16 Ebenezer Road, 8001 Cape Town, South Africa
#121 of 203 hotels in Cape Town
Guests' ChoiceBased on 1474 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.3
Staff
9.1
Value for money
8.5
Free WiFi
9.5
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End of dialog contentReviewed: 19 January 2024
Josi
SwitzerlandBreakfast is only on order/no buffet. So if you have an early flight it's near to impossible to get a quick coffee and something to eat before leaving (even if according to the timings breakfast should be available).
Stayed in January 2024
Reviewed: 18 January 2024
Estelle
United KingdomThe rooms were very dark even with all the lights on. I counldn't see to do my make-up anywhere in the room. The mirror had no light by it and it was impossible to use a hairdryer whilst being able to look in a mirror. The room was huge but the space was more for 'form than function'.
Location was spot on! Easy to walk anywhere, especially The Waterfront. Rooms were large and funky.
Stayed in January 2024
Reviewed: 17 January 2024
Joscha
GermanyN.a.
Nice Hotel with large and conmfortable rooms. Close to the waterfront.
Stayed in January 2024
Reviewed: 16 January 2024
Amy
FranceLots of stairs
Beautiful building. Lovely staff. Comfy bed.
Stayed in January 2024
Reviewed: 14 January 2024
Mark
United KingdomFront office staff have to also run bar, help with luggage and the restaurant, too many tasks. Kettle didn’t work and was not fixed during stay. Room was very narrow and cramped.
Location near Waterfront, Cruise Terminal and downtown. Car parking available within building. Staff are amazingly attentive and keen to help. New (independent) restaurant opened in complex called Bellagio, superb food and setting and only 20m walk.
Stayed in January 2024
Reviewed: 13 January 2024
Michael
United KingdomBreakfast was really good and included in the price. The reception was a little difficult to find, right around the back of the property.
Stayed in January 2024
Reviewed: 11 January 2024
Aneeselel
United KingdomDressing gown provided wasn't clean and had holes in. Shower flooded. Bed too soft for me.
Nice rooms with more character than some other options in Cape town
Stayed in January 2024
Reviewed: 10 January 2024
Gayel
NetherlandsHalf the black out blinds were missing A bit of a funny smell from the bathroom sink
Spacious room Friendly staff
Stayed in January 2024
Reviewed: 8 January 2024
Erone
South AfricaThe bed was uncomfortable. I ended up sleeping on my husband's side of the bed (it's two beds pushed together), to get a good night's sleep. There was a big gap between the beds where the beds were pushed together.
Gorgeous hotel, love the decor and overall feel. It felt more like an experience than simply a hotel. The staff were friendly and professional and check-in was easy. The room setup was impressive, including the Nespresso coffee + pods and milk, and the quality amenities (kettle, soaps, etc). Not many hotels offer bathrobes anymore, so that was a pleasant surprise. The breakfast was also divine, both the eggs benedict and the iced coffee.
Stayed in January 2024
Reviewed: 8 January 2024
Joel
South AfricaThe plumbing made a slight noise when you or the surrounding guests used the bathrooms. Cleaning staff were good however times of cleaning seems to not be clear.
Great value for money and perfect location. Staff were very friendly and helpful plus secure parking and nice coffee shop on site is a bonus.
Stayed in January 2024
Reviewed: 7 January 2024
Deborah
South AfricaWhen I booked I briefly looked under the heading Pool and saw Sun umbrellas assuming that means pool. There is no pool. Very hot in Cape Town in December and that was a bit of a deal breaker to return as well as the noise made by the water pumps every time you flush the toilet. The interior of your room is very dark and my room (13) did not have an extra mirror to use to blow dry hair etc. only a mirror in the bathroom which was very dark and of course no plug point.
Great location to restaurants and the VA Waterfront. Interior decor interesting and modern. The staff were great and very friendly
Stayed in January 2024
Reviewed: 5 January 2024
Timothy
AustraliaWe had a couple of lights missing in our room which made it challenging to see things. Milk replaced in the fridge was off when tried for use a day or two later. Some issues with numbers of towels, operation of the airconditioning.
