Southern Lot 191, Koubad Farm, 3180 Paulpietersburg, South Africa
#1 of 2 hotels in Paulpietersburg
Guests' ChoiceBased on 973 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.4
Facilities
8.2
Staff
8.9
Value for money
8.1
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End of dialog contentReviewed: 5 May 2024
Shandu
South AfricaThat you have to use the key to unlock your room
Activities and the food was good
Stayed in March 2024
Reviewed: 29 April 2024
Annatjiemal
South AfricaWe tried for more than 2 hours to get hold of room service Even ask reception and they only supply us with room service number Hotel is a little out dated and need some maintanance
The location was great
Stayed in April 2024
Reviewed: 12 April 2024
Lindiwe
South AfricaThe attitude of the security guard upon our arrival. He wanted me to open my car window during a heavy rain. He didn't even carry an umbrella. I had to get out of the car and follow him to the security shelter in order for me to get the gate pass. Reception was not so friendly as well. Ernest in the main dining was so unfriendly he looked like he was angry. We felt like we were bothering him. This unfriendliness goes down to the Spa employees. I knew immediately I wasn't going to book a massage
The food..yummy. The chefs took time to come and greet the guests. The pools are clean and welll looked after. We spent all 3 days literally in the pools. The hot pools were so soothing. Braai facilities are a cherry on top. Games room is well looked after and clean
Stayed in March 2024
Reviewed: 28 March 2024
Mpumi
South AfricaPower tripping inside the chalet, had to call maintenance many a times.
Booked a self catering chalet and it provided for all our needs in terms of cooking equipment, fridge and microwave, crockery and cutlery. Staff is very polite, friendly and accommodative. Facility provides for entertainment, relaxation and extramural activities. Can't be board...Plenty to do...
Stayed in March 2024
Reviewed: 24 March 2024
Kerry
United KingdomFor the booking people under 15 years old are classed as a child for the booking, but when having dinner at the resort, anyone over 13 is charged an adult priced.
I like that there are so many activities that you can choose from to do and many pools to relax in.
Stayed in March 2024
Reviewed: 21 March 2024
Zizile
South AfricaNothing
Friendly and professional staff.
Stayed in January 2024
Reviewed: 2 March 2024
Sthembiso
South Africathe food was really bad. Needs a lot of improvement.
The hot springs absolutely amazing.
Stayed in March 2024
Reviewed: 2 March 2024
Gugulethu
South AfricaWe were told that dinner is served until 21h00 but arrived at the restaurant at 20h42 and we were not served because we were told it was late.. If they say lunch is served until 21h00 we are expecting that the door is closed at 21h00 .
The stuff is friendly, the bed is so comfortable, the breakfast is no nice
Stayed in March 2024
Reviewed: 26 February 2024
Kubheka
South AfricaI think its time for renovations though especially your couches
Friendly staff and they notify you of the generator times
Stayed in February 2024
Reviewed: 21 February 2024
Fathima
South AfricaYou have a generator and solar, but none of this was used. Guests are left without electricity.
The pools where the best. However, the super slide didn't operate. The breakfast was really nice. Only please dont keep the ham or any meat next to the onions, peppers, etc at the egg station. I was happy to see that the eggs were prepared without meat on the griller. Thank you for catering for muslim guests. much appreciated.
Stayed in February 2024
Reviewed: 19 February 2024
Simon
GermanyEven though facilities are well maintained, they are oudated. A bit of new paint and floors here and there would make a high-level resort agian. Nevertheless, I can fully recommend staying because the value for money is excellent.
The hot spring pools were perfect for recreation after a few safari days before. The staff was very kind and attentive, particularly during breakfast. The latter was also yummy.
Stayed in February 2024
Reviewed: 12 February 2024
Ntombizethu
South AfricaThe property was full of ant walking up the stairs you could see the ants crawling on Capet and you can’t place your food on the table for an hour because the ants will be all over.
It was very quiet and peaceful.
