Pobox 27 Nottingham Road , 3280 Nottingham Road, South Africa
#6 of 34 Holiday rentals in Nottingham Road
Guests' ChoiceBased on 179 hotel reviews
9.2Cleanliness
9.7
Comfort
9.5
Location
9.7
Facilities
9.4
Staff
9.7
Value for money
9.5
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 December 2021
Moyana
South AfricaNothing
The checking process was super smooth. The spa treatment was the best Sherilee is very good at what she does. The hosts we super friendly and welcoming. I highly recommend Otters Den for a great getaway
Stayed in December 2021
Reviewed: 20 December 2021
Stephan
South AfricaLocation was superb. Rooms clean and bed very comfortable. For being in the same industry, I could not fault anything. Enjoyed our relaxing stay... My wife loved the bath with the view!!!
Stayed in December 2021
Reviewed: 5 December 2021
Mike
South AfricaThe bath towels were really small and appeared as if they had done their time. They definitely didn't shave the same luxuious feel as the very comfrontable duvet. Suggest that the hosts provide bath sheets as opposed to bath towels. Also too many ornaments to our liking which made the cottage appear cluttered and messy- sometimes less is more?
Location was great, despite the weather being inclement so we couldn't fully utilise the outdoor verandah. Little fire place was a winner as it allowed us to keep warm in the chilly weather.
Stayed in November 2021
Reviewed: 29 November 2021
Nombulelo
South AfricaDirt road was not friendly when it rains
The decorations and the artistic pieces
Stayed in November 2021
Reviewed: 15 November 2021
Ledile
South AfricaI loved everything about the property. It is was we really wanted. Its clean, easy to be accessed, staff is very friendly, the guy who was to hand over the keys had to wait for us to check in as we were running extremely late and that on its own is good customer service.
The Property don't serve breakfast but the location was out of this world. The spar is not far from the property so if one need anything, is easy to get it there.
Stayed in November 2021
Reviewed: 7 November 2021
Scilla
South AfricaEverything about Otters Den was amazing .. from the layout of the chalet to the beautiful views to the amazing bath inside our room and comfort. We had a 30 minute intensive back massages in our chalet which were the best massages we have ever had and can HIGHLY recommend treating yourself during you stay.
Stayed in November 2021
Reviewed: 2 November 2021
Luan
South AfricaI booked this stay for my Son and his wife as a break, they had a wonderful time and even decided to extend their 3 stay stay by a further 2 days. Hosts were excellent and special friendships made.
Stayed in October 2021
Reviewed: 25 October 2021
Joachim
South AfricaThe position of Otters Den and the serenity are just magical.
Nothing to mention
Stayed in October 2021
Reviewed: 25 October 2021
Lungi
South AfricaN/a
I loved everything about this place. It's quite, clean and the scenery is beautiful and location is perfect
Stayed in October 2021
Reviewed: 18 October 2021
Niel
South AfricaThe hairdryer in the main room has a round 2-point plug, but there is no adapter that can accommodate it...
We absolutely loved all the cats and how well they are taken care of! Stan was a terrific host, and they made our honeymoon extra special with a beautifully made up room and gifts to remind us of our time there! He even gave us firewood to last 2 days!
Stayed in October 2021
Reviewed: 7 October 2021
Lee-ann
South AfricaNothing not to like.
Everything was absolutely wonderful! Will most definitely visit again.
Stayed in October 2021
Reviewed: 22 August 2021
Joanne
South AfricaGorgeous place, gorgeous surroundings, lovely owners.
Stayed in August 2021
Reviewed: 30 June 2021
Chante'
South AfricaThe fireplace created a lot of smoke when we tried to make a fire.
We thoroughly enjoyed the spa bath and relaxing in it with a beautiful view. We loved having a walk along the river looking for otters. We enjoyed the friendly and loving cat Nola.