Modern hotel with loads of character, spacious rooms, in a good location between the waterfront and the CBD. Breakfasts were a highlight, as was the personable nature of the staff. We loved the quirky nature of the books, shelves and old furniture, right down to the talking book in one part of the path to the rooms. The beds are really comfortable and the bathrooms large with great showers. Really handy having on site parking. Recommend Bellagio in the same complex for a meal, or two!
Stayed in January 2024
Reviewed: 4 January 2024
Ruth
United KingdomOnly thing was that there was a glass window as a wall between the bathroom and the main room so you could see everything in there, would be great if they could put some frosted covering on the glass to have some toilet privacy?
Great locations, really spacious room and safe parking for our car which was great. Really really reasonable price for the room! Lovely staff, really friendly and helpful. Plus, only 10 walk to the waterfront, we felt really safe.
Stayed in December 2023
Reviewed: 4 January 2024
Resnick
South AfricaStaff NOT friendly on check in Never accommodated check in and check out requests Bar not stocked well and restaurant closed (could not get a coffee at 11am)
Stayed in December 2023
Reviewed: 2 January 2024
J
South AfricaInformal settlers under bridge at the entrance to the hotel. Will not walk at night in this neighborhood.
Walking distance to V & A Waterfront.
Stayed in December 2023
Reviewed: 29 December 2023
Christian
South AfricaThe room could use one or two more wall outlets to make charging devices easier.
I had the delicious chorizo and egg breakfast. The staff were hospitable and welcoming and the location is as central as you can get in Cape Town.
Stayed in December 2023
Reviewed: 28 December 2023
Elia87uk
United KingdomHad to ask for a lot of amenities (iron and ironing board, extension plug for hairdryer weren't provided). The room was quite noisy and the curtains didn't fully close. Requested a double bed and had a twin with some padding stuffed down the middle.
Gorgeous hotel in a great location, just a short walk to V&A waterfront. Room was big and had lovely decor and absolutely excellent value for money. Staff were all incredibly friendly and breakfast included in the room price was excellent (and delicious!)
Stayed in December 2023
Reviewed: 24 December 2023
Hanette
South AfricaA/C did not work and fire alarm sounded in the middle of the night as well as once during the day.
Friendly staff. Great concept and decor. Good breakfast. Big room.
Stayed in December 2023
Reviewed: 20 December 2023
Pierre
FranceHard to find staff when late arrival
Décoration
Stayed in December 2023
Reviewed: 19 December 2023
Liesl
United StatesNothing it was beautiful and perfect x10!!
Most amazing friendly staff and unique hotel
Stayed in December 2023
Reviewed: 19 December 2023
Kamogelo
South AfricaNothing.
It's uniqueness, location and facilities such as parking, car wash, breakfast etc. The rooms are also comfortable.
Stayed in December 2023
Reviewed: 18 December 2023
Sophia
South Africa1 large pot ? What can you cook? Rather have 2 smaller pots and a pan. Kitchenette is beautiful, but it's definitely short on a few items. A kitchen towel would be great, but nothing is available. The place needs to be fumigated as explained to the receptionist.
Beautifully put together..the decor is fantastic. Service was great and had a delightful breakfast
Stayed in December 2023
Reviewed: 15 December 2023
De
South AfricaThe bed in our room (beautiful, old bed) was broken
Very friendly staff. Loved the decor. Breakfast was excellent
Stayed in December 2023
Reviewed: 14 December 2023
Willem
South AfricaThe fire alarm went off a few times at night which was quite scary.
Loved the decor. Good location. Nice breakfast.
Stayed in December 2023
Reviewed: 13 December 2023
Todd
United StatesHotel seems to be housed in business incubator/coworking space, so A LOT of non-hotel people are congregating in restaurant, common areas, hallways, etc., making facility seem crowded.
A few staff are especially attentive. Breakfast included in room rate.
Stayed in December 2023
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