Having stayed at hotels all across Cape Town, as well as scores of AirBnBs we were happy to find Palm House Boutique Hotel in February, and recently had a longer stay in May 2024. It's a lovely hotel with spacious and beautifully appointed rooms, spacious grounds, an amazing staff team and to top it off a top quality, full service spa which is unusual for a smaller hotel. It's away from the crowds but easily accessible to everywhere.

Stayed in May 2024

Perhaps a more “ plainly- cooked “ way of cooking the mushrooms, would have brought out the true flavour of the mushrooms in my omelette.

Lovely breakfast, in a bright, immaculate restaurant, with smiling, attentive service

Stayed in April 2024

Gardens were beautiful

The food was delicious

Stayed in April 2024

Beautiful place, amazing food and ambiance

Stayed in April 2024

Nothing. It's perfect in my eyes.

Beautiful modern hotel, very warm people (including Security guards), great chef who checks up on you, strong service orientation, tastefully decorated rooms, beautiful outside surroundings, intimate and personalized experience. I loved everything about this place ❤️

Stayed in March 2024

Some issues with wi-fi, but they were solved at the end

Excellent staff! Enjoyed our stay a lot! Highly recommended

Stayed in April 2024

The architecture of the building. Attentive staff. The lush garden. Great breakfast. I loved it

Stayed in April 2024

Nothing was not good, everything and everyone was so amazing.

The location and the staff were absolutely amazing.

Stayed in March 2024

The noise from the generator which was near our bedroom (during load shedding). The shower was not enclosed so the floor got wet. The shower pressure wasn't particularly strong.

We had a very warm welcome from Catherine and the receptionist on duty upon our arrival. The staff were attentive and friendly and we enjoyed chatting with Ricardo the GM and Paul the duty manager. Beautiful gardens and amazing view from our window. The heated swimming pool was delightful and sparkling clean. Breakfast sitting outdoors with lots of choice!

Stayed in March 2024

The first night we stayed in the junior suite. There you get the noise from the kitchen ventilation (not always running) but also from a street, passing behind the hotel. Fortunately, since the hotel was not fully booked, we could move to one of the garden lodges free of charge.

We had one of our most comfortable stays ever in this nice, lovely, small hotel. Not only the breakfast is a dream (and made to gain 2 kg in weight within a few days), but also the dinner. The kitchen is really extraordinary, absolute high quality and individual. We did not do a lot of sight seeing during our stay, but enjoyed the pool with the private garden atmosphere most of the days, enhanced by capuccinos or cocktails. Due to the private atmosphere we got to know most of the staff personally over the days. Their friendliness was extraordinary also. The hotel is located ideally for visits to Cape Town (20 min by car) or any other tourist point in the area.

Stayed in March 2024

gym needs to larger and more equipment sauna facilities needed.

Location was good easy access, Breakfast was good and catering team were quite accomodating. Chef went out of his way to prepare a sumptuous dinner late into the evening. Property manager is very understanding Housekeeeping and Hygiene standards are astounding, full marks to the entire team.

Stayed in February 2024

Beautiful hotel with attentive staff in beautiful surroundings.

Stayed in February 2024

vegetarian menu a little limited

the staff were amazing and so friendly and the hotel was beautiful and very comfortable - definitely recommend it and will stay again!

Stayed in February 2024

Nothing

Lovely guest house, fantastic staff, highly recommend

Stayed in February 2024

Beautiful hotel with first class service and staff. We could not fault it. The food is incredible, the massages are amazing. It’s immaculately kept, very pretty and we couldn’t recommend it more highly. A must stay!

Stayed in February 2024

The service is outstanding; the staff are really helpful and friendly. We had our son (toddler) with us, and they went out of their way to accommodate him. The restaurant and food were outstanding with lots of attention to detail, providing a really impressive dining experience. The pool and gardens are lush. Rooms are fresh and clean. I would definitely come again!!

Stayed in February 2024

Very good selection and personal attention to all requirements. We could sit outside and nothing seemed to be too much trouble. Excellent service.

Stayed in February 2024

Bathroom can be slippery. There is loadshedding but they have a generator (bit noisy). Only these small points but no reason not to go. We will be back!

Beautifully renovated villa in a quiet (school) area. A little bit away from Cape Town but Ubers enough for a quick drive to the center. Wonderful swimming pool, great accomodation, super friendly staff. Very good restaurant and super breakfast. Also the spa (massages) are super at reasonable prices. Super service. Hotel rooms are beautifully decorated (recently refurbished). We want to go back immediately. A must stay close to Cape Town.

Stayed in February 2024

Excellent location, friendly staff. Both breakfast and dinner were amazing. One thing I can recommend is the 90-minute massage by Lea. Also thanks again for staying a few hours longer in order for us to get to the airport on time

Stayed in February 2024

Room was small but fully furnished. Bed should have been turned 90 degrees and a cabinet or two removed to make the space less crowded.

Beautiful old home, beautifully restored.

Stayed in February 2024

Loved all of it. The ambiance, the location, the pool, the restaurant but especially the people. The manager, Paul, is really a great guy. Helps with everything he can. We will return for sure!

Stayed in February 2024

Delicious Breakfast. Well located Excellent staff

Stayed in February 2024

Really lively grounds, beautiful pool, great breakfasts, very fine beds, secure parking, hugely helpful staff, great dining

Stayed in January 2024

N/A

Stylish boutique hotel with staff that paid the utmost attention to detail. Property has stunning views of table mountain.

Stayed in January 2024