1. The noice at night from the club next to the hotel. 2. I made the full payment in advance through "booking.com". However, while checking in, the receptionist was not aware of this. This created a lot of confusion which was ultimately cleared.

Minus the noise at night from the club next door, it was a good stay. The staff was nice and cooperative. Day or night, I never felt unsafe outside the hotel--- of course, one must always be street smart. There were nice eating places near the hotel. It was good value for money.

Stayed in April 2024

None.

Stayed in May 2024

Chantelle was excellent, helpful and friendly. Location is good. Rooms are clean. I got all the guidance needed from the front desk. Security measures were good.

Stayed in March 2024

Unfortunately or fortunately depending on whether you like to party or not, there are many clubs nearby and it's a bit difficult to sleep at night, but the hotel had tried to put double glazing but sound got into the room. But besides that the people working there are just marvelous

It is well situated and many facilities nearby

Stayed in April 2024

Great hotel in fantastic location!! Great music from downstairs too! 😄👍

Stayed in April 2024

Parking was not included as advertised Entrance is based in a very busy road and unsafe Not suitable for females travelling alone or even a couple on their own. No security at entrance

Clean rooms, just right if you only need a place to sleep

Stayed in April 2024

The staff are very friendly and offer recommendations to any attractions you are interested in visiting. They can organize for you transportation on request. The rooms are very clean, bed is comfortable, you can have a view of the table mountain depending on the side of the room, shower pressure is great, good wifi connection, there is free coffee at the lobby, the area is central and close to all amenities and attractions. It is very safe as well.

Stayed in March 2024

I guess the stairs, although there's nothing that can be done about it.

I loved the location and its convenance to so many other places. I love the staff members, so friendly and so kind. I love how our room was always kept clean and fresh when we come back from the tiresome day trips. It was just awesome. we loved it!

Stayed in February 2024

Street very noisy and stairs rather steep.

Room was lovely, clean and bed very comfortable. Staff super friendly. Enjoyed my stay.

Stayed in February 2024

Subwoofer from the bar downstairs

Everything was perfect! Particularly the accueil made by the girl at the concierge. The only problem could be the music in the evening and night. But we were so tired we didn't pay attention. But if you look at a quiet place be aware

Stayed in February 2024

Because of the nightlife it was really loud until the early morning

Located in the City bowl, it was only some minutes to the Company’s Garden with the Natural Museum ( Iziko) and to the Bo Kaap, many restaurants are nearby- for example Mamma Africa- very nice is it to sit on the balcony and look to the Table Mountain

Stayed in February 2024

It was nice

Stayed in February 2024

The floors and the noise when u walk on it

The location

Stayed in January 2024

Size of the room

Good location , friendly staff

Stayed in November 2023

We had an issue on the first night with water in one of our rooms (we booked for 2 rooms as it was 3 of us). My friend and I had to change the room and we got a very nice upgrade. However, the water was missing again and we had to wait for the next morning to have the problem solved. Staff was kind enough to let us use a third room's bathroom. In addition, the hotel had a club underneath and music was very loud even at the second floor. Wouldn't recommend for light sleepers. The area is very characteristic but wouldn't recommend to people who prefer calm residential areas.

I loved the rooms. They looked clean and well maintained. Staff was available to satisfy any request and also helped us to find nice restaurants for dinner. Overall a very nice experience.

Stayed in January 2024

noise

staff

Stayed in January 2024

Safe got stuck and hotel did not have keys to open. Could not get hold of important stuff during our 2day stay! Very frustrating.

Nice coffee machine. Located in the centre of Cape Town, so be prepared for night life and music.

Stayed in January 2024

I don't like the fact , they don't have breakfast , infact they even don't have microwave in the room.

I like the location and environment.

Stayed in January 2024

The noise of the street

First night noisy because the location of my room. Others nights were OK

Stayed in December 2023

The rooms were nice and comfortable.

Stayed in December 2023

The lighting was a bit dim......not sufficient lighting if the curtains aren't open.

Easy accessible, convenient. Staff were friendly and welcoming.

Stayed in December 2023

Was warned about the loud noise (bar music below). Had no trouble sleeping through it though.

Great & comfortable room, vibrant location, easy accessible, lovely balcony, friendly staff

Stayed in November 2023

I didn't appreciate that the room we booked wasn't available because of the hotel over booking, so our first night wasn't great. Chido did make an effort to make us comfortable, we did appreciate that. I would also encourage them to get a backup system for when there is loadshedding. We didn't feel safe when there was loadshedding because the main entrance stayed open and anybody could've followed us in during that time of night.

The hotel rooms are beautiful and comfortable. Chido was an exceptional help and made sure we were comfortable.

Stayed in November 2023

If you into cape towns night life then this is the best place for you. It is in the heart of Loop streetings best life. I enjoyed the location but would have enjoyed more soundproofing :-)

The staff was amazing and really helpful. The receptionist made effort to help us with our requests and organised the parking for us in the middle of the rain. I appreciated that. They were all very kind. It is also recently renovated so everything is lovely and clean.

Stayed in September 2023