Stayed in February 2024
Reviewed: 30 January 2024
Faith
South AfricaNothing
Everything
Stayed in January 2024
Reviewed: 15 January 2024
Avesh
South AfricaSome staff were off and Boulder's cafe was closed, hence some activities were not available on Monday and Tuesday. The horse ride was shortened due to weather turning bad - with no refund or compensation.
The pools were enjoyable to swim in, the heated pools were very relaxing. Lots of activities available.
Stayed in January 2024
Reviewed: 12 January 2024
Sithembile
South AfricaAll activities
Stayed in January 2024
Reviewed: 11 January 2024
Bongeka
South AfricaPotholes on the road leading to the property
The staff was friendly and the breakfast was delicious
Stayed in October 2023
Reviewed: 11 January 2024
Thokozani
South AfricaThe carpets were stained and looked dirty.There were spider webs in the corridors.
Hot pools and my daughter enjoyed the slides. I will be coming back in the near future.
Stayed in January 2024
Reviewed: 7 January 2024
Mason
South Africatoo many rules and regulations the management asserts their authority with suppliers and staff in front of guests our room was billed for services at the spa not ordered. no clear signage for childrens play area at the main restaurant. no clear signage for smoking areas
the resort facilities food
Stayed in January 2024
Reviewed: 7 January 2024
Calitz
South AfricaWas all fine from a to z
Ok, staff tried their best
Stayed in January 2024
Reviewed: 6 January 2024
Anneline
South AfricaOur first room the view was not so nice but they happily moved us to a room with a beautiful view.
The hot Springs are amazing and the zip line tour was incredible and the food was delicious.
Stayed in October 2023
Reviewed: 1 January 2024
Clyde
South AfricaWe had an interleading room which one room the aircon was out of order so we did complain to reception where they sent a guy named Rayno whom after explaining to him we cannot sleep there because of the heat we need another room, he said there aren't any rooms available and he had the nerve of telling us that is the reason there are two fans in that room and he is able to sleep in the heat everyday, who damn cares about him who are the guests here. He then told us he would report the matter and revert back to us, which he never did. We went back to reception ,there was a kind lady whom apologized then spoke to her superior and she placed us in another room, so makes me think where did the avaliable room magically appear from after Rayno confirmed there was none avaliable. Bistros restaurant please do not rely on them they say they closing at 6pm but when we go there at 4pm to place our orders they are closed and they say we must order at the bar where the menu is very limited. For room service you get charged R45 for a tray, which is non refundable. Very poor lighting around the resort. Management needs to reconsider more menu options, and the shop is not very well stocked compared to other resorts.
Loved the buffet breakfast, spa, hot pools which are open 24hrs, lots of entertainment one will never get bored. Hotels rooms were clean. Overall the staff are very friendly
Stayed in December 2023
Reviewed: 31 December 2023
Nelisiwe
South AfricaWeather. Hotel can be upgraded especially rooms and furniture but overall okay 👍
Whole resort and vibe music and activities. Food yoh the variety in your buffet selection was great
Stayed in December 2023
Reviewed: 26 December 2023
Nompumelelo
South AfricaBad condition of the road from Vryheid to Natal Spa. Cleanliness was compromised in the dinning room in the morning of the 26th at breakfast. The floor was very dirty. The quality of food at breakfast was not that good.
Location, pools, games, rooms, etc
Stayed in December 2023
Reviewed: 26 December 2023
Thobile
South AfricaThe aircorn in our room was not working room 201 and the toilet. The ceiling was leaking in room 201 and 205 while it was raining. Also we made Christmas lunch reservations however we were placed outside and no one asked us if we wanted to sit outside, worse we couldn’t enjoy our food because there were sooo many flies and we complained but were told they can’t change us because that’s where we were placed. That was the worst experience and unfortunately for us from a different province and not familiar with the area we couldn’t even go else where to have a proper Christmas lunch. Please do not take more people than what the venue can take because this was a terrible experience for my family.
The friendly stuff and the clean pools. The chefs were friendly and their food was delicious.
Stayed in December 2023
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