3 Surrey Place, Mouille Point, Mouille Point, 8005 Cape Town, South Africa
#41 of 206 hotels in Cape Town
Guests' ChoiceBased on 1017 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.4
Facilities
9.2
Staff
9.6
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: 4 May 2024
Oliver
United KingdomNo breakfast included
Stayed in May 2024
Reviewed: 2 May 2024
Kiwoong
South KoreaThere isn't a restaurant within the hotel. However, there are some decent restaurants to have breakfast, lunch and dinner just in front of the building so it can be a good substitute. (They also have room service, so it won't be a big deal).
The view of aconic Table Mountain is certainly the best, and the spa really threw away our long hours of flight fatigue. The staff were kind and helpful throughout our stay. I will definitely recommend this hotel to my friends.
Stayed in May 2024
Reviewed: 30 April 2024
Chris
South AfricaI believe parking facilities were under maintenance , so needed to park on the street . Wasn’t an issue though
Rooms were great . Well appointed, modern and clean . Staff were very friendly big comfortable bed
Stayed in April 2024
Reviewed: 28 April 2024
Khalifa
United Arab EmiratesNothing
Clean, service is amazing, employees are so nice
Stayed in April 2024
Reviewed: 27 April 2024
Carol
United StatesGreat location Staff were very helpful & friendly Rooftop pool was lovely
Stayed in April 2024
Reviewed: 20 April 2024
Bassam
United Arab EmiratesThe hospitality of Jayson and the staff is exceptional. They provided us with a complimentary upgrade. The hotel has an amazing pool on the roof. A special thanks to Mercy and Ananti for always going the extra mile and making us feel at home .
Stayed in April 2024
Reviewed: 19 April 2024
Meazoh1
United StatesConstruction next door but that didn't bother me much. My room was pretty far from it.
The staff staff staff! They were all sooo kind and answered all my questions. They are all wonderful but I have to say that Mercy was the best, maybe because I interacted with her the most. The room, amenities, and comfort of the bed were exceptional.
Stayed in April 2024
Reviewed: 19 April 2024
Feyn
South AfricaThe construction next to the property, it was unbearable on Monday morning. But besides that there is no issues. It’s not also their fault, it would have been nice to be given a heads up
Pool deck Safely Friendly staff
Stayed in April 2024
Reviewed: 18 April 2024
Maria
FranceThe staff was really friendly and helpful. Location was perfect
Stayed in April 2024
Reviewed: 17 April 2024
Ute
NamibiaWe had asked for an additional service to our room prior to check-in which was not delivered. Also not after a phone call to reception as a reminder.
Excellent location and in close proximity to the beach promenade, waterfront and stadium. A variety of restaurants within walking distance. Check-in process is quick and easy. Very friendly staff.
Stayed in April 2024
Reviewed: 11 April 2024
Tp
NetherlandsOver prices. Even though its a great hotel with great facilities it should not be charging London prices in South Africa
Fantastic location, wonderful staff and great room
Stayed in March 2024
Reviewed: 10 April 2024
Tshepo
South AfricaThe tiny room without a desk to work
The establishment in general
Stayed in February 2024
Reviewed: 8 April 2024
Ravi
United KingdomNothing.
An amazing hotel, from the second you walk in the lobby looks luxurious and smells incredible. The room was excellent, great views of the sea and the golf course. However the main event in the rooftop, stunning views and somewhere you want to spend all your time. As an addition, we were only in this hotel (and Cape Town) for 24 hours which is a shame but the staff were so accommodating and helpful, they truly made our stay so much easier. Can't thank them enough. We definitely want to return to Cape Town and we will come back to stay at this hotel for sure.
Stayed in April 2024
Reviewed: 7 April 2024
Jg
Netherlandsvery friendly staff, relaxed place with awesome pool on the top deck
Stayed in March 2024
Reviewed: 7 April 2024
Damien
United KingdomNothing
The hotel is beautiful, very well placed with amazing, happy and helpful staff.
Stayed in April 2024
Reviewed: 5 April 2024
Louise
United KingdomNothing the hotel can do but it is right next to a lighthouse which when it is foggy let’s out a siren every 30seconds all night long.
The staff make this hotel - they are so friendly and helpful! LinkedIn to the restaurant next door which was great as it gave you more choice regarding food a drink. The rooftop pool is a lovely spot on a warm day and the location is only 5 minutes from the V&A waterfront in a cab.
Stayed in April 2024
Reviewed: 4 April 2024
Malan
South AfricaLocation was great as we watched a game at Hamiltons rugby club and had to leave early for the airport again.
Stayed in March 2024
Reviewed: 28 March 2024
Percival
South AfricaLocation. Sea views. Rooms. Rooftop pool
Stayed in March 2024
Reviewed: 24 March 2024
Richard
United KingdomThey do need to finish the parking refurbishment as parking is tight without it.
Super rooms, bigger than a normal hotel room. I suspect originally specified as serviced apartments so great facilities.
Stayed in March 2024
Reviewed: 24 March 2024
Charmaine
South AfricaNothing was happy
Location and the views from the room
Stayed in February 2024
Reviewed: 21 March 2024
Portia
South AfricaGood service ,it’s beautiful
Everything
Stayed in March 2024
Reviewed: 19 March 2024
Simon
NetherlandsThere is a little bit of noise of construction in the area but it dit not hamper our experience any way.
We just finished a great trip to Capetown where the O Two hotel was our base. Waterfront and also walking distance to the waterfront shopping area. Truly great staff, friendly, helpful, smiling all day and providing assistance if and where required. The room was modern, stylish, very clean and meeting all requirements. The nearby restaurants are all excellent.
Stayed in March 2024
Reviewed: 15 March 2024
Gavin
United KingdomI would say the only negative I really have would be the food. Personally, I wasn’t a fan of the restaurant that the hotel uses for room service (no restaurant in the hotel) and found the food to be very average sadly. Otherwise, no other negatives.
This hotel is amazing. I spent my final few days in Cape Town here and I enjoyed every moment. From checking in with the friendly staff, to the rooms with exceptional views of Table Mountain, then topped off with a beautiful rooftop pool and bar I couldn’t have asked for a better stay.
Stayed in March 2024
Reviewed: 14 March 2024
Chidi
United KingdomConstruction work next door meant it was a bit noisy which was challenging when still trying to sleep at 7.30/8am
Beautiful hotel, amazing rooftop pool/bar, and good location with lots of good restaurants in easy reach. The staff were some of the warmest I’ve come across in any hotel.
Stayed in March 2024
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