11 Main Road Shaka's Rock, 4399 Ballito, South Africa
#442 of 562 Holiday rentals in Ballito
Guests' ChoiceBased on 381 apartment reviews
6.8Cleanliness
7.9
Comfort
7.7
Location
8.1
Facilities
7.2
Staff
7.7
Value for money
7.6
Free WiFi
6.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 April 2023
Monique
South AfricaWould of been nice to have DSTV avaliable , and our shower door was missing a glass in unit 10 but other than that a good over all stay and will definitely book again.
I likes the proximity to everything local , loved the decor and area was perfect , will definitely book again...
Stayed in April 2023
Reviewed: 28 March 2023
Rory
South AfricaI found the place great value for money. I would make use of this location again. The place served its purpose and i would make use of the facility again.
Stayed in March 2023
Reviewed: 21 March 2023
Wahammen21
South AfricaWe found the communication and key collection very trying. We waited 40 mins at a place that was 4 km's away to pick up our keys and fill out another lot of forms including indemnity. Messages we were sending were not responded to. We had no idea what to do with our key upon check out. No messages answered there either. Then we had to pay R1000 cash damages deposit and we only get it back 5 working days later, as they only do refunds once a week. So that was far from ideal. It was also our 15th Wedding Anniversary and absolutely nothing personal from the owners or hosts. I would have rated this place far higher had there been decent communications.
The apartment itself is small, clean and value for money. The location is nice with two lovely balconies with sea views. The compact apartment had everything one would require for a short visit.
Stayed in March 2023
Reviewed: 10 March 2023
René
South AfricaRecommend to please add the following to make the stay more comfortable: Dustbin for the ladies in the bathroom Mop and General cloth- if you spill something there is only a broom and you are not able to wipe off the tables. Bonus will be a shower caddy to place your shampoo and liquid soap :-)
Friendly staff and view of the ocean
Stayed in March 2023
Reviewed: 21 February 2023
Vladyslav
GermanyHad to take a taxi to pick up the key from another location. The hosts were helpful though
Easy walk to the best tidal pools
Stayed in February 2023
Reviewed: 8 January 2023
Bafana
South AfricaNo breakfast there
Stayed in January 2023
Reviewed: 26 December 2022
Adan
South AfricaThe bed was not the most comfortable
Amazing place. The whole accomodation was worth it. Close to the beach
Stayed in December 2022
Reviewed: 4 June 2024
Annie
South AfricaWhen we checked in. We were welcomed by a staff member by the name of Mercy and she kept on saying that she is exhibiting and she wants to leave when we were back and forth on the phone with the gentleman at the offices where one is “supposedly “collecting the keys after paying a refundable breakage fee. We were initially given a tour in Unit no6 and we were informed that it was the booking we paid for with a partial sea view however we disputed that and after long minutes of trying to get a resolution, Mercy was on the phone with the receptionist by the Name of Augustine that accepted the R1000 deposit. We were then checked into Unit 7 with a sea view and now the Bed has a squeaky sound…It was reported the same evening and no assistance was provided. We went to the offices the next morning and this time we found another receptionist Majorie and she said she is aware of the enquiry and she will send Mercy the staff member to have look at it. She indeed came and hours later the Bed broke and the maintenance guy was called in late in the evening and he tried to fix the bed temporarily so we could sleep and he said he would come back tomorrow. We checked out without the bed being fixed . The shower tap was leaking and we couldn’t sleep as it has an irritating sound and when this was reported to Mercy she blatantly told us that there is nothing that can be done with the shower .
The staff member Eunice was exceptionally professional and very kind and that was on Saturday
Stayed in June 2024
Reviewed: 1 June 2024
Donovan
South AfricaHas to travel about 5kms to get the keys, no one knew about us.....I believe it was booking.com fault and the place is terrible....late on Friday night I had to door hop ro find something
Stayed in May 2024
Reviewed: 20 May 2024
Baldewram
South AfricaI honestly cannot complain about anything
Everything was fantastic. It was clean, spacious and situated in a very convenient place
Stayed in May 2024
Reviewed: 13 May 2024
Philile
South AfricaThe privacy it had
Stayed in May 2024
Reviewed: 9 May 2024
Ntombenhle
South AfricaRemote gate not working we had to push the gate and no one noticed
Nothing
Stayed in May 2024
Reviewed: 7 May 2024
Chriseel
South AfricaPool was dirty and only available until a certain time, remote gates were not working, there was construction on the same road so traffic was an issue. The lady at reception upon fetching the keys was rude and unwelcoming.
the staff at the facility were helpful and very accommodating and the location to the beach was great.
Stayed in April 2024
Reviewed: 6 May 2024
Mads
South AfricaDidn't know where to get keys on arrival (office said staff will be there) - was nowhere in sight, had to walk and call around to find staff and keys (and she said she didn't know we were coming) Gate didn't work - stood open, safety risk Unit TV was not programmed, didn't work NO ocean view!! Shower-head old/dated not working properly
It was VERY clean and neat
Stayed in May 2024
Reviewed: 29 April 2024
Bawinile
South AfricaEverything
Nothing
Stayed in April 2024
Reviewed: 24 April 2024
Khumalo
South AfricaTo clock out early in morning while I'm enjoying my stay
Peaceful place to be ....I wish to visit again
Stayed in April 2024
Reviewed: 16 April 2024
Yandisa
South AfricaThe service was poor and the extra cost paid if you arrive later than the specified time
Stayed in April 2024
Reviewed: 11 April 2024
Laurencelt
United KingdomNot a modern apartment, wi-fi did not work properly, have to go outside to get reception, this is unacceptable these days and this should be fixed. Entrance gate scrapes on the ground, no sea view, right at bottom of complex, small sink in bathroom that leaked onto the floor from drain pipe, very basic TV channel, wifi insufficient to log on to Netflix account, overall complex is run down. The generator started during the night due to a fault and is situated right outside bedroom made too much noise to sleep. The amount charged was outrageous for the standard of the complex.
Not provided
Stayed in April 2024
Reviewed: 2 April 2024
Ankia
South AfricaThe animals that poop everywhere, rooms not private if you open the door people is having a party in front your door no privacy
The view
Stayed in February 2024
Reviewed: 2 April 2024
Janesse
South AfricaNo ironing fatalities was available and they was no place to dry wet clothes like swim wear was advised that they was 2 pool but was only 1
It was very lovely for our first family hoilday the staff was very welcoming and friendly and environment was very lovely indeed will surely visit again
Stayed in April 2024
Reviewed: 2 April 2024
Bianca
South AfricaAnts in the apartment
Location
Stayed in April 2024
Reviewed: 29 March 2024
Nomzamo
South AfricaThe bed wasn't comfortable
Location
Stayed in March 2024
Reviewed: 25 March 2024
Vusithemba
South AfricaNoise
None
Stayed in March 2024
Reviewed: 24 March 2024
Houston
South AfricaOpen view has a problem....Losses av single every few minutes and is gone sometimes for over 20 minutes
Staff friendly....Unit clean and comfortable...Lovely view
Stayed in February 2024
Reviewed: 24 March 2024
Noluthando
South AfricaI didn't get the house I booked I just got something I didn't book no sea view facing and at a totally different location I had to pay extra refund amount than stated which I never got ba k
I liked ballito as a place not the property
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content