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Reviews of Serenity

Bronkhorstspruit Road Unit 1401 block 125, 0054 Pretoria, South Africa

#314 of 405 Holiday rentals in Pretoria

Guests' Choice

Review score

Based on 118 apartment reviews

7.0

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    8.4

  • Facilities

    7.9

  • Staff

    7.2

  • Value for money

    7.5

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I was not informed about the rules a while prior before my stay. Struggled with the lockbox, waited 15minutes to get a hold of the owner. They only sent me correct address a few hours before my stay. The bed and couch is uncomfortable.

    It’s beautiful, and quite clean.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Too many rules

    The artificial beach

    Stayed in March 2024

  • Reviewed: 28 December 2023

    6.0
    The property was amazing it’s just sad that there is always issues regarding having access to the lagoon beach which is
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Never given access to the lagoon beach, the host told me she will revert back to me and never did until I checked out. I also didn’t like how I had to request for an access code each time I went out.

    The property was clean and it smells lovely. All basic things were present in the house.

    Stayed in December 2023

  • Reviewed: 23 November 2023

    8.0
    I would t go back to the same apartment but I’d go back to the estate.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The towels weren’t washed properly, still had stains. The host is a bad person. Can’t communicate well. Didn’t care for my complaints. Didn’t renew my pin in order for me to enter/exit the estate so I struggled. Very mean and rude.

    The property was super clean. Smelled super fresh!

    Stayed in November 2023

  • Reviewed: 30 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No one came to show me around

    Everything

    Stayed in December 2022

  • Reviewed: 5 December 2022

    8.0
    Very good
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Stain towels

    The place, the beach an staff at the lifestyle were friendly an the security.

    Stayed in December 2022

  • Reviewed: 6 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The coffee was provided in our room, we thank you for that, however there was no sugar ,tea and milk the containers were empty. Soap was not provided at the toilet aswe.l

    Its safe and clean

    Stayed in November 2022

  • Reviewed: 13 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Noisy neighbours

    Neat

    Stayed in September 2022

  • Reviewed: 16 May 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The unit was not cleaned thoroughly there were strands of hair all over the place, the shower was not clean :-(

    The place is very beautiful and comfortable, a great weekend away.

    Stayed in May 2022

  • Reviewed: 3 April 2022

    8.0
    It was good except that there was no breakfast
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There was no breakfast

    Stayed in March 2022

  • Reviewed: 18 March 2022

    6.0
    Wonderfully decorated and Pleasant
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night

    Even though the place was clean, we experience some bugs and roaches. We thought that more cleaning supplies could have been given. The rules requested that we clean the dishes before we leave, however we couldn't find a sponge to clean the dishes and landed up wetting kitchen towels. There wasn't toilet paper on the hook, so we thought that none was supplied and we didnt bring our own. We managed to find some in one of the kitchen cupboards. We just thought that it would have been better if there was a roll already on the hook. There were also only two towels supplied for showering. With a lifestyle centre and lagoon near by, we really thought that having more towels would be a good addition. Also, the unit was a self catering unit, but felt that there were a lack of essential items to be able to cook efficiently. The unit is better suited for quick oven or microwave dinners as opposed to creating full on meals, especially with such a small kitchen. Lastly, rather book two nights instead of one as on check out date there is no access to the lagoon, which we were not aware of before hand, so to make optimal use of the opportunity, book more than 1 night.

    I really enjoyed that the apartment was clean and neatly presented when we arrived. The keys were also easy to retrieve from the lock box. The Lifestyle centre was the highlight of the accommodation, and thankfully the unit was position within close walking distance to the centre. We didn't spend too much time in the unit.

    Stayed in March 2022

  • Reviewed: 14 March 2022

    7.0
    It was good except the cockroaches
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    They were cockroaches in the kitchen and sitting room

    The place is beautiful

    Stayed in March 2022

  • Reviewed: 20 February 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    everything…the lagoon ambiance 😍😍and the apartmen was exceptional

    Stayed in February 2022

  • Reviewed: 15 February 2022

    7.0
    Please fix up check In time. Some of us Are from far and want to enjoy the beauty of the place as a
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Our check in was really not good. If u can fix check in time and stick to your plan. No black man back for bins. No air conditioner, some of us like cool place

    Almost every setting was absolutely good nd believe its will be even more as there are renovations

    Stayed in February 2022

  • Reviewed: 7 February 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The bedding and towels were dirty. The place was not swept or mopped. Counters were dirty. The shower and basin had not been cleaned prior to our arrival.

    The apartment was easy to find. Access was arranged and we had no issues checking in. The host was available on the phone when needed. The internet was easily accessible and the smart TV already connected to the apps most used.

    Stayed in February 2022

  • Reviewed: 10 January 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There was no wifi.

    The place was very clean and lovely. The freedom was great and the environment was not too loud.

    Stayed in January 2022

  • Reviewed: 5 January 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The person we booked made us wait for an hour only to fund out she sis not book us, finally when we got to our room we found dirty pots.

    The outside life besides our room 😍

    Stayed in November 2021

  • Reviewed: 9 December 2021

    7.0
    Mixture of good and bad
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I paid for the cleaning but during my stay no one came to clean our place. I also planned to check out at and still be able to go to the lagoon but was told that we could not go to the lagoon on a check out day. They said there is a sofa bed in the living area only to find out that it was just a sofa/couch.

    The place is in a beautiful and secure Estate. The place was also beautiful and wonderfully furnished.

    Stayed in December 2021

  • Reviewed: 15 November 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    The wifi was weak and there were no chairs to sit on the balcony.

    The host was so friendly and helpful. The place was beautiful and value for money. The pool area was breath-taking and very tranquil.

    Stayed in November 2021

  • Reviewed: 24 October 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    That we had we had to wait an hour to get through the gate, as our booking information was not handed in at security.

    The lagoon and all other amenities available.

    Stayed in October 2021

  • Reviewed: 11 October 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There were no Champaign classes and a lot of loadshedding.

    The rest of the stuff

    Stayed in October 2021

  • Reviewed: 2 September 2021

    6.0
    Pleasant
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Accessing the beach was not easy, so u end up not going as it's not easily accessible. The passport is a piece of paper that can be easily lost. Why are we not allowed in the Lagoon on the day of departure/checking out day.

    The apartment was very cozy

    Stayed in August 2021

  • Reviewed: 23 August 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It would have been nice to have chairs on the balcony

    Stayed in August 2021

  • Reviewed: 6 August 2021

    7.0
    Fairly good and very accomodative
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The last last and morning of departure thwre was no electricity

    Stayed in August 2021

Showing 1 – 25

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