No bath due to water shortages....this should be added to booking.com....it is important to know when bath is needed but you cannot actually use the bath at the property you have booked

Late and early check-in Free wifi

Stayed in March 2024

It was a bit hot and stuffy in the room and no remote for the air conditioning. Had to sleep with the windows open which meant dealing with mosquitoes.

The friendly staff, good hygiene and quiet surroundings.

Stayed in December 2023

What I loved is the fact that the rooms were bigger

Stayed in October 2023

You should put plags in the room for charging the phonee

The room was good

Stayed in May 2023

The sink in the kitchen was blocked, water leaking underneath and nobody explained to us we saw when we were washing dishes.

Location of the apartment

Stayed in January 2023

The friendly Gentleman who welcomed us

Stayed in December 2022

there was no card machine on site & they didn’t have a bar fridge in the room.

the room is spacious

Stayed in January 2022

Had to walk in the rain when had to go the braai area no shelter covering

Stayed in December 2021

Nothing

The establishment is well organised and clean

Stayed in October 2021

I was initially checked into the Rose Room. Its quite musty in there and the toilet was blocked. The lighting in that particular room is bad as well.

The showers are big and spacious.

Stayed in October 2021

Struggled with network alot, even the WiFi wasn’t connecting, windows & doors not easy to open & close

Spacious, very comfortable beds

Stayed in December 2023

As I was about to get into bed, jump a mice under the pillow. I brought this to the handyman the following day. Mice and rats are known carriers of disease and gems, it was quite uncomfortable to sleep in a room and with linen that may be contaminated.

Bed was big and clean linen

Stayed in October 2023

Nothing

I like everything about the place. And we've got a wonderful welcome

Stayed in May 2023

The manager gave us the wrong ugly room with old furniture and told us we were luck y we got accommodation when we complained. She was rude and did not deliver on what booking.com promised. She later instructed we be moved to a different room but still not the one I booked online 👎 it was a bad experience...

The lady who was the maid was amazing, patient and understanding

Stayed in January 2023

the poor quality facilities. blocked toilets

nothing

Stayed in January 2023

love this house, our second trip there

Stayed in May 2022

there was no staff member except for a very ignorant lady that gave me a key and forms to fill but never can back for them. A man working there said the lady who was to help us was off. the only people I saw there were nurses that would come help their patient in the other room

The room was not cleaned and the couches are dirty. we alerted the people there at 7:30 but till got a room with ants on the floor and bed.

Stayed in January 2022

To say we had a terrible stay is an understatement. We’ve encountered so many issues since checking in Wednesday evening. The noise by other guests, two separate sets of guest, two nights in a row - was the last straw! Why does this place only take ONE NIGHT bookings in season periods? First of all, there is NO manager at the guesthouse. The gardener checked us in. No covid protocols are enforced (there’s just some self-printed posters up - I can send photos). Some signs are even just handwritten. No, sign-in/check-in was done, no temperature check, no sanitizing done by a manager. For a 4 star guesthouse, this is unacceptable and an owner or proper manager needs to be present at a guesthouse. This is not self-catering! Yet, guests treat it as such. Upon asking a guest to please be a little more quiet/respectful for the quiet, this morning, as they were making noise until past 00:00 last night and started up again before 6am this morning he condescendingly addressed me and made racist slurs. We live in a world where this should not be tolerated at all, especially when kindly asking them to be a little more quiet or at least considerate of the noise levels, as we are trying to sleep. He acted as he owned the place and also added that "then you should not have booked here as you don't belong here". We don't belong here? I kept quiet because he was intimidating me and if i had to say something it would have escalated. How are we supposed to feel safe and protected in a property, when this happens and there's no manager present? Last night and the previous night with the constant noise, the manager - Riekie, who is in St. Francis and not even close to the property at all - she sends the gardener, Monde, and ADT (Security company!) to come and quiet people down, which did not work, as it worsened the situation. As guests then grew louder, perhaps out of spitefulness? The guest told Monde that they are paying guests.

Nothing - it was the worst experience ever staying in a guest house, supposedly 4 star?! But there's not even management on the premises to address issues or communicate with, it's all done via the gardener and housekeeper and I was even asked to call the gardener myself the previous night when the noise grew too loud. NO covid protocols in place at all, covid (self printed) posters seem to be just stuck on for decoration.

Stayed in December 2021

the tv didn’t work and the water was cold for bathing

it was clean and spacious

Stayed in December 2021

The place is welcoming and feels like home and the staff is attentive and very friendly

Stayed in November 2021

The shower door in Arum lily The fact that we had no electricity for 2 days no communication, cold wet room after a shower when we could I felt like I wasted 2 days money we couldnt do anything as we didnt know PE...at all I feel scammed and robbed

The location and florence And the outside

Stayed in October 2021

There was a massive power out for 48 hours, we could not shower or have coffee or charge phones, maybe a back up generator will be a good idea

Check in was so easy and the lady was so friendly

Stayed in October 2021

I will go back to Newington Place anytime when I need a home away from home, it is safe and clean.

I thought I was going to feel a little bit cold because there was no electric blanket but the throw over blanket I was offered did the magic. Booking.com gave me a discounted rate, which was more than value for money. The housekeeper was exceptionally kind, patient and professional. Thank you to Florence for taking me through the safety precautions on my arrival and for assuring me that she is a phone call away should I need to go out and was not sure about how the system works.

Stayed in August 2021

The signal went off on the dstv

The pool the quietness our room wow ND our room even had a name as well The Rose Room🌷

Stayed in May 2021