Stayed in June 2021
Reviewed: 20 June 2021
Ashleigh
South AfricaWe had quite a swarm of fruit flies or ‘miggies’ in the kitchen area. It was a bit out of control but we just popped down the road to Spar for some Doom and sorted it out. You can’t control bugs so it didn’t make us any less excited to be there.
We would return to Otters Den in a heartbeat! The accommodation was clean and inviting and the location is peaceful. We unfortunately only stayed one night, but we both wished we had the chance to stay longer. We nipped down a lovely trail to the river in the morning before we left, and agreed that the next time we stay we’ll dedicate a whole day to just enjoying the area that the family have cleared and provided. It’s a homely cottage with wonderful views and just a fabulous place!
Stayed in June 2021
Reviewed: 17 June 2021
Krish
South AfricaVery friendly staff,
Stayed in June 2021
Reviewed: 13 June 2021
Pravin
South AfricaNil
Well maintained good view
Stayed in June 2021
Reviewed: 7 June 2021
Julia
South AfricaOnly that there was no fire in the lounge, but the owners are installing them this month😁
A really lovely spot to spend a quiet and tranquil time away
Stayed in June 2021
Reviewed: 26 October 2023
Rein
South AfricaWhen asked for wheelchair friendly you would like to expect that, but the unit and the parking was not. Our host did however did her best toaccommodated and promised to improve wheelchair accessibility
Beautiful location
Stayed in October 2023
Reviewed: 17 July 2023
Debbie
South AfricaThe cottage was extremely cold. I was with my daughter & we were unable to start the fire, the only warm place was in bed with electric blanket. Not ideal to not have electric heaters in the middle of winter and then to be charged an additional R90 for wood (in fairness, owner did not charge us as we couldn't get fire going). Would also have liked to watch sport on DSTV but premium sports channel not available
Stayed in July 2023
Reviewed: 30 March 2022
Corne
South AfricaFurniture and decor dated.
Great location. Very quiet and relaxing. Nice surrounding views
Stayed in March 2022
Reviewed: 13 March 2022
Aslam
United Statesfire place did not work
excellent location tranquil great bungalow
Stayed in March 2022
Reviewed: 23 December 2021
Melissa
South AfricaWe did not like the attitude of Shayne. To cut a log story short. When I booked, I booked a delux room which showed on booking.com to have a double bed in the bedroom, and a double sofa bed in the lounge. We have a family of 2 adults and 3 children. So the double sofa bed would have been perfect for our children. When I enquired with Otters Den to ensure the sofa bed was big enough, Shayne advised that there was no sofa bed and if we wanted beds for our children we would have to pay an extra R250 per bed per night! That was a mis selling of information. Booking.com also had a book now pay later option which we chose, and they immediately tried to take money out our account which then charged us bank charges as there was no money in there at the time of booking. When approaching Shayne with these issues, he said it was an issue with booking.com and they had to sort it out. He still would not budge about giving us beds for our children despite the false advertising on booking.com. he offered us a discount but would not honour what booking.com offered us. Upon arrival, he continued with his bad attitude with us, and told us that we should go find other accomodation. He was happy to turn away a tired family of 5 because he was too important to give us the benefit of the doubt. And then he proceeded to tell me I know nothing about running a business. He eventually let us have the beds at no cost, but that was after completely stressing us out and being disrespectful. So unfortunately, as nice as Otters den is, we will not go back there again due to his disgusting business skills and ways of handling customers.
The place itself was stunning. Absolutley beautiful. The house was clean and well laid out. There was alot of attention to detail and the bed was very comfortable.
Stayed in November 2021
Reviewed: 13 December 2021
Botha
South Africano fan, aircon
great location
Stayed in December 2021
Reviewed: 13 December 2021
Deon
South AfricaCottage a little smaller than expected and quite cluttered, no cover for sun on balcony and balcony furniture old.
Loved the view, absolutely stunning, could hear the river below. Owners were really friendly and helpful.
Stayed in December 2021
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content