N/A

Breakfast had good variety and they offered a packed breakfast when i had to fly out early .

Stayed in October 2021

Great brekkies…..right next to airport with regular reliable free shuttle bus. Also, the casino and food court are in the same building, this makes for lots of eating and some fun gambling options…it’s a great stay I have been there a few times.

Stayed in November 2021

Staff service was poor. I think they were overwhelmed

The spa facility was good

Stayed in November 2021

Covid19 restrictions 1. Only choice of burgers and toasted Sandwiches in room serves 2. Club lounge only serving Sat & Sun 13:00 to 18:00 3. Casino and all restaurants closed at 23:00

Friendly staff. Good location. Access to casino.

Stayed in November 2021

Breakfast service was very slow

Convenient to the airport.

Stayed in November 2021

Interior decorating Restaurants Breakfast

Stayed in November 2021

Limited availability

The level excellence

Stayed in October 2021

My Bookings.com booking was lost from hotel system! Fortunately a room was available, but this made late night check-in after a long day of travel slow and irritating.

Stayed in November 2021

Kitchen staff very noisy while eating breakfast

Breakfast was good

Stayed in October 2021

The location venue staff and entertainment was amazing

Stayed in November 2021

Everything was fine

Reliable and easy to find shuttle from the airport to the hotel. No fuss check in and out. Breakfast was tops. A very enjoyable stay. Thank you

Stayed in October 2021

nothing

Really nice hotel with small but luxurious rooms . staff well trained and experienced .

Stayed in October 2021

Having to wait 1 hour to be seated at breakfast was the worst. The carpet in the room was not as clean.

Breakfast was okay, but the menu was limited

Stayed in September 2021

The breakfast set up...only 2 waitress to cater everyone 😥have to wait

Over all hotel is excellent.

Stayed in September 2021

first room on first floor very noisy with extractor fan outside. moved to second floor immediately I complained. shower varied between warm and hot as it was being used, a little annoying. tried to phone from the airport to see if there was a shuttle, no reply. arranged a vehicle back to the airport in the morning, told there was a complimentary bus, too late to cancel the vehicle. wanted a scale to weigh luggage, none available.

outside garden area very pleasant. dining room nicely set out. Dining staff very good. Good parking. very clean

Stayed in October 2021

I took my mother on a mid week break to the D’Oreale Grande hotel. The staff were amazing and Rebecca assisted us with a wheelchair and some special extras for my mom and myself after she found out my mom was terminally ill. The room and facilities were amazing and the staff went above and beyond, making us feel like we were home away from home! Accessing the casino and hotel facilities was easy with the wheelchair and my mom got to experience the whole shabang as she was not limited to the facilities she had the energy to walk to. A big thank you to the special hotel staff crew from reception, to porter, to waitresses and house keeping staff! It was more memorable than I could have asked for!

Stayed in October 2021

The fact that there was no sense of urgency even after I indicated that I would be late for the NTA function I had to attend and indeed I arrived 5 or minutes late for the function.

I could not have breakfast because the iron in the room was not working and I waited for more than an hour for the replacement. Perhaps it is the kind of room I was given.

Stayed in October 2021

I had a special request to book in at 10:00 reveived email confirmation, on arrival i had to wait for over 2.5hr for a room,after a flight fro. Cape Town

Stayed in October 2021

Grateful for the room upgrade

Stayed in September 2021

Room service menus have to be put in the rooms, especially in and establishment like this.

In general it was just the comfort and good service and friendliness of all the staff that made is and all and all good experience even with all the covid restrictions .

Stayed in June 2021

Access to a Business Center with Printer available. Being Over Billed.

The Breakfast Options were very good, the quality of products used was excellent. I was Overcharged when I signed out for transport to the Airport, an extra ride was added to my account, luckly I picked up the Over Billing and it was corrected before I paid.

Stayed in June 2021

I asked for a King size bed and I got two single beds.

The breakfast was great !

Stayed in June 2021

we had no hot water in the bathroom so a luke warm bath at night and a luke warm shower in the morning is fine in summer but a bit chilly in the winter

what amazingly friendly staff, i think the staff were my highlight, would return just for them

Stayed in June 2021

The Peermont is well situated for the airport with a free shuttle service. Room was great, upgrade to a suite was nice, with a lovely large comfortable bed. We had a good meal in the restaurant which has a broad menu and is fairly priced. Breakfast was fantastic, a very wide ranging selection and the service was excellent.

Stayed in April 2024

i was upgraded to a suite on the 5th floor which was commendable, however the suite was disappointing in the fact that, although it was very clean, it seemed very run down and in need of a facelift to reflect the grandeure of the hotel itself. The heater system did not work at all and even staff that arrived to take a look could not resolve the issue. Disappointing that the expense and quality of this hotel could not even have a stocked mini bar to enjoy. I question the reason of even having a mini bar if you are not going to service it. Comfort of the beds however was absolutely first class!

Stayed in May 2024