Nothing!

Such a nice hotel once you get out the lift, staff were exceptionally friendly and helpful, and the rooms were clean and neat and also fairly new so it was all a very pleasant surprise!!

Stayed in March 2024

There was a musty smell in my room.

Clean linen and comfortable working spaces.

Stayed in April 2024

Everything . Staff , the feeling , design . Beautiful place

Oh lord . The food was delicious. Unforgettable

Stayed in April 2024

A bit of confusion with our reservation, bar could be improved. However nothing serious!

Wonderful room, very efficient valet parking, fast in calling a taxi, good food, central location, extremely clean, very kind staff

Stayed in April 2024

Love everything about it ❤️

Stayed in April 2024

Nothing!

Clean, had housekeeping everyday.. fresh towels everyday.. the staff is very attentive , always ready to help.. Good security around the building.

Stayed in April 2024

Not much of a view from the rooms.

Love the interior design and decor in this hotel. Rooms are large and well appointed, comfy beds, excellent shower. Breakfast is wonderful, too.

Stayed in February 2024

The beds are very short but extremely comfortable. If you’re over 180 cm you could struggle. It does get loud early in the morning when the stalls outside are being set up but it didn’t really bother us.

Very convenient location with beautifully decorated rooms. The staff as always in Cape Town hotels were absolutely wonderful. Lovely light bar area.

Stayed in April 2024

The ground entrance needs to be renovated

Staff, location and furniture

Stayed in March 2024

The noise outside

It was different from the outside I was a bit worried but once in my room it was wow situation.

Stayed in January 2024

Limited dinner menu however, what they had was delicious. Also (both good and bad) the African sing song and drums could be heard until close to 11 pm at night. For me, it added to the colour of Cape Town.

The property was very clean and rooms were modern in an heritage building. Located right at the African marketplace and 1 block from the hop on off bus office and stop. Excellent breakfast. Cheap Uber ride to the bustling water front. Very friendly staff.

Stayed in March 2024

The food choice was a bit limited both in the breakfast buffet and if you are dining there but there are lots of places around the hotel where you can dine. Location wise you just have to be a bit careful when walking around this (CBD) area at night, there is tourist police about but you can get pestered and they can be very persistent and hence you need to be careful. If this would cause you concern then the Victoria and Alfred Waterfront area would be a better choice. Note this is not the fault of the hotel obviously.

A good value for money hotel and a handy location for what we wanted to do while in Cape Town. The staff and service was good and the rooms were spacious with everything you would expect at this level of hotel.

Stayed in February 2024

The noise from outside is a bit of an issue as the single pane windows don't add much of a sound proofing barrier. The area wasn't the greatest but this and the noise aren't anything within the hotels control so can't hold it against them.

Staff were amazing and a special shout out to Guelord, always on top of everything and making sure the stay was enjoyable.

Stayed in March 2024

All staff were very friendly and helpful especially security staff at entrance, porters and cleaners. The location was excellent with many well-known local roads within easy reach and are other areas within easy uber rides.

Stayed in March 2024

The Old Bank Hotel is wonderful in every way. But what really makes your stay unforgettable is the team of all the people who make it up. The staff is super friendly, respectful, polite and they make your experience completely pleasant and safe. The hotel has spectacular rooms, comfortable and in perfect condition. Breakfast has what you need but, if you ask, they can prepare more things for you. I've had dinner a couple of nights and the food is wonderful. Special thanks to the breakfast waitress, Aretha, for her kindness, respect and education, she does a great job! Same as the whole Team working at this splendid Hotel, such as Guelord, and many more… My rate 10 out of 10!

Stayed in March 2024

Breakfast was very busy at the 7am start which meant limited tables and some shortages of food and waiting time for coffee

Fabulous hotel with old building architecture supported by attentive staff. The room was enormous compared with European offerings and a super comfortable bed.

Stayed in March 2024

There was a lot of street noise that could be heard in the room (this was a Friday night). Something to bear in mind for light sleepers.

Breakfast was one of the best hotel breakfasts I've ever had. Room was spacious and kitted out with all the usual facilities. Clean and spotless. Staff were friendly and attentive.

Stayed in March 2024

Breakfast was ok.

very convenient for final stay in Cape Town. Staff very helpful.

Stayed in March 2024

Very stylish and beautiful , Room was clean and comfy.

Stayed in March 2024

There’s nothing that can be better

Everything from the staff to the room and the service Old bank is highly recommended. Always my first choice of stay when I’m in Cape Town

Stayed in February 2024

guys this place and this people are excellent, profesional and friendly … for sure will recomende this hotel.

Stayed in March 2024

Shame we could only stay one night due to room availability but I’d definitely look it up if I return to CT

Good location, exceptionally large room for a CBD hotel, comfortable and clean, attentive staff and a tasty breakfast.

Stayed in March 2024

Big rooms and location

Stayed in March 2024

Breakfast choices were somehow limited, we expected a bit more. Lady at check-out was a bit arrogant and unpleasant, it ruined good impressions from the hotel.

Beautifully designed and very comfortable, rooms are large, new and clean. We really enjoyed the room. Matelas was very comfortable!

Stayed in March 2024