R392 herschel, 9756 Sterkspruit, South Africa
#1 of 1 hotels in Sterkspruit
Guests' ChoiceBased on 52 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.3
Facilities
8.4
Staff
8.5
Value for money
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 11 March 2024
Thozamile
South AfricaNo, kettle and coffee/tea apparatus.
Bedding set up style
Stayed in March 2024
Reviewed: 9 January 2024
Attie
South AfricaBeautiful area and has fantastic facilities on Tribal land. Was a special experience with really friendly people, a relaxed atmosphere, and scenic surroundings.
Stayed in January 2024
Reviewed: 19 December 2023
Thokozile
South AfricaThe bathroom window was broken. It did not close properly.
Comfortable bed, the room was clean, fresh linen, friendly staff. Swimming pool, airconditioner
Stayed in December 2023
Reviewed: 10 November 2023
Gilad
IsraelIt seemed like there was some confusion/miscommunication about our booking. There was fungus in the closet.
Staff were very nice. Room was big and comfortable. Dinner was very tasty. No payment issues - we paid the amount specified by Booking
Stayed in November 2023
Reviewed: 4 March 2023
Taute
South AfricaThis place is brand new, sparkling clean, very comfortable and spacious accommodation. If you are on your way to or from Lesotho, this is the place to stay. Even a pool for those hot days and the home cooked food was delicious.
Stayed in March 2023
Reviewed: 13 February 2023
Nkohli
South AfricaThe fact that my room had no microwave, I had to warm my food at the reception. I didn't eat my supper because it was cold and the reception was closed
Not bad at all
Stayed in February 2023
Reviewed: 21 January 2023
Mzamo
South AfricaGreat place
Stayed in January 2023
Reviewed: 13 January 2023
Matsoso
South AfricaEverything except they did expect us to check out without bathing bcz of Loadshedding and also the Manager doesn't agree with the amount of the booking Deals we had to pay more than what they confirmed of the deals
The Rooms and Breakfast I can recommend and the Guy his name is Lucky he is the best in the building❤️🤗
Stayed in December 2022
Reviewed: 24 July 2022
Brian
South AfricaNothing at all!!!!
Everything is practically brand new staff are very friendly and it's a safe environment with great privacy, I would recommend for couples or even bisnes
Stayed in July 2022
Reviewed: 13 April 2024
Kelebone
South AfricaNothing
Friendliness of de staff
Stayed in March 2024
Reviewed: 30 March 2024
Kea
South AfricaDirty linen, cold water. Unresponsive staff to requests, inaccessible contact details
Stayed in March 2024
Reviewed: 28 March 2024
Muki
South AfricaThe bathroom window could not close, and the wind woke us up in the middle of the night. The complex is still under construction.
The friendliness of staff and the accessibility of the place in relation to the nearby Herschel and Sterkspruit towns. There is a functioning swimming pool with a beautiful Lapa and braai area.
Stayed in March 2024
Reviewed: 5 December 2023
Brandon
South AfricaEverything was great and the hosts were very accommodating.
Stayed in December 2023
Reviewed: 27 February 2023
Unathi
South AfricaThe facility added a 14% on the booking amount offered here, citing that it is a fee charged by Booking.com.
The rooms are clean and fresh, comfortable beds. Perfect location.
Stayed in February 2023
Reviewed: 5 February 2023
Motlatsi
South AfricaThe reception was intimidative and we were charged more than what appeared on Booking.com 🤔
Stayed in February 2023
Reviewed: 3 February 2023
Kadefunwa
South AfricaPoor management
The facility has a great potential. Looks great
Stayed in January 2023
Reviewed: 8 January 2023
Magadla
South Africanone
Clearly visible and stunning
Stayed in January 2023
Reviewed: 5 January 2023
Tsebo
South Africa1. No cellular network, hence no Wifi signal 2. Rate paid was not the rate advertised on Bokkings.com 3. Water pressure is depended on whether there is electricity (During load shedding, there was absolutely not water pressure) 4. Electricty grid is questionable. After loadshedding in the morning, the electricity kept going on and off. 5. No hot water from the tap in the evening 6. Main gate has no lock or security standing in the evening. (Had to open the gate myself)
Furniture Friendly staff
Stayed in December 2022
Reviewed: 28 December 2022
Mduduzi
South AfricaThe room was extremely comfortable and e erything new
The facilities are better than on the pictures on the website
Stayed in December 2022
Reviewed: 18 November 2022
Lornia
South AfricaEverything up to standard no regrets
Everything hospitality Good
Stayed in October 2022
Reviewed: 17 October 2022
Thuso
South AfricaThe only shortcoming was that there is no wifi at the venue.
The quality of the service given at this place is just beyond exceptional. As a guest you are constantly checked upon as to what it is that may make your stay at the venue even better.
Stayed in October 2022
Reviewed: 28 April 2024
Noluthando
South AfricaThere are no comments available for this review
Stayed in April 2024
Reviewed: 5 April 2024
Noluthando
South AfricaThere are no comments available for this review
Stayed in April 2024
Reviewed: 2 April 2024
Njabulo
South AfricaThere are no comments available for this review
Stayed in April 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content