29 Heerengracht Street, Foreshore, Cape Town CBD, 8001 Cape Town, South Africa
#145 of 205 hotels in Cape Town
Guests' ChoiceBased on 1222 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.1
Staff
8.8
Value for money
8.2
Free WiFi
8.2
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End of dialog contentReviewed: 1 May 2024
Veronica
AustraliaThe hotel is a 10-15 minute walk from the Waterfront so is ideally placed for restaurants and shopping and all our tour operators could collect us from here. The rooms are large and comfortable, and very quiet. The buffet breakfast is great value for money but we found the meals in the restaurant did not have a great range, especially if you are vegetarian. But what makes this hotel is the staff. Friendly, yet professional, and very informative when asked a question. They give you the feeling that you are their priority, not just putting on a front because it is their job.
Stayed in April 2024
Reviewed: 27 April 2024
Tracey
South AfricaThe revamp is really great and the hotel finishings are MUCH better!
Stayed in April 2024
Reviewed: 21 April 2024
Reardon
AustraliaExterior needs work.
Friendly staff. New restaraunt was lovely.
Stayed in April 2024
Reviewed: 13 April 2024
Keshan
South AfricaFood needs improving
Rooms are.great
Stayed in April 2024
Reviewed: 8 April 2024
Mark
South AfricaWell placed in the CBD. and was perfect for my trip.
Stayed in January 2024
Reviewed: 8 April 2024
Martin
Greeceneighbourhood dodgy in the evening.
very good hotel centrally located, and close to the waterfront.
Stayed in March 2024
Reviewed: 8 April 2024
Martin
Greeceneighbourhood a bit dodgy in the evening, attempt to to mug me, beggars.
very centrally located, walking distance to water front and central city. comfortable, all amenities.
Stayed in April 2024
Reviewed: 29 March 2024
Onwell
United KingdomConstant chair squealing noise during breakfast/dinner hours on the 10th floor rooms due to chairs continuously being repositioned as people sit/get up on the 11th floor restaurant.
Great room with mountain views, great breakfast, good central location. The staff tried their best to accommodate us in a room with minimal noise as they are currently going through renovations during day time hours.
Stayed in March 2024
Reviewed: 20 March 2024
Wendy
AustraliaGreat size rooms, very clean & staff are great Pool was being refurbished at time of stay but that was ok
Stayed in March 2024
Reviewed: 18 March 2024
Janani
SwitzerlandThe stay was okay. Nice location, breakfast could have been better. What overtook was the friendly staff, great service
Stayed in February 2024
Reviewed: 17 March 2024
Nureen
CanadaMy son got hurt in the pool area, it’s a real hazard.
Location n cleanliness
Stayed in February 2024
Reviewed: 16 March 2024
Adetola
NigeriaOngoing renovations
Location
Stayed in February 2024
Reviewed: 15 March 2024
Michelle
United KingdomLovely large room with view of Table Mountain. We were travelling by Rovos Rail the following day so ideal location to walk over to the station. Good breakfast selection
Stayed in February 2024
Reviewed: 15 March 2024
Suzanne
SwitzerlandThe rooftop bar and pool was not in use and renovations were taking place, noisy.
Location and big room, with space to work. Exceptionally friendly front desk staff, wine on arrival.
Stayed in December 2023
Reviewed: 14 March 2024
Maleta
ZambiaPoor WiFi in the rooms
The location and the stuff
Stayed in January 2024
Reviewed: 12 March 2024
Mary
United Statesreal problems using card and elevator. loved breakfast on 12th floor
Stayed in February 2024
Reviewed: 8 March 2024
Marianne
South AfricaThe renovations were not the most convenient. It caused some noise disturbance. Also the shower did not have proper ventilation to let out the moisture so the room smelled damp. Mold might be a problem long term. There was also nowhere to place the shower gel or soap inside the shower, it was ridiculous. You have to put everything on the floor or physically get all the way out of the shower to find a surface to place anything. Furthermore, the rooms are a tad small.
It was not too far from the V&A waterfront, less than a 10 min drive.
Stayed in March 2024
Reviewed: 1 March 2024
Peter
SpainPool was like a joke... more like a bathtub for 2. Renovation was going on when we were there!
Good breakfast. The little bar next to the reception. Good midrange rooms. Quite ok little gym. Central location. Parking.
Stayed in December 2023
Reviewed: 20 February 2024
Sheena
United KingdomFelt slightly unsafe going to hotel.
Convenient & central. Helpful staff.
Stayed in January 2024
Reviewed: 16 February 2024
Janet
United KingdomThe communication with staff was testing. As a customer I tried to make reception aware of an earlier checkout, but no one seemed interested. Likewise re taxi arrival, or booking of a table in the restaurant. Nothing was of interest to the reception staff… then on one occasion we arrived at Haralds Bar to find that we didn’t have a terrace table as it needed to be reserved, whilst reception said not!
Good value for money, with nice rooftop restaurant and bar. Lovely breakfast, spacious room.
Stayed in February 2024
Reviewed: 16 February 2024
Jessica
United Arab EmiratesI was nervous about travelling to Cape Town as a solo traveller, but staying at the Park Inn Radison in the V&A district made me have an incredible trip, that made me feel safer and very comfortable. My hotel room was very big and clean and staff were very attentive with any request that I had. Their friendly customer service made my trip seamless and I would highly recommend this hotel.
Stayed in February 2024
Reviewed: 16 February 2024
Paul
United StatesBecause hotel had some remodeling goings-on meal service was very slow
Location. Rooftop bar and restaurant. Security. Friendly and helpful staff
Stayed in February 2024
Reviewed: 12 February 2024
Tiffany
United StatesGreat location, comfortable spacious rooms and it was very quiet at night considering the central location. The rooftop terrace has an excellent view of Table Mountain and good cocktails. The hotel has a locked luggage storage room with an attendant, this was very convenient for checking out early and exploring the town. The area outside feels safe as there are attendants around the outside of the hotel all the time (even around 9-10 pm). During the day, there are plenty of public safety officers on patrol so as a woman walking on my own, the area feels quite safe.
Stayed in February 2024
Reviewed: 12 February 2024
Ik
TurkeyUntimely reconstruction at the main entrance
Stayed in February 2024
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