did not have keys to open. Could not get hold of important stuff during our 2day stay! Very frustrating.
Nice coffee machine. Located in the centre of Cape Town, so be prepared for night life and music.
Stayed in January 2024
Reviewed: 7 January 2024
Mahola
South AfricaI don't like the fact , they don't have breakfast , infact they even don't have microwave in the room.
I like the location and environment.
Stayed in January 2024
Reviewed: 14 December 2023
Frederic
FranceThe noise of the street
First night noisy because the location of my room. Others nights were OK
Stayed in December 2023
Reviewed: 10 December 2023
Dollie
South AfricaThe rooms were nice and comfortable.
Stayed in December 2023
Reviewed: 10 December 2023
Roxanne
South AfricaThe lighting was a bit dim......not sufficient lighting if the curtains aren't open.
Easy accessible, convenient. Staff were friendly and welcoming.
Stayed in December 2023
Reviewed: 20 November 2023
Paul
NetherlandsWas warned about the loud noise (bar music below). Had no trouble sleeping through it though.
Great & comfortable room, vibrant location, easy accessible, lovely balcony, friendly staff
Stayed in November 2023
Reviewed: 16 November 2023
Neolendy
South AfricaI didn't appreciate that the room we booked wasn't available because of the hotel over booking, so our first night wasn't great. Chido did make an effort to make us comfortable, we did appreciate that. I would also encourage them to get a backup system for when there is loadshedding. We didn't feel safe when there was loadshedding because the main entrance stayed open and anybody could've followed us in during that time of night.
The hotel rooms are beautiful and comfortable. Chido was an exceptional help and made sure we were comfortable.
Stayed in November 2023
Reviewed: 27 September 2023
Mark
South AfricaIf you into cape towns night life then this is the best place for you. It is in the heart of Loop streetings best life. I enjoyed the location but would have enjoyed more soundproofing :-)
The staff was amazing and really helpful. The receptionist made effort to help us with our requests and organised the parking for us in the middle of the rain. I appreciated that. They were all very kind. It is also recently renovated so everything is lovely and clean.
Stayed in September 2023
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